Think about this: You’re contemporary out of college, crammed with huge goals and a little bit of uncertainty. Throughout your current internships, you typically felt misplaced, struggling to navigate with out correct steerage from busy supervisors. You needed to determine issues out by yourself. That is how my profession journey begins.

Again in 1999, I went to San Jose State College as a part of the alternate program to check enterprise for a yr. It was the peak of the dot-com bubble and Cisco was the highest firm everybody aspired to affix.
Whereas at San Jose State College, I labored as a lifeguard on the campus swimming pool. That’s the place I met Andrew, a Cisco worker who got here to the pool daily together with his son. We talked lots and actually related. Once I was getting ready to return to France for an internship, Andrew had a special thought. An concept that modified my life endlessly. “Why don’t you do an internship at Cisco?” And the remaining is historical past!
Two years later, after ending my research in Paris, my internship supervisor inspired me to use for the Cisco Gross sales Associates Program (CSAP). CSAP is particularly designed to develop contemporary graduates into future leaders by offering complete coaching and invaluable on-the-job expertise.
So, I took that recommendation — I utilized, was accepted, went to Amsterdam, and joined the primary EMEA cohort of the award-winning Cisco Gross sales Associates Program!
CSAP IMPACT
Once I first arrived in wet Amsterdam to begin CSAP, I used to be so excited to go to the workplace, attend lessons, and meet new associates. This chance was my sense of accomplishment, and I needed to grab it to the fullest.
First, I realized enterprise is much past what’s taught in books and realized within the classroom. CSAP lets you be taught by means of real-life examples. You’re related with profitable leaders and devoted mentors who genuinely decide to your development, guiding you step-by-step in constructing confidence and expertise.
Second, I realized to respect and have a good time variations. Touring to totally different nations all over the world, I embraced numerous cultures and other people. These life classes have stayed with me, creating reminiscences that can final a lifetime.
Neighborhood impression has at all times been a core a part of Cisco’s DNA, ingrained in us from the beginning, and the values I gained throughout my yr in Amsterdam are really unbelievable. We frequently used our free days to come back collectively and assist clear the Amsterdam canals, amongst different neighborhood actions.
In the present day, I’m lucky to proceed pursuing my ardour by volunteering as an ocean coastguard and paramedic, due to Cisco’s paid Time2Give days — day without work, along with our trip day without work only for volunteering.
The chance to have this time to assist the neighborhood is what really makes a distinction. Every of us at Cisco has the flexibility to energy to a extra inclusive future for all.
CSAP LESSONS
Wanting again, we have been certainly contemporary graduates with huge goals and a little bit of uncertainty. By way of CSAP, we discovered our paths and have now turn out to be profitable leaders, guiding the following era in the present day. The classes I realized in CSAP are:
- Thrive for excellence in every part you do.
- Be buyer and companion obsessed. All the time put them first.
- Be a individuals particular person. Deal with your colleagues, clients, and companions with respect and empathy.
The best way CSAP taught us find out how to present up and interact with our clients, companions, and colleagues is the most important game-changer. I attempt to use that lesson to empower and coach the individuals in my groups. Treating individuals proper is crucial to doing enterprise the appropriate means.
I typically obtain suggestions from our clients and companions concerning the account managers on my crew, their values, how they construct belief, and signify Cisco’s values. I’m extremely proud that almost all of them come from CSAP. Throughout my journey. I additionally had the honour to be a CSAP Chief and instantly form the evolution of this system and onboard high expertise for Cisco. I managed to go on my classes and empower individuals to excel and be nice at what they do, creating and nurturing the sample of excellence instilled in me throughout my CSAP days.
REUNION
After ending this system and returning to Paris, I obtained a job provide in Lyon. As a real third-generation Parisian (which is fairly uncommon!), I wanted a while to get used to the concept of shifting. I assumed I’d solely be in Lyon for a few years. However right here I’m, 20 years later, nonetheless in Lyon and now a Director of World Digital Gross sales and Engineering, nonetheless rising and thriving with Cisco.
My journey with Cisco started after I was a lifeguard. Little did I do know, CSAP would turn out to be one of the best springboard for my profession, offering unbelievable experiences and most significantly, lifelong associates. Lately, we celebrated an enormous milestone: the twentieth anniversary of the primary CSAP EMEA cohort.

20 years in the past, 44 of us CSAPers, began this journey collectively. We’ve shared so many life moments — weddings, turning into mother and father, profession adjustments, and different milestones collectively. It’s been an unbelievable experience!
All the next cohorts of this system will testify to the particular bond {that a} CSAP yr creates of their lives and their quite a few careers in Cisco and the trade consequence from the strong basis constructed by means of the event path it establishes.
I hope my classes and story will encourage you to be open to new alternatives and at all times be sort to individuals round you. You by no means know when you’ll meet somebody or get right into a state of affairs that may change the course of your total profession and life.
Stephan and the EMEA CSAPers have executed wonderful issues over the previous 20 years. Interested by what Cisco has completed in its 40 years? Take a look at the 2024 Goal Report to see our impression!
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