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Sunday, January 19, 2025

New capabilities from Amazon Q Enterprise allow ISVs to reinforce generative AI experiences


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Since its launch, firms have been utilizing Amazon Q Enterprise to enhance their workers’ productiveness with a generative AI–powered assistant that helps them make higher selections based mostly on firm information and data. Workers additionally use numerous software program purposes supplied by impartial software program distributors (ISVs) to finish their duties. Many ISVs are creating their very own generative AI options supposed to make their customers extra productive, however ISVs are sometimes restricted to information inside their very own software, leading to finish customers nonetheless shifting between purposes to finish duties.

Immediately, we’re excited to announce new Amazon Q Enterprise capabilities for ISVs. ISVs can now combine with the Amazon Q index to retrieve information from a number of sources by means of a single API and customise the design of their Amazon Q embedded assistant.

These new capabilities allow ISVs and software builders to quickly deploy customized, AI-powered experiences inside their purposes, leveraging each enterprise data and consumer context throughout a number of software-as-a-service (SaaS) purposes, whereas accelerating their generative AI roadmap with Amazon Q Enterprise capabilities.

Improve your generative AI options with further information utilizing the Amazon Q index
With this new functionality, ISVs can entry content material and context from exterior their software, serving to them to construct richer experiences, enhance engagement and retention, whereas complementing their current generative AI and Retrieval Augmented Technology (RAG) workflows utilizing their most popular massive language fashions (LLMs). Importantly, clients keep full possession of their index and have full management over which purposes can entry their information.

Software program suppliers register their purposes with Amazon Q Enterprise to permit their clients to grant entry to their listed information. After verification, software program suppliers can use this extra information to reinforce their built-in generative AI options, delivering extra customized responses to clients. Go to the Amazon Q index for software program suppliers internet web page to be taught extra.

After ISVs full their integration with the Amazon Q index, they’ve two paths to onboard their clients to make use of this new, cross-application expertise.

  1. Onboarding by means of the ISV’s software — Prospects provoke the method by means of the ISV’s platform. The ISV creates an Amazon Q Enterprise software and index on behalf of every buyer. Prospects then present the ISV with credentials to attach further information sources. On this state of affairs, the ISV maintains full management over the onboarding expertise and consumer interface.
  2. Onboarding by means of AWS Administration Console – Prospects create their Amazon Q Enterprise software instantly by means of the AWS console, the place they will join information sources and grant ISV entry to their index. Verified ISVs will probably be listed as “information accessors” on the Amazon Q Enterprise console. This verification standing is granted when the ISV has accomplished the mandatory verification course of talked about above and is able to launch their buyer expertise.

Subsequent, we’ll define the method for a buyer to grant a verified ISV entry to their current index.

After clients create their software and add their index, they will grant entry to verified ISVs. They’ll do that by deciding on Knowledge accessors within the left navigation panel after which selecting Add information accessor.

On the Add information accessor web page, buyer will find the checklist of all verified ISV purposes.

After deciding on the ISV software, the shopper configures what information the ISV can entry. The shopper additionally chooses which customers will probably be granted entry to the ISV’s up to date options.

After granting entry, clients should full the setup by linking their Amazon Q Enterprise software within the ISV’s admin console. As soon as accomplished, ISVs can start retrieving information from the designated index utilizing the SearchRelevantContent API to retrieve information from the index to counterpoint their generative AI capabilities. Right here’s a pattern code snippet to make use of this API:

import boto3
import pprint
qbiz = boto3.consumer("qbusiness", region_name="us-east-1", **credentials)
 
Q_BIZ_APP_ID = ${Q_BIZ_APP_ID}
 
Q_RETRIEVER_ID = ${Q_RETRIEVER_ID}
 
Q_DATA_SOURCE_ID = ${Q_DATA_SOURCE_ID}
search_params = {
    'applicationId': Q_BIZ_APP_ID,
    'contentSource': {
        'retriever': {
            'retrieverId': Q_RETRIEVER_ID
        }
    },
    'queryText': 'Order espresso API',
    'maxResults': 5,
    'attributeFilter': {
        'documentAttributeFilter': {
            'andAllFilters': [{
                'equalsTo': {
                    'name': '_data_source_id',
                    'value': {
                        'stringValue': DATA_SOURCE_ID
                    }
                }
            }]
        }
    }
}
search_response = qbiz.search_relevant_content(**search_params)

Customise the design of the embedded assistant
Amazon Q embedded is a functionality that helps ISVs prolong Amazon Q Enterprise to their finish customers by embedding an AI-powered assistant into their consumer interface. This functionality helps ISV customers full numerous duties, equivalent to summarizing paperwork and answering questions.

Now, software program suppliers have the choice to customise the embeddable generative-AI assistant consumer interface (UI) with Amazon Q embedded to match their company branding. To get began, choose Amazon Q embedded within the left navigation panel and select Customise internet expertise.

On this web page, choose Theme to begin customizing generative AI assistant UI appear and feel, equivalent to configuring the assistant title, welcome message, colour scheme, and brand.

Accessible as we speak
The Amazon Q index and Amazon Q embedded with customizable UI are typically obtainable as we speak within the US East (N. Virginia) and US West (Oregon) AWS Areas, with availability in further AWS Areas coming quickly.

ISVs can now use Amazon Q Enterprise options to innovate and improve their consumer experiences with highly effective AI capabilities. To be taught extra about how ISVs can improve their purposes, go to Amazon Q Enterprise web page for software program suppliers.

Glad coding!

Donnie

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