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Monday, March 3, 2025

Microsoft Dragon Copilot supplies the healthcare trade’s first unified voice AI assistant that permits clinicians to streamline medical documentation, floor data and automate duties


By combining and lengthening the confirmed capabilities of Dragon Medical One (DMO) and DAX Copilot (DAX), Dragon Copilot promotes clinician well-being, will increase effectivity, improves affected person experiences and drives monetary impression

Microsoft Dragon Copilot logo

REDMOND, Wash. — March 3, 2025 — On Monday, Microsoft Corp. is unveiling Microsoft Dragon Copilot, the primary AI assistant for medical workflow that brings collectively the trusted pure language voice dictation capabilities of DMO with the ambient listening capabilities of DAX, fine-tuned generative AI and healthcare-adapted safeguards. A part of Microsoft Cloud for Healthcare, Dragon Copilot is constructed on a safe trendy structure that permits organizations to ship enhanced experiences and outcomes throughout care settings for suppliers and sufferers alike.

Clinician burnout within the U.S. dropped from 53% in 2023 to 48% in 2024, partially as a result of expertise developments. Nonetheless, with an growing older inhabitants, and protracted burnout felt throughout the career, a big U.S. workforce scarcity is projected. In response, well being techniques are adopting AI to streamline administrative duties, improve care entry, and allow sooner medical insights to enhance healthcare globally.

“At Microsoft, now we have lengthy believed that AI has the unimaginable potential to free clinicians from a lot of the executive burden in healthcare and allow them to refocus on caring for sufferers,” stated Joe Petro, company vp of Microsoft Well being and Life Sciences Options and Platforms. “With the launch of our new Dragon Copilot, we’re introducing the primary unified voice AI expertise to the market, drawing on our trusted, decades-long experience that has persistently enhanced supplier wellness and improved medical and monetary outcomes for supplier organizations and the sufferers they serve.”

“With Dragon Copilot, we’re not simply enhancing how we work within the EHR — we’re tapping right into a Microsoft-powered ecosystem the place AI help extends throughout our group, delivering a constant and clever expertise in all places we work,” stated Dr. R. Hal Baker, senior vp and chief digital and chief data officer, WellSpan Well being. “It’s this capacity to boost the affected person expertise whereas streamlining clinician workflows that makes Dragon Copilot such a game-changer.”

Dragon Copilot combines DMO’s speech capabilities, which has helped clinicians doc billions of affected person information, and DAX’s ambient AI expertise, which has assisted over 3 million ambient affected person conversations throughout 600 healthcare organizations up to now month alone. With these ambient AI capabilities, organizations have already realized vital outcomes, with clinicians reporting 5 minutes saved per encounter,[1] 70% of clinicians reporting lowered emotions of burnout and fatigue,[2] 62% of clinicians stating they’re much less more likely to go away their group,[3] whereas 93% of sufferers report a greater general expertise.[4]

Key options of Dragon Copilot permit clinicians and different care suppliers throughout specialties to:

  • Streamline documentation: Clinicians can reap the benefits of multilanguage ambient observe creation, automated duties and multilanguage help, customized model and formatting, pure language dictation capabilities, speech memos, modifying, custom-made texts, templates, AI prompts, and extra in a single singular consumer interface.
  • Floor data: The embedded AI assistant performance permits clinicians to conduct general-purpose medical data searches from trusted content material sources.
  • Automate duties: New capabilities permit clinicians to automate key duties, equivalent to conversational orders, observe and medical proof summaries, referral letters, and after-visit summaries, in a single centralized workspace.

Clinicians working throughout ambulatory, inpatient, emergency departments and different care settings will profit from Dragon Copilot’s quick, correct, safe and intuitive speech and ambient capabilities to doc care, navigate digital well being document (EHR) workflows, and carry out different administrative duties. Dragon Copilot will probably be typically accessible within the U.S. and Canada in Might, adopted by the U.Okay., Germany, France and the Netherlands. Microsoft can also be dedicated to bringing a brand new Dragon expertise to different key markets utilizing Dragon Medical as we speak.

“We’re conscious of the executive burnout affecting our clinicians, and the necessity for improved care entry for our sufferers, and the latest evolution of Dragon represents a big step ahead in assuaging this pressure,” stated Glen Kearns, EVP and CIO, The Ottawa Hospital. “We’re thrilled to be one of many first clients in Canada to make use of Microsoft’s ambient and generative AI expertise. The latest evolution of Dragon Copilot might assist alleviate documentation burden for our medical groups.”

With Microsoft’s in depth healthcare trade companion ecosystem, healthcare organizations can unlock extra worth from Dragon Copilot by accessing new options and built-in choices. These companions embody main EHR suppliers, impartial software program distributors, system integrators and cloud service suppliers that every play a singular position in enabling organizations to ship significant outcomes utilizing the Dragon Copilot resolution.

Embracing AI improvements with a safe knowledge property and accountable AI

Dragon’s new capabilities are constructed on a safe knowledge property and incorporate healthcare-specific medical, chat and compliance safeguards for correct and secure AI outputs. Additionally they align to Microsoft’s accountable AI rules to assist information AI growth and use —transparency, reliability and security, equity, inclusiveness, accountability, privateness, and safety. We stay dedicated to creating accountable AI by design and making certain that these applied sciences positively impression each the healthcare ecosystem and broader society and can share our learnings on this journey with our clients.

For extra data on Microsoft Cloud for Healthcare, please go to the Microsoft well being and life sciences press website right here. For extra data on Dragon Copilot, click on right here or go to us at sales space #2221 at HIMSS.

Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and instruments powered by AI to ship revolutionary options that meet the evolving wants of our clients. The expertise firm is dedicated to creating AI accessible broadly and doing so responsibly, with a mission to empower each particular person and each group on the planet to attain extra.

For extra data, press solely:

Microsoft Media Relations, WE Communications, (425) 638-7777,
[email protected]

Word to editors: For extra data, information and views from Microsoft, please go to Microsoft Supply at https://information.microsoft.com/supply. Internet hyperlinks, phone numbers and titles have been appropriate at time of publication however could have modified. For added help, journalists and analysts could contact Microsoft’s Fast Response Staff or different acceptable contacts listed at https://information.microsoft.com/microsoft-public-relations-contacts.

[1] Microsoft survey of 879 clinicians throughout 340 healthcare organizations utilizing DAX Copilot; July 2024

[2] Microsoft survey of 879 clinicians throughout 340 healthcare organizations utilizing DAX Copilot; July 2024

[3] Microsoft survey of 879 clinicians throughout 340 healthcare organizations utilizing DAX Copilot; July 2024

[4] Survey of 413 sufferers carried out by a number of healthcare organizations whose clinicians use DAX Copilot; June 2024

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