How real-world companies are remodeling with AI — with greater than 140 new tales

Up to date March 10, 2025: The submit accommodates greater than 140 new buyer tales, which seem in italics initially of every part of buyer lists. The submit might be up to date frequently with new tales.

One of many highlights of my profession has all the time been connecting with prospects and companions throughout industries to learn the way they’re utilizing expertise to drive their companies ahead. Up to now 30 years, we’ve seen 4 main platform shifts, from consumer server to web and the net to cellular and cloud to now — the subsequent main platform shift to AI.  

As at this time’s platform shift to AI continues to achieve momentum, Microsoft is working to grasp simply how organizations can drive lasting enterprise worth. We just lately commissioned a examine with IDC, The Enterprise Alternative of AI, to uncover new insights round enterprise worth and assist information organizations on their journey of AI transformation. The examine discovered that for each $1 organizations put money into generative AI, they’re realizing a median of $3.70 in return — and uncovered insights concerning the future potential of AI to reshape enterprise processes and drive change throughout industries.

Take a look at the highest 5 AI traits to look at from IDC and Microsoft

At this time, greater than 85% of the Fortune 500 are utilizing Microsoft AI options to form their future. In working with organizations massive and small, throughout each business and geography, we’ve seen that the majority transformation initiatives are designed to realize one among 4 enterprise outcomes:  

1. Enriching worker experiences: Utilizing AI to streamline or automate repetitive, mundane duties can enable your staff to dive into extra complicated, inventive and in the end extra beneficial work.
2. Reinventing buyer engagement: AI can create extra personalised, tailor-made buyer experiences, delighting your goal audiences whereas lightening the load for workers.
3. Reshaping enterprise processes: Just about any enterprise course of may be reimagined with AI, from advertising and marketing to produce chain operations to finance, and AI is even permitting organizations to transcend course of optimization and uncover thrilling new progress alternatives.
4. Bending the curve on innovation: AI is revolutionizing innovation by rushing up inventive processes and product growth, decreasing the time to market and permitting corporations to distinguish in an typically crowded area.

On this weblog, we’ve collected greater than 400 of our favourite real-life examples of how organizations are embracing Microsoft’s confirmed AI capabilities to drive impression and form at this time’s platform shift to AI. At this time, we’ve added new tales of consumers utilizing our AI capabilities initially of every part. We’ll frequently replace this story with extra. We hope you discover an instance or two that may encourage your individual transformation journey.

Enriching worker experiences

Generative AI is really remodeling worker productiveness and wellbeing. Our prospects inform us that by automating repetitive, mundane duties, staff are freed as much as dive into extra complicated and inventive work. This shift not solely makes the work setting extra stimulating but in addition boosts job satisfaction. It sparks innovation, supplies actionable insights for higher decision-making and helps personalised coaching and growth alternatives, all contributing to a greater work-life stability. Clients all over the world have reported vital enhancements in worker productiveness with these AI options:

New Tales:

1. Aurigo used GitHub Copilot to allow their builders to deal with the logic and structure of their code, permitting them to create practical prototypes extra effectively.
2. Bennett, Coleman & Co. Ltd./The Instances Group launched Microsoft 365 Copilot throughout HR, gross sales, finance and merger and acquisition to automate routine duties, streamline workflows and empower groups to work extra effectively.
3. Birlasoft deployed Microsoft 365 Copilot and constructed a bot to deal with 94% of policy-related queries and ten functions to boost operational effectivity.
4. Brandix adopted the Microsoft 365 Copilot suite to boost productiveness and streamline operations for government workers.
5. C3IT used Microsoft 365 Copilot after they developed Copilot PM Help to assist mission managers put together mission documentation 30% quicker and scale back the time to create mission kick-off displays by 60%.
6. Cactus Communications leveraged Microsoft 365 Copilot to automate routine duties and increase content material technology below human supervision to realize 15% to twenty% effectivity.
7. Embee adopted Microsoft Copilot Studio to develop tailor-made plug-ins to assist redefine productiveness and effectivity. Utilizing GitHub Copilot for code validation and testing automation, their builders skilled a 30% productiveness enhance.
8. HCLTech used Microsoft 365 Copilot and GitHub Copilot to develop TeamSight, a platform to assist speed up engineering, observe progress and advantageous tune KPIs.
9. Indegene leveraged Microsoft 365 Copilot to considerably scale back time, improve general effectivity and enhance productiveness in duties like scientific content material writing and coding.
10. Infosys used GitHub Copilot to considerably speed up the event of a characteristic or bug repair, and located the standard of code was much better.
11. InMobi embraced Azure AI and Microsoft 365 Copilot to streamline staff’ enterprise workflows. Integrating GitHub Copilot into engineering, they generated 50 to 60 million predictions per second with its 15-20 ML fashions.
12. LambdaTest built-in GitHub Copilot into its workflow, experiencing a exceptional 30% discount in growth time.
13. LTIMindtree launched Copilot declarative brokers to deal with challenges confronted by senior management and presales/transition groups with RFP and RFIs. In addition they used GitHub Copilot to extend growth pace and enhance check protection.
14. Mphasis used Microsoft 365 Copilot throughout finance, HR, authorized, advertising and marketing and IT to boost productiveness and ingenuity inside the operational processes.
15. Noventiq leveraged Microsoft 365 Copilot to enhance operational efficiencies. Inside 4 weeks of implementation, they saved 989 hours on routine duties, boosting productiveness that resulted in an estimated worth of INR 989K.
16. Nykaa used GitHub Copilot to speed up growth cycles. By automating repetitive duties akin to code completion, builders elevated productiveness by 20%, resulting in notable price financial savings and expedited characteristic releases.
17. Paytm used GitHub Copilot after they launched Code Armor, an answer used to enhance the time taken to safe cloud accounts that represented an effectivity improve of over 95%, considerably boosting productiveness too.
18. PGP Glass launched Microsoft 365 Copilot internally to assist with repetitive duties. The workforce estimated a 30 to 40 minutes per day improve in productiveness, enabling staff to focus extra on priorities and strategic duties.
19. Physics Wallah used RAG+Azure OpenAI Service structure to create “Gyan Guru,” a hyper-personalized conversational examine companion designed to cater to the distinctive wants of every scholar.
20. SPAR used Microsoft 365 Copilot to streamline duties, leading to a 67% energetic consumer base amongst staff, saving roughly 715 hours — equal to 89 workdays or the output of 4 full-time staff. As well as, 93% of Copilot customers reported elevated productiveness, and 88% felt empowered to finish duties quicker.
21. Synechron used Azure OpenAI Service to develop Synechron Nexus Chat to allow safe enterprise-grade multilingual capabilities throughout world groups in HR, finance, advertising and marketing and authorized. Groups skilled a 35% productiveness achieve utilizing the answer.
22. Tata Elxsi built-in GitHub Copilot into its video distribution platform and testing course of. This enhanced the standard of code technology, decreased effort and accelerated supply of its merchandise and options to supply seamless video experiences to their end-customers.
23. Trilegal has been investing considerably in an enterprise-grade bespoke AI-driven doc administration resolution (DMS). That is the centerpiece of a legislation agency’s supply functionality. The DMS gives end-to-end options and capabilities related to the important thing duties of its attorneys and helps them deal with the strategic and high-end components of the worth chain. The AI-driven DMS leverages Azure OpenAI Service and Cognitive companies.
24. TVS Subsequent used Azure OpenAI Service and Microsoft Copilot to develop NexAA, which seamlessly connects with HR programs to enhance worker engagement, foster innovation and promote steady studying.
25. College of Oxford embraced Microsoft 365 Copilot to assist the IT division save time when summarizing paperwork, creating content material, supporting conferences or managing duties.
26. City Firm leveraged Azure OpenAI Service to make use of chatbots to resolve 85% to 90% of queries, growing satisfaction by 5%, and audit/decisioning accuracy exceeded 80%.
27. Wipro used GitHub Copilot to assist make writing code quicker and simpler for builders. In addition they used Azure OpenAI Service to develop their generative AI options to facilitate large-scale AI transformation throughout the group.

1. Accenture and Avanade launched a Copilot enterprise transformation observe, supported by Microsoft, and co-invested in new capabilities, options and coaching to assist organizations securely and responsibly reinvent their enterprise capabilities with generative and agentic AI and Copilot applied sciences.
2. Entry Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into each day instruments and, in consequence, writing code now takes two hours as an alternative of eight, chatbots launch in 10 days as an alternative of three months, and displays are ready in 45 minutes as an alternative of six hours.
3. Acentra Well being created MedScribe utilizing Azure OpenAI Service. The answer has saved 11,000 nursing hours and practically $800,000. It additionally helped every nurse course of 20 to 30 letters each day, whereas attaining a 99% approval fee for MedScribe-generated letters.
4. Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity, and creativity.
5. Amadeus empowers its groups to focus their time and expertise on value-added duties with Microsoft 365 Copilot, by summarizing electronic mail threads, chat or transcripts, and summing up data from numerous sources.
6. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot, and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
7. Asahi Europe & Worldwide (AEI) has adopted Microsoft 365 Copilot, saving staff probably 15% of time beforehand spent on administrative duties.
8. AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers staff to leverage the facility of generative AI whereas focusing on the very best degree of knowledge security and accountable use of the instrument.
9. Axon Enterprise developed a brand new AI instrument with Azure OpenAI Service known as Draft One, leading to an 82% lower in time spent on reviews, which freed officers to have interaction extra with their neighborhood.
10. Aztec Group enhanced productiveness and consumer expertise by trialing Microsoft 365 Copilot with 300 workers, uncovering “limitless” use circumstances and plans for a wider rollout.
11. Bader Sultan & Bros. Co. W.L.L. carried out Microsoft 365 Copilot to boost worker productiveness and pace up buyer response occasions.
12. Bancolombia is utilizing GitHub Copilot to empower its technical workforce, attaining a 30% improve in code technology, boosting automated utility modifications to a median of 18,000 per yr, with a fee of 42 productive each day deployments.
13. Financial institution of Queensland Group is utilizing Microsoft 365 Copilot, with 70% of customers saving two-and-a-half to 5 hours per week.
14. Baptist Care Neighborhood Providersis utilizing Microsoft 365 Copilot to save lots of staff time as they navigate workforce scarcity challenges permitting them to focus extra on the individuals they take care of.
15. Barnsley Council was acknowledged as “Double Council of the 12 months in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and decreased administrative duties, resulting in improved job satisfaction and elevated creativity.
16. BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all staff, capabilities and areas, serving to enhance the Copilot expertise, together with codeveloping new options and capabilities.
17. Brisbane Catholic Training supplies Microsoft 365 Copilot to 12,500 educators, and makes use of Microsoft Copilot Studio to create a generative AI instrument to assist educators combine Catholic traditions and values into the classroom.
18. British Coronary heart Basis is testing Microsoft 365 Copilot and in its preliminary check, customers estimate that Microsoft 365 Copilot might save them as much as half-hour per day.
19. Buckinghamshire Council deployed Microsoft 365 Copilot with workers reporting productiveness enhancements, high quality enhancements, and time financial savings that are enabling the totally different groups to do extra with much less.
20. Campari Group adopted Microsoft 365 Copilot to assist staff combine it into their workflow, leading to time financial savings of about two hours every week from the help of routine actions akin to electronic mail administration, assembly preparation, content material creation, and talent acquisition.
21. Canadian Tire Company moved its knowledge from on-premises programs to Microsoft Azure and constructed digital assistants utilizing Azure OpenAI Service, and now greater than 3,000 company staff save 30 to 60 minutes a day utilizing its ChatCTC digital assistant.
22. Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment, and retention.
23. Cathay leverages Microsoft 365 Copilot to streamline conferences and handle data extra successfully, decreasing time-consuming duties and fostering creativity.
24. CDW used Microsoft 365 Copilot to enhance work high quality for 88% of customers, enabling 77% to finish duties quicker, and growing productiveness for 85% of customers.
25. Chi Mei Medical Heart is lightening workloads for medical doctors, nurses, and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
26. Clifford Likelihood adopted Microsoft 365 Copilot to streamline duties, automate processes and improve collaboration. Legal professionals use it to draft and handle emails and guarantee compliance, permitting them to deal with complicated authorized work and enhance productiveness.
27. Crediclub saves 96% per thirty days in auditing bills and analyzes 150 conferences per hour with Azure AI, liberating up time for 800 gross sales advisors and 150 department managers to work together immediately with prospects.
28. DLA Piper selected Microsoft 365 Copilot to spice up productiveness for operational and administrative groups, saving as much as 36 hours weekly on content material technology and knowledge evaluation.
29. Eaton adopted Microsoft 365 Copilot to automate the creation of 1,000 commonplace working procedures to streamline customer support operations and enhance knowledge entry throughout groups, reducing creation time from one hour to 10 minutes.
30. eClinicalWorks developed a instrument utilizing Azure AI companies and Azure AI Doc Intelligence to assist healthcare employees scan, type and match 1000’s of faxes every year to match the faxed knowledge with present affected person recordsdata.
31. Training Authority of Northern Eire (EANI) launched Microsoft 365 Copilot to scale back admin work, permitting lecturers to deal with college students. The Microsoft partnership ensures safe and moral AI use, whereas instructor coaching focuses on immediate writing and efficient instrument adoption.
32. E.ON is concentrated on Germany’s power transition, leveraging Microsoft 365 Copilot to handle the complicated grid in real-time, growing productiveness and effectivity for its workforce.
33. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork, and compile reviews, enabling staff to focus on extra strategic and fulfilling actions as an alternative of spending six hours in conferences.
34. EPAM is deploying Microsoft 365 Copilot to consolidate data and generate content material and paperwork.
35. Farm Credit score Canada carried out Microsoft 365 Copilot which resulted in time financial savings on routine duties for 78% of customers, with 30% saving 30-60 minutes per week and 35% saving over an hour per week, permitting staff to deal with extra value-added duties.
36. Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalize buyer interactions, with staff citing a 20% to 50% time financial savings.
37. 4 Company Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for inventive work and help administrative-heavy processes, knowledge evaluation, and report technology, permitting workers to deal with outreach and fewer time doing paperwork.
38. Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra individuals, together with these with developmental, mental, and bodily disabilities, work in unfilled e-commerce positions.
39. Harvey makes use of Azure OpenAI Service to simplify routine duties throughout tons of of legislation companies and authorized groups, with one company lawyer saying he saved 10 hours of labor per week.
40. Honeywell staff are saving 92 minutes per week — that’s 74 hours a yr! Disclaimer: Statistics are from an inside Honeywell survey of 5,000 staff the place 611 staff responded.
41. Perception staff utilizing Copilot are seeing 4 hours of productiveness gained per week from knowledge summarization and content material creation.
42. Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimizing displays, and bettering communications.
43. Kantar is harnessing the facility of Microsoft 365 Copilot by decreasing expensive, time-consuming IT processes and boosting productiveness for workers.
44. KMS Lighthouse enhanced its information administration platform with Microsoft Groups and Dynamics 365 integration, enabling customers to leverage KMS Lighthouse with out having to modify functions. And with Azure OpenAI Service, corporations can create related content material extra rapidly inside the KMS Lighthouse utility.
45. KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search, and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of consumer supply paperwork to determine full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
46. LGT is launching Microsoft Copilot LGT to enhance effectivity, displaying customers save a median of an hour every week even within the pilot section.
47. Localiza&Co, a pacesetter within the mobility business in Latin America, carried out Microsoft 365 Copilot to automate processes and enhance effectivity, and decreased 8.3 working hours per worker per thirty days.
48. Lotte Inns & Resorts has been creating a brand new work tradition that permits staff to work extra effectively and deal with the character of the work by adopting Microsoft Energy Platform for automation.
49. Ma’aden makes use of Microsoft 365 Copilot to boost productiveness, saving as much as 2,200 hours month-to-month. Duties like drafting emails, creating paperwork and knowledge evaluation have develop into extra environment friendly, serving to Ma’aden obtain its progress objectives.
50. MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours per thirty days, liberating up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced power transition by decreasing their carbon footprint.
51. McDonald’s China selected Microsoft Azure AI, GitHub Copilot, and Azure AI Search to remodel its operations, leading to a big improve in AI adoption, consumption, and retention from 2,000 to 30,000 worker transactions month-to-month.
52. Advertising and marketing org mci group makes use of Microsoft 365 Copilot to boost using AI and different technological advances to spice up worker effectivity.
53. McKnight Basis adopted Microsoft 365 Copilot for all workers, saving time, growing productiveness, and liberating area to deal with strategic priorities.
54. Medigold Well being makes use of Azure OpenAI Service to considerably scale back the time that clinicians spend writing reviews throughout their session and administrative time.
55. Michelin deployed Microsoft 365 Copilot and a generative AI in-house chatbot based mostly on Azure OpenAI Service known as “Aurora” designed to assist staff optimize work and workforce efficiency, boosting productiveness tenfold.
56. Morula Well being is utilizing Microsoft 365 Copilot to boost productiveness, streamline medical writing duties, and guarantee knowledge safety, in the end bettering effectivity and consumer satisfaction.
57. Motor Oil Group is attaining exceptional effectivity good points by integrating Microsoft 365 Copilot into its workflows, with workers spending minutes on duties that used to take weeks.
58. Nagel-Group makes use of Azure OpenAI Service to assist staff rapidly entry data which saves time, creates effectivity and transparency, and results in higher-quality solutions general.
59. Nationwide Australia Financial institution is leveraging Microsoft 365 Copilot for each day productiveness and knowledge evaluation and insights and Microsoft Copilot for Safety to rapidly analyze thousands and thousands of safety occasion logs and permit engineers to deal with extra essential areas.
60. NFL Gamers Affiliation built-in Azure AI Providers and Azure App Service into their video overview course of, decreasing overview time by as much as 73%, considerably growing effectivity and enhancing participant security by means of constant rule enforcement.
61. O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionizing how data is shared and making automation part of each day work.
62. Onepoint developed a safe conversational agent based mostly on Azure OpenAI Service, which delivers productiveness good points of between 10% and 15% throughout all enterprise traces.
63. Orange Group has over 40 use circumstances with Azure OpenAI Service and GitHub Copilot throughout enterprise capabilities to help staff of their day-to-day duties, enabling them to focus on larger value-added actions.
64. Oxford College Hospitals NHS Basis Belief carried out Microsoft 365 Copilot to enhance workers report productiveness by saving one to 2 hours every week, or easy formatting duties all the way down to a matter of seconds, enabling extra sources to ship frontline companies.
65. PA Consulting reworked its gross sales operations with Microsoft 365 Copilot, so its individuals can make investments extra time on the actions which have the most important impression for shoppers and maximize the strategic worth they supply.
66. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, decreasing handbook duties, and summarizing reviews for its 110,000 staff.
67. Petrochemical Industries Firm automates work processes to save lots of time with Microsoft 365 Copilot from weeks to days, hours to seconds.
68. PIMCO constructed ChatGWM with Azure AI Studio, a complete platform that gives the power to ask questions, obtain responses and confirm solutions multi function place, so groups can spend extra time participating shoppers and having deeper conversations.
69. PKSHA Expertise is optimizing their time on essential work by growing effectivity in assembly preparations, knowledge analytics, and ideation with the assistance of Microsoft 365 Copilot.
70. Windfall has collaborated with Nuance and Microsoft to speed up growth and adoption of generative AI-powered functions, serving to enhance care high quality and entry, and scale back doctor’s administrative workloads.
71. Raiffeisen Financial institution Worldwide constructed its personal ChatGPT utilizing Azure OpenAI Service to automate repetitive duties like documenting intelligence and extra quickly summarize authorized, regulation and banking paperwork.
72. RTI Worldwide adopted Microsoft 365 Copilot to achieve productiveness wherever attainable, permitting workers to deal with their areas of experience, delivering even higher science-backed options for shoppers.
73. SACE, an Italian finance and insurance coverage agency, is utilizing Microsoft 365 Copilot and Viva to spice up productiveness and unlock worker potential whereas enhancing general well-being — and productiveness enchancment knowledge from the primary 9 months of implementation exhibits a 23% improve.
74. Sanabil Fundings deployed Microsoft 365 Copilot to assist staff scale back the time spent on handbook on a regular basis duties that diverted focus from extra strategic and beneficial work. Inside two months, roughly 70% of staff frequently used Copilot.
75. Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving not less than one minute off every transaction, permitting sellers and account managers to focus their experience on responding to prospects’ wants with evaluation, creativity, and adaptableness.
76. Sasfin Financial institution constructed an answer on Microsoft Azure that centralized 20,000 paperwork to investigate contract clauses and supply real-time snapshots, transferring guesswork into data-driven decision-making.
77. Scottish Water carried out Microsoft 365 Copilot decreasing mundane duties to a minimal, and thus liberating up time for workers to work on the extra significant duties.
78. Sensei rolled out Microsoft 365 to scale back the variety of inside apps and higher join programs for simpler collaboration, and is utilizing Microsoft 365 Copilot to extend effectivity.
79. Shriners Youngsters’s developed an AI platform permitting clinicians to simply and securely navigate affected person knowledge in a singular location, enhancing affected person care, and bettering the effectivity of their healthcare companies.
80. Siemens is leveraging Azure OpenAI Service to enhance effectivity, reduce downtime, and deal with labor shortages.
81. Sikshana Basis is working with Microsoft Analysis India to introduce an AI copilot for lecturers that shortens preparation time for classes from an hour or extra to simply minutes.
82. Sirion’s Redline Agent, powered by Azure OpenAI, delivers exact, context-aware edits through an agent that generates issue-specific, surgical redlines grounded within the enterprise playbook.
83. Softchoice staff are experiencing firsthand how Microsoft 365 Copilot can remodel each day workflows, realizing productiveness good points of 97% discount in time spent summarizing technical conferences and as much as 70% much less time spent on content material creation.
84. Syensqo utilized Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inside knowledge administration, decision-making, and general effectivity.
85. Synechron created an enterprise-grade AI platform powered by Azure OpenAI Service known as “Synechron Nexus Chat”. The platform delivers safe, scalable entry to superior language fashions in a managed setting.
86. Teladoc Well being makes use of Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine duties, boosting effectivity, and growing productiveness.
87. Telstra developed two cutting-edge generative AI instruments based mostly on Microsoft Azure OpenAI Service: 90% of staff are utilizing the One Sentence Abstract instrument which resulted in 20% much less follow-up buyer contact and 84% of customer support brokers utilizing the Ask Telstra resolution.
88. Thinkbridge used Azure OpenAI Service, GitHub Copilot, and extra to create a completely built-in AI-based ‘Digital Recruiter’ inside the current Utility Portal used each day by recruiters.
89. High Ledger, a cutting-edge blockchain analytics platform, utilises Azure OpenAI Service to coach a mannequin tailor-made to grasp Solana blockchain knowledge which accelerates question creation and fosters higher understanding of decentralized protocols.
90. Topsoe achieved 85% AI adoption amongst workplace staff in seven months, considerably enhancing productiveness and enterprise processes.
91. Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, leading to vital time financial savings and enhanced productiveness for each enterprise and kids’s companies groups, with additional rollouts deliberate.
92. Trace3 leveraged Microsoft 365 Copilot to streamline and improve processes throughout the enterprise and with shoppers, akin to decreasing the time it takes HR recruiting managers to reply to candidates inside a few days as an alternative of a number of weeks.
93. Unilever is reinventing their advertising and marketing course of with Copilot, saving time on briefing duties, robotically pulling in related market knowledge, content material and insights to speed up marketing campaign launches.
94. Uniper SE carried out Microsoft 365 Copilot to scale back time spent on handbook and repetitive duties, and assist employees deal with extra urgent work, akin to growing enhanced options to hurry up the power transition.
95. The College of Hong Kong adopted Microsoft 365 Copilot to boost productiveness by automating administrative duties and offering clever help, permitting college to focus extra on educating.
96. Unum Group constructed a customized AI utility to go looking 1.3 terabytes of knowledge with 95% accuracy utilizing Azure OpenAI Service.
97. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
98. Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Service to ship workforce analytics and actionable insights for greater than 50,000 prospects.
99. Digital Dental Care developed an AI utility Sensible Scan that leverages Microsoft Azure to scale back paperwork for cellular dental clinics in colleges by 75% and frees dentists to commit extra time to affected person care.
100. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60% enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to a couple minutes, elevated inclusivity and enhanced communication with college students and oldsters.

Reinventing buyer engagement

We’ve seen nice examples of how generative AI can automate content material creation, guaranteeing there’s contemporary and interesting supplies able to go. It personalizes buyer experiences by crunching the numbers, boosting conversion charges. It makes operations smoother, serving to groups launch campaigns quicker. Plus, it drives innovation, crafting experiences that delight prospects whereas lightening the load for employees. Embracing generative AI is essential for organizations desirous to reinvent buyer engagements, keep forward of the sport and drive each innovation and effectivity.

New Tales:

1. Abu Dhabi authorities companies used the Tamm App to take away the limitations between authorities employees and the residents, residents and companies who want companies. The TAMM platform is powered by Microsoft Azure OpenAI Service and G42 Compass0.
2. Aditya Birla Capital Restricted is integrating Azure OpenAI Service and constructing varied options together with Gross sales Pitch Assistant, Service Help and Clever Seek for prospects, in addition to Audit Compliance Help and Gen AI-powered Voice Bots for inbound calls, to enhance productiveness and supply a uniform buyer expertise.
3. August developed August.ai, powered by Azure OpenAI Service, to outperform conventional symptom checkers by 25%, making it essentially the most dependable instrument for symptom evaluation.
4. Avasoft harnessed Azure OpenAI Service to create SuperInsight, a sophisticated instrument that bridges the hole between enterprise customers and their knowledge. It empowers customers to achieve actionable insights effortlessly, eliminating the necessity for analysts or technical experience.
5. Ayna used Azure OpenAI Service and Azure Infrastructure to coach diffusion fashions to allow manufacturers to generate catalogue picture shoots and AI TryOn experiences for his or her prospects inside minutes with out the trouble of establishing picture studios.
6. Atlan makes use of Azure OpenAI Service to assist knowledge groups automate documentation, summarize lineage and allow customers to question knowledge in pure language. Knowledge groups reported a greater than 60% discount in time to finish duties.
7. ClearBank used Microsoft Azure’s AI capabilities to coach its system to use cost scheme guidelines, assess claims and both validate or reject them far more rapidly. This decreased the time the cost restoration course of takes by 80%.
8. ClearTax leveraged the Azure OpenAI-powered Generative AI Agent, built-in into WhatsApp, to deal with a number of ache factors and higher serve Indian taxpayers, enabling 75% to file for the primary time, unlocking INR 300 million in tax refunds and bettering entry to credit score alternatives.
9. Cognizant leveraged Microsoft generative AI expertise with its TriZetto platform to assist payers and suppliers scale back hidden prices and allow higher affected person outcomes for thousands and thousands of Individuals.
10. Congruent used Azure OpenAI Service to streamline retirement planning, saving prospects as much as 4X per greenback spent. In addition they carried out GitHub Copilot in growth, attaining 40% financial savings.
11. Cricket Australia is exploring AI to revolutionize fan engagement with richer, personalised content material to proceed to enhance how individuals expertise the sport.
12. Datamatics powered their Clever Automation Platform by GenA to extend paperwork processing accuracy by greater than 90%, automate processes to extend productiveness by 60% and analyze enterprise efficiency resulting in improved buyer experiences.
13. Ema supplies specialised AI brokers or staff to deal with enterprise Buyer Assist, Gross sales and Advertising and marketing and Worker Expertise. With buyer help Ema had 98% accuracy in 80%+ ticket decision, and with proposal writing Ema had a 70% pace up in RFP writing.
14. Engagely.ai used Azure OpenAI Service to supply options that ship prompt, pure language help utilizing any medium (voice, chat or electronic mail) and on any channel, to make sure buyer satisfaction. Clients skilled a rise of 80% CSAT.
15. Exela enhanced their enterprise course of automation stack with Azure OpenAI Service to allow their prospects to drive personalised engagement, optimize workflow automation and scale back prices.
16. Federal Financial institution embraced Microsoft Copilot to assist staff work smarter, guaranteeing focus stays on prospects and their wants.
17. Fluid AI used Azure OpenAI Service to redefine how prospects and banks join, providing smarter, quicker and extra human-like help throughout a number of channels. And 90% of queries had been dealt with autonomously, whereas customer support quantity elevated by 3X to 4X and buyer satisfaction elevated by 30%.
18. Gupshup utilized Azure OpenAI Service to energy Gupshup’s ACE LLM and AI Brokers designed to deal with consultative gross sales and help. A car reseller skilled a 60% discount in human agent effort and a digital financial institution was in a position to automate 75% of incoming queries.
19. Hero FinCorp leveraged Azure OpenAI Service to handle greater than 50,000 multilingual buyer queries with the H.Ai bot, attaining higher efficiencies by means of elevated productiveness and decreased prices.
20. Hero MotoCorp used Azure OpenAI Service to boost buyer expertise. Bots have reworked the submit buy expertise by offering car service schedules and particulars about components to have interaction prospects actively.
21. Hexaware utilized the facility of AI to develop tensai® GPT to help the aviation business to realize larger ranges of effectivity, accuracy and cost-effectiveness in managing complicated programs, in the end guaranteeing smoother operations and enhanced buyer satisfaction.
22. IndiGo included Azure Open AI Service’s GPT-4 and GPT-4 Turbo fashions to develop the 6Eskai platform to supply prospects with easy conversational service.
23. LimeChat built-in bots with Azure OpenAI APIs capabilities to deal with complicated queries successfully, which bolstered buyer expertise and elevated income technology by 100%.
24. Locabuzz leveraged Azure OpenAI Service with the Locobuzz CX platform. The Response Help characteristic generates detailed responses immediately whereas adhering to model pointers and tonality, decreasing the time spent on ticket evaluation and elevating buyer satisfaction.
25. Magicpin used Azure OpenAI Service’s real-time mannequin to construct an audio conversational bot that talks to riders over phone and helps take proactive choices. The client help chatbot agent helped resolve 60% of the tickets.
26. Mahindra Group harnessed the facility of AI with two progressive packages, together with a Multiagent AI System for advertising and marketing and verification for mortgage functions, utilizing the system to create hyper-personalized buyer communication at scale that enhances buyer engagement.
27. MakeMyTrip enhanced Myra, its journey bot, with AI-driven workflows able to autonomously managing and optimizing multifaceted journey queries to create complete journey itineraries that guarantee next-level buyer experiences.
28. Mastek built-in Microsoft 365 Copilot, Azure OpenAI Service, Copilot for Gross sales and Groups AI into its each day work practices. They improved productiveness by 45% and elevated response or supply time by 55%, which led to higher buyer experiences.
29. Myntra developed MyFashionGPT powered by Microsoft’s Azure OpenAI Service and ChatGPT 3.5 to permit buyers to seek for outfits by typing in a textual content that carefully resembles pure dialog.
30. Nurix used Azure OpenAI Service for seamless and intuitive buyer interactions, personalised engagement and enterprise-grade scalability.
31. OYO’s app is utilized by friends internationally for a clean reserving expertise; OYO strategically deployed the Azure OpenAI Service AI stack, integrating Azure OpenAI Service and Azure AI companies into post-booking programs for higher accuracy in validated bookings and extra.
32. Insurgent Meals leveraged Azure OpenAI Service for its ordering platform EatSure to deal with present order volumes, adapt to future enterprise necessities and provides constant personalised buyer experiences.
33. Sq. Yards built-in superior generative AI applied sciences for actual property listings with Website positioning-friendly auto-descriptions, picture tagging and enhancement, digital tour creation and 2D-to-3D ground plan conversions.
34. South African Income Service deployed a chatbot built-in with Azure Cloud Providers and enabled with Azure OpenAI Service. This method supplies personalised steering based mostly on particular person data, having generated roughly 300,000 tailor-made responses thus far.
35. South London and Maudlsey NHS Basis Belief used Microsoft 365 Copilot to automate routine duties and spend extra high quality time treating sufferers.
36. TatvaCare built-in an AI-led chatbot, AskAI, into its MyTatva app, using the capabilities of Azure OpenAI Service. AskAI effectively handles affected person inquiries and gives each day nudges to encourage more healthy way of life decisions.
37. Tavant, a number one digital merchandise and options supplier, developed an Agentic AI Resolution to advance area service administration, which has led to a 40% quicker decision time, 42% improve within the first-time repair fee and immediately contributed to a 90% rise in buyer satisfaction.
38. Titan Eye Plus infused Azure OpenAI Service with its built-in linked digital platforms to work towards turning into a very ‘clever in actual time’ enterprise and forging a brand new commonplace in eyewear retail.
39. Ubona used Azure OpenAI Service and huge language fashions (LLMs) to supply scalable, clever automation that enhances buyer interplay whereas offering strong knowledge insights and operational effectivity.
40. Upstox leveraged Azure OpenAI Service to energy a Copilot designed to supply prompt, context-aware responses, minimizing delays and enhancing the general consumer expertise.
41. Ushur used Microsoft Azure AI companies to resolve buyer points rapidly and unify their interactions throughout all channels.
42. Vue.ai’s platform, built-in with Azure AI companies and Azure OpenAI Service, supplies an AI orchestration platform that simplifies the adoption and scaling of AI throughout enterprises.
43. Whatfix utilized Azure OpenAI Service to streamline the essential and time-sensitive buyer migration course of, guaranteeing a clean transition from an older platform model to a more moderen one with minimal disruption.
44. WNS built-in Azure OpenAI Service into their suite choices to assist enhance effectivity, effectiveness and productiveness of consumer processes.
45. Writesonic used Azure OpenAI Service to supercharge its content material creation, catapulting Writesonic into an unprecedented realm of AI-driven productiveness and personalised consumer engagement.
46. Sure Financial institution developed RM Help Chatbot (Ask Genie), powered by Azure OpenAI Service, to empower relationship managers with prompt, correct responses to buyer queries.

101. Absa has adopted Microsoft Copilot to streamline varied enterprise processes, saving a number of hours on administrative duties every day.
102. Aditya Birla Capital constructed the SimpliFi chatbot on Microsoft Azure to simplify monetary companies data and gives by means of clever search and proactive nudging with minimal latency and excessive scalability.
103. Adobe leverages Microsoft Azure to streamline the shopper expertise, harnessing the facility of the linked cloud companies and making a synergy that drives AI transformation throughout industries.
104. Acentra Well being developed Medscribe, an online utility that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare companies inside 24 hours, decreasing the time spent on every enchantment letter by 50%.
105. AIA is utilizing Copilot in Dynamics 365 Buyer Service to permit customer support representatives to deal with extra circumstances in much less time by automating time-consuming duties like drafting buyer emails and summarizing prolonged chats and case histories.
106. Air India leveraged Azure OpenAI Service to develop a digital assistant that has dealt with practically 4 million buyer queries with full automation, considerably enhancing buyer expertise and avoiding thousands and thousands of {dollars} in buyer help prices.
107. Alaska Airways is utilizing Microsoft Azure, Microsoft Defender, and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup and began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and make contact with facilities.
108. Ally Monetary is utilizing Azure OpenAI Service to scale back handbook duties for its customer support associates, liberating up time for them to have interaction with prospects.
109. Aydem Vitality and Microsoft associate Softtech used Azure OpenAI Service to create an AI assistant for WhatsApp, offering prospects with real-time updates and dealing with meter readings, invoice checks and claims.
110. BMW Group optimizes the shopper expertise connecting 13 million energetic customers to their autos with the MyBMW app on Azure, which helps 450 million each day requests and three.2TB knowledge processing.
111. Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion fee, and income.
112. Bradesco Financial institution built-in Microsoft Azure to its digital assistant, BIA, leading to decreased response time from days to hours, bettering operational effectivity and consumer satisfaction.
113. Capgemini Mexico built-in GitHub Copilot to help scalable AI implementations which has led to improved buyer experiences and elevated effectivity.
114. Capitec Financial institution makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product data extra effectively, saving vital time for workers every week.
115. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to boost developer effectivity, optimize product sheet categorization, and enhance buyer satisfaction.
116. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI instrument utilized by gross sales brokers to supply prompt entry to complete product and buyer resolution data, considerably decreasing search time by 80%.
117. Chanel elevated their consumer expertise and improved worker effectivity by leveraging Microsoft Cloth and Azure OpenAI Service for real-time translations and high quality monitoring.
118. Metropolis of Buenos Aires developed Boti with ChatGPT utilizing Azure OpenAI Service to handle a number of service channels and personalize key companies for residents and vacationers. The chatbot centralizes knowledge, permits pure language interactions and scales to deal with excessive calls for, managing 2 million queries per thirty days with out human intervention, assuaging the operational burden by 50%, bettering the citizen expertise and growing effectivity.
119. Metropolis of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits, and CoBy, a 24/7 buyer help assistant utilizing Microsoft Copilot Studio.
120. Metropolis of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service providing vacationers correct, real-time data and personalised responses in 95-plus languages.
121. Cognizant is making efficiency administration more practical and significant with Microsoft Azure Machine Studying to assist shoppers throughout industries envision, construct, and run progressive digital enterprises.
122. Coles Group has leveraged Microsoft Azure to boost its digital presence and enhance buyer engagement, rolling out new functions to its shops six occasions quicker with out disrupting workloads.
123. Industrial Financial institution of Dubai used Microsoft Azure to improve its utility infrastructure, bettering transaction safety and pace so particular person prospects can now open an account and begin banking in about two minutes.
124. Cradle Fund, devoted to nurturing startups in Malaysia, launched an AI-driven chatbot to spice up consumer interplay and improve public engagement. Person engagement quadrupled whereas decision time was decreased from two days to a couple clicks. Cradle additionally decreased customer support prices by 35%, elevated worldwide interactions by 40% and elevated each day common visits 10-fold.
125. de Alliantie constructed a generative AI chatbot utilizing Azure OpenAI Service to digest data of their on-line information base so workers can get correct solutions in seconds. One other Azure AI-based resolution transcribes and summarizes calls, then categorizes them by theme.
126. Doctolib, a number one eHealth firm in France, leverages Microsoft expertise to develop an AI-powered medical assistant, integrating each Azure OpenAI Service and Mistral Giant on Azure.
127. Docusign used Azure AI to develop its Clever Settlement Administration (IAM) platform, which helps thousands and thousands of workflows, decreasing contract processing occasions and enhancing buyer satisfaction with superior AI-powered analytics.
128. Dubai Electrical energy and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, decreasing activity completion time from days to hours and attaining a 98% buyer happiness fee.
129. Elcome makes use of Microsoft 365 Copilot to enhance the shopper expertise, decreasing response occasions from 24 hours to eight hours.
130. elunic developed shopfloor.GPT based mostly on Azure OpenAI Service resulting in elevated productiveness for purchasers saving quarter-hour per request.
131. Estée Lauder Firms is leveraging Azure OpenAI Service to create nearer shopper connections and improve pace to market with native relevancy.
132. First Nationwide Financial institution (FNB) is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to boost buyer interactions, streamline communications, and reinforce its dedication to innovation and customer support.
133. Flora Meals Group migrated to Microsoft Cloth to supply extra detailed and well timed insights to its prospects, enhancing service supply and buyer satisfaction.
134. Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable data, and boasts an 80% success fee.
135. Haceb created a digital technical help assistant with generative AI, serving to on-the-ground technicians troubleshoot, diagnose and resolve product points quicker and extra effectively.
136. Holland America Line developed a digital agent utilizing Microsoft Copilot Studio that acts as a digital concierge on their web site to help new and current prospects and journey advisors, which has achieved a robust decision fee and is at present dealing with 1000’s of conversations per week.
137. Worldwide College of Utilized Sciences (IU) adopted Azure OpenAI Service to revolutionize studying with a customized examine assistant that may work together with every scholar identical to a human would.
138. Investec is utilizing Microsoft 365 Copilot for Gross sales to boost the financial institution’s consumer relationships, estimating saving roughly 200 hours yearly in the end boosting gross sales productiveness and delivering personalised, seamless buyer expertise.
139. Jato Dynamics used Azure OpenAI Service to automate content material technology, serving to dealerships save roughly 32 hours every month.
140. Kenya Crimson Cross labored with Pathways Applied sciences to develop a psychological well being chatbot in Azure AI.
141. LALIGA is delivering a seamless fan expertise and AI insights with Azure Arc, utilizing AI in Azure for optimizing match scheduling and different key operations.
142. Legrand used Azure OpenAI Service to scale back the time to generate product knowledge by 60% and enhance buyer help interactions with quick, correct data.
143. Linum is utilizing Microsoft Azure to coach their text-to-video fashions quicker and extra effectively with out shedding efficiency or losing sources.
144. Lloyds Banking Group developed the Department Translation App utilizing Microsoft Energy Apps and Azure AI companies with a objective to enhance communication with non-English talking prospects and the innovation enhanced service supply, receiving constructive suggestions from staff and prospects alike.
145. Lumen Applied sciences is redefining buyer success and gross sales processes by means of the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales, and customer support within the world communications sector.
146. Mars Science & Diagnostics used the Azure AI catalog to construct generative AI apps to boost accuracy and extract knowledge insights rapidly, serving to pets with essential, undiagnosed situations obtain the care they require quicker.
147. McKinsey & Firmis creating an agent to scale back consumer onboarding course of by decreasing lead time by 90% and administrative work by 30%.
148. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to boost customer support and software program growth, leading to a 25% improve in buyer satisfaction scores and 40% extra site visitors on customer support queries.
149. Milpark Training built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of scholar help, reducing the typical decision time by 50% and escalation time by greater than 30%.
150. Nationwide Basketball Affiliation is utilizing Azure OpenAI Service to hurry up the time to market, serving to followers join with the league with personalised, localized insights to boost the fan expertise.
151. NC Fusion selected a complete Microsoft resolution to make advertising and marketing engagement actions simpler and precisely goal the most effective viewers segments.
152. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI Service, which summarizes consultations, helps triage, and supplies real-time translations.
153. Orbital Witness embraced using massive language fashions (LLMs) in Azure OpenAI Service to construct its progressive AI Agent utility, Orbital Copilot, which might save authorized groups 70 % of the time it takes to conduct property diligence work.
154. Pacific Fuel & Electrical constructed a chatbot utilizing Microsoft Copilot Studio that saves $1.1 million yearly on helpdesk help.
155. Parloa took a “voice-first” strategy and created an enterprise-grade AI Agent Administration platform to automate buyer interactions throughout cellphone, chat and messaging apps.
156. Pockyt is utilizing GitHub Copilot and anticipates a 500% improve in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program growth life cycle.
157. South Australia Division for Training launched an AI-powered instructional chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the school rooms.
158. Staffbase supplies its shoppers with Staffbase Companion, which helps it improve inside communication with fast content material technology, summarization, translation and future capabilities — and stay assured in knowledge safety.
159. Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a exceptional 30x improve in income and a 100x growth of their buyer base.
160. Syndigo is utilizing Azure to speed up digital commerce for its prospects by greater than 40% and develop its buyer base.
161. Tekion constructed Automative Retail Cloud, a unified, cloud-native platform that makes use of generative AI to investigate communications, extract insights and supply customer-specific suggestions for gross sales brokers.
162. Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19% to 45%, and name quantity dropped from 8,000 calls to 1,000 calls a day.
163. Torrens College selected to make use of Azure OpenAI Service to uplift its on-line studying expertise, saving 20,000 hours and $2.4 million in time and sources.
164. Trusting Social built-in Microsoft Azure companies to launch AI-driven brokers which are altering how banks perform and reworking their buyer’s banking expertise.
165. UBS is utilizing Azure AI options, together with Azure AI Search and Azure OpenAI Service, to energy “Sensible Assistants” that streamline content material entry and supply real-time data to Shopper Advisors, boosting effectivity and consumer engagement.
166. College of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps scholar studying and helps college students with complicated coursework.
167. College of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow college to construct customized chatbots for enhancing scholar onboarding, suggestions, profession simulation, and extra.
168. Van Lanschot Kempen is utilizing Microsoft 365 Copilot to scale back the time wanted for each day duties, liberating up time to put money into that essential private connection.
169. Virbe permits companies to work together with prospects by means of AI-powered avatars, and with Azure AI companies like Azure OpenAI Service and Azure AI Search, Virbe enhanced its AI avatars and simplified engagement with enterprise prospects — and prospects are seeing as much as a 10x improve in leads.
170. Virgin Cash constructed an award-winning digital assistant utilizing Copilot Studio to assist construct prospects’ confidence of their digital services and products.
171. VOCALLS automates over 50 million interactions per yr, leading to a 78% discount in common dealing with time except for a 120% improve in answered calls.
172. Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot, and AI Search, to realize a 70% decision fee for buyer inquiries by means of digital channels and scale back name occasions by not less than one minute.
173. Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive looking expertise for purchasers designed to serve up a curated checklist of the personalised objects a consumer is in search of.
174. Weights & Biases created a platform which runs on Microsoft Azure that permits builders to maintain data, log successes and failures, and automate handbook duties.
175. Welcome Account created a banking utility with a conversational agent based mostly on Azure OpenAI Service, with a purpose to assist individuals handle their funds and administrative procedures. This multilingual agent already assists at least a thousand refugees each day.
176. World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
177. Xavier School is modernizing its scholar data programs on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven determination making.
178. Zavarovalnica Triglav carried out Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and sensible rerouting of buyer enquiries.
179. Zurich Insurance coverage Group used Azure OpenAI Service to develop superior AI functions that led to extra correct and environment friendly threat evaluation evaluations, accelerating the underwriting course of, decreasing turnaround occasions and growing buyer satisfaction.

Reshaping enterprise course of

Remodeling operations is one other approach generative AI is encouraging innovation and bettering effectivity throughout varied enterprise capabilities. In advertising and marketing, it may create personalised content material to really have interaction totally different audiences. For provide chain administration, it may predict market traits so corporations can optimize their stock ranges. Human sources departments can pace up the hiring course of, whereas monetary companies can use it for fraud detection and threat assessments. With generative AI, corporations aren’t simply refining their present processes, they’re additionally discovering thrilling new progress alternatives.

New Tales:

1. AI Magix leverages Azure OpenAI Service and Machine Studying for its Inspection One platform to automate automotive inspections, growing throughput by 60%, attaining 85% accuracy in defect detection and reducing Prices of Poor High quality by 45%, guaranteeing compliance with stringent high quality requirements.
2. Acuity leveraged Azure applied sciences together with OpenAI GPT, pure language processing and optical character recognition to automate the technology of high-quality credit score reviews, leading to as much as 25%-time financial savings within the credit score report writing course of.
3. AGS Well being used Azure OpenAI Service and Azure Whisper to transform prolonged payer calls to textual content immediately and create declare correction lists, decreasing auditing time by 50% and bettering high quality outcomes for shoppers.
4. Apollo Hospitals Group built-in Azure OpenAI Service into their medical documentation audit course of to automate and enhance effectivity and accuracy, minimizing the time and errors in ERM documentation.
5. Atomicwork built-in Azure OpenAI Service and AI-powered IT Service Administration immediately inside the Microsoft Groups platform to assist enhance the worker help expertise and decreased repetitive help tickets by 50% to 60%.
6. BrowserStack leveraged Azure OpenAI Service into its software program testing platform to dramatically improve automation and effectivity, decreasing QA cycle time by as much as 70 and upkeep overhead by over 60%.
7. Coforge launched Azure OpenAI Service and the Copilot ecosystem to higher help monetary advisors in asset and wealth administration companies to entry complete fund data and efficiency knowledge swiftly, eliminating time-consuming searches and growing productiveness by 30%.
8. Cyient used Azure OpenAI Service, AI Search, Azure Kubernetes Service and Azure Machine Studying to allow shoppers to combination knowledge from varied programs and functions.
9. Darwinbox utilized generative AI to allow enterprises to automate day-to-day HR processes and conduct AI-powered job evaluations.
10. Uncover Greenback used Azure AI companies to assist enterprises determine overpayments and income leakages hidden inside their contracts, invoices and cost data. Uncovering over $1$ billion in buyer financial savings thus far.
11. Disprz developed a generative AI content material creation and transformation engine for Studying and Improvement directors to create participating personalised coaching and make studying supplies extra accessible by utilizing Advance Studying.
12. Evalueserve makes use of generative AI and buyer pure language processing or NLPs to effectively course of and summarize massive knowledge units, making them related and accessible. Customers expertise between 20% to 40% enchancment in decision-making.
13. Firstsource used Azure OpenAI Service for its FirstSenseAI platform to automate the evaluation and processing of clarification of advantages to enhance medical insurance coverage protection and billing.
14. Gamer Logistics and AizenFlow created an AI-powered software program platform that streamlines the freight brokerage course of, considerably decreasing difficult duties and time-intensive processes from 24 hours to simply quarter-hour.
15. Genpact used Microsoft Azure OpenAI Service to deploy Scout, a complete platform to allow seamless knowledge processing, superior language capabilities and improved operational effectivity.
16. GEP used Microsoft Azure OpenAI Service to energy an progressive digital procurement and provide chain platform known as GEP Quantum, which exhibits productiveness good points starting from 25% to 50%.
17. Icertis leveraged Microsoft Azure OpenAI Service and Microsoft Copilot to develop Icertis Copilots to automate contract-driven processes, expedite contract evaluations and optimize worth in negotiations. Icertis Copilots pinpoint potential dangers in enterprise agreements to assist groups deal with larger impression duties and strategic initiatives.
18. ICICI Lombard used Microsoft Azure OpenAI Service to develop a Copilot for claims adjudicators to supply a complete abstract of well being claims from submitted paperwork. This resolution decreased the time for claims adjudicators to course of a single well being declare by over 50%.
19. Kotak Mutual Fund used Microsoft Azure OpenAI Service and Azure AI Search to deal with massive volumes of emails, ship personalised responses and streamline processes to save lots of two man-months on repetitive duties and enhance the shopper/investor expertise.
20. KPMG in India leveraged Azure OpenAI Service to develop the IKE.GAI platform that permits IT groups and enterprise homeowners to discover and construct custom-made functions or brokers utilizing pre-built instruments to boost buyer experiences, enhance productiveness and scale back prices and time to market.
21. Larsen & Toubro developed a custom-made Poly-LLM framework and a composite AI strategy, supported by Azure OpenAI Service for safe, scalable infrastructure to enhance mission price estimation and real-time monitoring, resulting in environment friendly useful resource allocation and productiveness enhancement.
22. Moneyview built-in Azure OpenAI Service fashions to streamline workflows, bettering operational effectivity by 35% and growing workforce productiveness by 30%.
23. MOZAIQ used Azure AI Doc Intelligence to automate end-to-end mortgage success processing by quickly innovating its choices, scale in step with consumer progress and handle price of supply.
24. Narayana Well being developed a bot powered by the GPT-4 mannequin on Azure OpenAI Service to automate the extraction and coding of medical data to assist handle insurance coverage claims. This ensures accuracy, consistency and effectivity and decreased coding errors by 40% in comparison with handbook coding.
25. Needl.ai used GitHub Copilot and Azure OpenAI Service to develop an AI assistant that may analyze knowledge from a number of sources in a single vacation spot, offering auto-organized, clever updates, which improved productiveness by 40%.
26. Netradyne leveraged Azure OpenAI Service to energy Security Help Supervisor to combine into fleet dashboards, enabling managers to retrieve driver efficiency knowledge in seconds, bettering decision-making and operational effectivity.
27. Neutrinos built-in the Neutrinos AI Hub with Azure AI Foundry, enabling insurers to leverage superior AI capabilities inside a unified framework, create context-driven workflows, scale back 70% in handbook knowledge processing efforts and improve claims adjudication occasions by 40%.
28. Newgen leveraged Azure OpenAI Service for NewgenONE Marvin to expedite utility growth and streamline content material administration, leading to dynamic, personalised and multilingual buyer communication.
29. NoBroker created ConvoZen with Azure OpenAI Service for environment friendly transcription and insights from conversations in varied languages, automating 90% of high quality audits, bettering agent effectivity by 30% and enhancing violation monitoring by 16X.
30. Persistent created SmartQMS with Azure OpenAI Service and Microsoft Energy Platform for a unified interactive platform that permits its engineers to seamlessly entry information bases, course of belongings, resolution accelerators, instruments and mental properties.
31. Pincode is remodeling hyperlocal commerce for offline supermarkets, utilizing Azure OpenAI Service for streamlined catalogue onboarding and real-time stock administration.
32. PGG Wrightson partnered with Inde to make use of the SkyCount™ AI-powered drone to rely livestock, which beforehand took every week. Outcomes had been accessible in a couple of minutes and had been extra correct than any human rely — round 97% first time.
33. Prowess Promoting Expertise Pvt. Ltd. leveraged Azure OpenAI Service to create AI-based options that assist retailers determine patterns, perceive demand-supply causality and improve decision-making processes for faster and extra knowledgeable actions.
34. Radical Well being built-in Azure OpenAI Service and Azure AI companies with digital medical data programs (EMRs) for options like computerized transcription, medical notice technology, predictive analytics and affected person engagement through customizable bots.
35. RazorSign created SensAI, powered by Azure OpenAI Service, to conduct preliminary contract evaluations to determine deviations, speed up negotiations and scale back cycle occasions.
36. Rezo.ai used a mix of Azure OpenAI Service with Azure Compute and Cognitive Providers to allow its prospects to realize scalability, price financial savings and ship distinctive buyer satisfaction.
37. Saarthi AI developed the Agentic AI platform to assist with debt collections course of. The platform helped in a 60% to 90% discount of cost-to-collect per account and in a discount in delinquency between 15% to 30%.
38. SeAir Eximpedia used Azure OpenAI Service to standardize over half a billion provider data. And 500,000 distinctive provider particulars had been recognized and arranged with 99% accuracy in simply two weeks.
39. ShepHertz developed ai utilizing Azure OpenAI Service, GitHub Copilot and Microsoft Safety Copilot to optimize each candidate-job matching and enterprise recruitment processes, growing placement precision and operational effectivity.
40. Smarten Areas developed Sia (Area Interactive Assistant), constructed on Microsoft Azure OpenAI Service to assist organizations higher perceive office utilization, decreasing operational prices of managing areas by 30% to 40%.
41. Tata Capital Restricted automated the technology of assorted sections throughout the credit score appraisal notice by leveraging options like Azure OpenAI Service and Azure AI Doc Intelligence.
42. Tata Consultancy Providers, an IT companies, consultancy and enterprise options group, infused GitHub Copilot into their software program engineering course of to take a look at the potential of reimagining the normal software program growth life cycle.
43. Tech Mahindra developed agentX utilizing Microsoft 365 Copilot to spice up productiveness by as much as 70%. By utilizing GitHub Copilot, they had been in a position to produce larger high quality code at a quicker tempo and enhance deployment timelines.
44. The Estée Lauder Firms turned to Microsoft 365 Copilot, Copilot Studio, Azure OpenAI Service and Azure AI Search to collect knowledge, determine traits, construct advertising and marketing belongings, inform analysis and transfer to market quicker.
45. Thoucentric used Microsoft Azure OpenAI Service to construct options that allow the creation of clever gross sales and question chatbots, enhancing outreach and buyer engagement.
46. Triomics leverages a number of Azure AI (and OpenAI) companies for his or her platform, which permits oncologists and their groups to robotically overview full affected person data in opposition to tons of of ongoing medical trials in below a minute.
47. UST developed an AI resolution powered by Azure OpenAI Service-based basis fashions to course of and interpret complicated affected person data.
48. Vue.ai’s platform built-in with Azure AI companies and Azure OpenAI Service supplies an AI orchestration platform that simplifies the adoption and scaling of AI throughout enterprises.
49. WinZO used GitHub Copilot to speed up growth, automate infrastructure setup swiftly and go dwell in new geographies seamlessly.
50. Xceedance used Azure OpenAI Service to redefine and streamline the info extraction and interpretation course of inside the insurance coverage sector.
51. Zomato created a Copilot utilizing Azure OpenAI Service to assist them run operations higher, quicker and sometimes in an economical method.
52. Zycus leveraged Azure OpenAI Service to resolve provider discovery and threat administration, autonomous procurement and consumption administration.

180. ABB Group built-in Azure OpenAI Service into their Genix Copilot platform enabling prospects to realize as much as 30% financial savings in operations and upkeep, 20% enchancment in power and emission optimization and an 80% discount in service calls.
181. Accelleron used Microsoft Energy Platform to help quite a few enterprise functions and simplify processes for service brokers and staff, ensuing within the onboard of latest brokers in half-hour, in comparison with two days for different options.
182. Accenture  developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to boost their infrastructure and combine monetary knowledge.
183. Atomicwork leverages Azure OpenAI Service to convey collectively three energy capabilities: a conversational assistant, a contemporary service administration system, and a workflow automation platform.
184. Financial institution of Queensland is modernizing its operations with Azure, Microsoft 365 and Microsoft 365 Copilot, utilizing AI to optimize enterprise processes akin to creating advertising and marketing content material, constructing reviews and plans and drafting HR content material.
185. Blink Ops absolutely embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT activity by means of prompts.
186. Chalhoub Group is utilizing Microsoft Cloth to modernize its knowledge analytics and streamline its knowledge sources into one platform, growing agility, enhancing analytics, and accelerating processes.
187. Cineplex is growing progressive automation options for finance, visitor companies, and different departments, saving the corporate over 30,000 hours a yr in handbook processing time.
188. ClearBank moved its companies to Microsoft Azure to achieve scalability and effectivity, pushing out 183% extra month-to-month system releases, gaining each scalability and effectivity.
189. Danske Statsbaner will increase productiveness as much as 30% with assist from Microsoft AI options.
190. Dentsu carried out Microsoft Azure AI Foundry and Azure OpenAI Service to construct a predictive analytics copilot that helps media insights, reducing evaluation time by 80% and general time to perception by 90%, decreasing evaluation prices.
191. Document360 created an AI-powered information base and repair platform for corporations to create, handle and publish on-line documentation, together with product manuals, SOPs and wikis.
192. Dow carried out Microsoft 365 Copilot to empower groups with AI-driven insights and streamline important workflows by automating duties throughout departments, saving thousands and thousands of {dollars} on transport operations within the first yr.
193. Eastman carried out Microsoft Copilot for Safety realizing the advantages of accelerated upskilling, step-by-step steering for response, and quicker menace remediation.
194. Eduvos is simplifying the scholar enrollment expertise with Microsoft Azure and Dynamics 365, decreasing the time from 90 days to just about instantaneous and related prices by 90%.
195. Emirates International Aluminum (EGA) makes use of Azure Native to help its digital manufacturing platform, together with help for safety-critical functions that use AI. By way of its hybrid Azure setting, EGA has achieved 10 to 13 occasions quicker AI response time and 86% price financial savings for AI picture and video use circumstances.
196. Quick Store migrated to Microsoft Azure making a self-service tradition of entry to knowledge, eliminating delays, decreasing prices, and growing management satisfaction with knowledge whereas offering extra agility in reporting.
197. Florida Crystals adopted a value-added resolution throughout Microsoft merchandise together with Microsoft 365 Copilot to scale back telecom bills and automate industrial course of controls.
198. GHD is reinventing the RFP course of in development and engineering with Microsoft 365 Copilot.
199. GovDash is a SaaS platform that leverages synthetic intelligence to streamline the complete enterprise growth lifecycle for presidency contracting corporations utilizing Azure OpenAI Service.
200. Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernize its manufacturing processes, optimizing manufacturing and decreasing downtime, driving vital price financial savings, and empowering world innovation.
201. Hellenic Cadastre constructed a system that reads and categorizes property contracts, applies authorized guidelines and supplies assessments for approval utilizing Azure OpenAI Service. At this time, property transaction assessments take lower than 10 minutes as an alternative of hours, decreasing prices from 15 euros to 0.11 euros per evaluation. The system additionally enhanced property homeowners’ authorized safety and boosted the Greek economic system by enabling transactions to be accomplished sooner.
202. Perception Canada carried out Microsoft 365 Copilot to streamline enterprise operations, realizing a 93% productiveness good points in capabilities together with gross sales, finance, and human sources.
203. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to quicker menace detection, elevated productiveness, and decreased storage prices.
204. Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernize its provide chain, resulting in enhanced visibility, improved planning, and streamlined inter-department operations.
205. Startup legal-i is utilizing AI to investigate unstructured knowledge and assist costly insurance coverage specialists make higher choices quicker — rushing up healthcare and insurance coverage processes and bettering the accuracy of outcomes.
206. Lenovo leveraged Dynamics 365 Buyer Service to quickly handle buyer inquiries by streamlining repetitive duties, boosted agent productiveness by 15%, decreased dealing with time by 20% and reached record-high buyer satisfaction.
207. Lionbridge Applied sciences, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply occasions and enhance high quality, decreasing mission turnaround occasions by as much as 30%.
208. LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in menace intelligence, and superior menace evaluation.
209. Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to realize excessive effectivity, safety and scalability in its operations, along with bettering its knowledge intelligence, which not directly participated in a 20% improve in gross sales yr on yr.
210. Nationwide Financial institution of Greece constructed an Azure-powered Doc AI resolution to remodel its doc processing, bettering the financial institution’s accuracy to 90%.
211. Nest Financial institution has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated each day transactions from 60,000 to 80,000 showcasing the transformative impression of generative AI within the monetary sector.
212. Community Rail modernized their knowledge analytics resolution with Microsoft Azure, serving to engineers perceive knowledge 50% quicker than earlier than and enhance effectivity, passenger experiences, and security — all whereas saving prices.
213. Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to scale back handbook processing time by 60% whereas additionally decreasing related prices by 50%.
214. Oncoclínicas carried out Microsoft Azure to remodel its complete knowledge ecosystem with an online portal and cellular utility that performs all picture processing and storage.
215. Operation Smile used Azure OpenAI Service, Cloth, and Energy Apps to remove handbook knowledge entry, leading to decreased translation errors by about 90% and the time required for finishing reviews from 4 to 5 hours to simply 15 to twenty minutes.
216. Pacifico Seguros has adopted Microsoft Copilot for Safety to optimize its safety operations and anticipate and neutralize threats extra effectively and successfully.
217. Parexel adopted Azure Databricks and Microsoft Energy BI, attaining an 85% discount in knowledge engineering tooling prices, a 30% improve in workers effectivity, and a 70% discount in time to marketplace for knowledge product supply.
218. Paysafe used Microsoft 365 Copilot to streamline conferences, data administration, and doc creation, addressing language limitations, eliminating time-consuming duties, and boosting creativity alongside the best way.
219. Planted is integrating Azure OpenAI Service to handle on a regular basis duties extra effectively and facilitate the seek for data for progressive course of growth.
220. Presidio realized dramatic productiveness good points saving 1,200 hours per thirty days on common for the staff utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
221. Qatar Charity used Copilot Studio to extend its name heart effectivity, decreasing common deal with time by 30%, elevated buyer satisfaction by 25%, and achieved a 40% discount in IT upkeep prices.
222. Saphyre makes use of Microsoft Azure and AI to supply an clever cloud-based resolution that automates and streamlines monetary buying and selling workflows round consumer and counterparty life cycle administration, decreasing handbook efforts by 75%.
223. SHUEISHA Inc. is utilizing Microsoft Safety Copilot to allow quicker incident response, boosting the arrogance and effectiveness of cybersecurity personnel.
224. StarKist Meals used Azure to successfully unite manufacturing and demand processes with finance, decreasing the planning cycle from 16 hours to lower than one.
225. Swiss Worldwide Air Traces migrated and modernized with Microsoft Azure, attaining as much as 30% price financial savings, a exceptional enhance in platform stability together with enhanced safety visibility.
226. thyssencrupp is utilizing the Siemens Industrial Copilot, constructed on Azure OpenAI Service, to deal with a talented labor hole whereas revolutionizing the way it packages and operates equipment.
227. S. AutoForce carried out Dynamics 365 Provide Chain Administration to centralize warehouse knowledge, join processes and enhance operational effectivity whereas utilizing Microsoft Copilot for Finance to automate month-to-month reconciliations.
228. ZEISS Group makes use of Microsoft Cloth to create a safe and trusted knowledge provide chain that may be shared effortlessly throughout a variety of enterprise models.
229. ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive energetic customers on Energy Platform.

Bending the curve on innovation

Generative AI is revolutionizing innovation by rushing up inventive processes and product growth. It’s serving to corporations provide you with new concepts, design prototypes, and iterate rapidly, reducing down the time it takes to get to market. Within the automotive business, it’s designing extra environment friendly autos, whereas in prescription drugs, it’s crafting new drug molecules, slashing years off R&D occasions. In training, it transforms how college students study and obtain their objectives. Listed here are extra examples of how corporations are embracing generative AI to form the way forward for innovation.

New Tales:

1. Dashoon used generative AI to create a platform that permits storytellers to create participating content material with ease and pace, producing 50K photos a day.
2. Beatoven developed a platform utilizing Azure OpenAI Service to assist audio visible storytellers create authentic royalty-free background music for his or her content material.
3. Blinkit used generative AI to create 1000’s of recipes with wealthy knowledge and media, enrich {the catalogue} and serve personalised recipes based mostly on consumer style, actions and dietary preferences. These recipes had been generated for a curated checklist of merchandise utilizing Azure OpenAI Service.
4. BluSmart turned to GitHub Copilot to revolutionize their software program growth workflow to supply coding help and speedy growth, with developer effectivity growing by 20% to 30%.
5. Botminds.ai leveraged the facility of Azure OpenAI Service to revolutionize the processing of unstructured content material embedded in paperwork and PDFs. The streamlined course of led to a 90% discount within the time required to look at practical options.
6. Classplus used Azure OpenAI Service to develop Samadhan AI, a hyper-personalized and environment friendly examine companion for college students, serving to them put together with confidence for aggressive exams.
7. EkStep’s Jan Ki Baat leverages AI-powered voice bots to facilitate pure conversations between people and organizations, empowering decision-makers with actionable, data-driven insights.
8. eSanjeevani used Azure OpenAI Service to convey high quality healthcare to the lots, notably the poor and underserved, thus reshaping India’s healthcare ecosystem.
9. Frammer AI utilized Azure OpenAI Service to supply state-of-the-art AI fashions that elevate content material to ship high quality brief movies at scale, translating into larger engagement ranges and, in the end, elevated income for content material creators.
10. Lobby used Azure OpenAI Service to deploy the Azure OpenAI Service GPT-3.5 and GPT-4 household of fashions and skilled higher reliability in service and incident reporting and mitigated uncommon outages.
11. HeritageWatch.AI makes use of AI to detect modifications to heritage websites all over the world attributable to disasters like floods or earthquakes.
12. Innominds leveraged Azure OpenAI Service to develop the AMRx® platform, a culture-free, AI/ML based mostly urinary tract an infection (UTI) diagnostic instrument that delivers exact analysis in 5 minutes, thereby decreasing prices.
13. ITC developed ITCMAARS to supply an array of agri-solutions to farmers. Krishi Mitra is a farmer Copilot powered by generative AI that permits farmers to easily ask their questions, and it generates helpful responses.
14. Kheiron Medical Applied sciences, NHS Grampian, the College of Aberdeen use an AI breast screening resolution known as Mia and Azure Cloud Providers to assist medical doctors discover an extra 12% uplift within the detection of breast most cancers and a workload discount of as much as 30%.
15. KissanAI leveraged Azure OpenAI Service, Cognitive Providers and speech companies to develop a voice-based Copilot reaching 100,000 farmers that delivers real-time recommendation on farming-related subjects.
16. OnFinance AI developed NeoGPT utilizing Azure OpenAI Service to handle massive volumes of meticulously cleaned knowledge. They had been in a position to run fine-tuning jobs 10X quicker with geo-redundancy and utilized reinforcement studying (RLHF) effectively to make sure 85% guardrail compliance.
17. ManageArtworks utilized Azure OpenAI Service to remove bottlenecks in categorizing and validating packaging and labeling content material. This resulted in an 80% discount in time to examine compliance of packaging labels.
18. Sarvam AI makes use of Azure OpenAI Service and GitHub Copilot to innovate throughout the complete stack of generative AI, akin to GPT-4 fashions on Azure OpenAI Service, to supply grounded comparability between totally different design decisions in a GenAI utility.

230. Agricultural Improvement Belief (ADT) of Baramati is analyzing water, climate, nutrient, pH knowledge and extra with AI to extend crop yields in India.
231. Air India has included Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely supplies essential knowledge on flight punctuality and operational hurdles, but in addition empowers proactive, collaborative determination making.
232. Agnostic Intelligence deployed Azure OpenAI Service to remove time-consuming duties, saving customers as much as 80% of their time, and enabling IT managers to deal with innovation and high quality assurance.
233. AI is utilizing Microsoft AI companies to foretell, determine and deal with ear illnesses in communities which are each rural and distant, serving to to forestall listening to loss amongst Indigenous communities in Australia.
234. Albert Heijn is utilizing Azure OpenAI Service for every part from buyer personalization to demand forecast and meals waste tasks, making it simpler for its prospects to vary their way of life.
235. Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug growth and help developments of their enterprise processes.
236. APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that permits healthcare suppliers to seize retinal photos, growing the accuracy to determine Retinopathy of Prematurity (RoP) to 90%.
237. ASOS is utilizing Azure AI Studio to assist prospects uncover new seems to be with real buying insights, personalised conversations, naturalism, and even humor to enliven the buying journey.
238. Auburn College is incorporating Microsoft Copilot to advertise AI literacy, accessibility, and collaboration, with the intention to develop instructional and financial alternatives for its complete tutorial neighborhood with AI-centric instruments.
239. B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on learn how to begin investing.
240. Basecamp Analysis goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
241. Bayer is utilizing Microsoft Copilot to contribute to feeding a rising world inhabitants and serving to individuals lead more healthy, disease-free lives.
242. BMW AG carried out Azure AI to develop a cellular knowledge recorder copilot for quicker knowledge administration serving to engineers scale back the lead time for insights from days to hours or generally minutes.
243. Brembo leveraged Azure OpenAI Service to develop ALCHEMIX, an answer to generate progressive compounds for its brake pads, drastically decreasing the event time of latest compounds from days to mere minutes.
244. Canary Speech can now practice new vocal fashions in as little as two months and deal with thousands and thousands of transactions per thirty days with Microsoft Azure.
245. CapitaLand simplified inside processes growing effectivity to greater than 10,000 man-days saved per yr and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
246. Cassidy is utilizing Azure OpenAI Service to boost effectivity throughout varied industries, supporting over 10,000 corporations.
247. Coca-Cola is implementing Azure OpenAI Service to develop progressive generative AI use circumstances throughout varied enterprise capabilities, together with testing how Microsoft 365 Copilot might assist enhance office productiveness.
248. Denso is growing “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by means of dialogue.
249. Dynamic Well being Techniques created its VitruCare365® platform on the Microsoft Cloud for healthcare applied sciences to allow motivational care planning. Constructed on Microsoft Azure, FHIR (Quick Healthcare Interoperability Assets) and Dynamics 365, it supplies personalised apps powered by Azure OpenAI Service to every affected person and is deployed as an extension to the Microsoft 365 instruments clinicians use each day.
250. eFishery is utilizing Azure OpenAI Service for farmers to get the info and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
251. Cities can use Esri’s ArcGIS geospatial platform to create environmental digital twins that simulate heavy rainfall and apply scorching spot evaluation to focus on flooding. Including Azure AI to the geospatial digital twin will reveal insights in inconceivable quantities of knowledge.
252. EY developed an utility that robotically matches and clears incoming funds in SAP, leading to a rise from 30% to 80% in robotically cleared funds and 95% matched funds, with estimated annual time financial savings of 230,000 hours globally.
253. EY labored with Microsoft to make Azure AI Foundry extra inclusive for all, serving the 20% of the worldwide workforce figuring out as neurodivergent.
254. FIDO is utilizing Azure OpenAI Service to develop an AI instrument that makes use of sound to pinpoint leaky pipes, saving valuable ingesting water.
255. Georgia Tech is utilizing Azure OpenAI Service to boost the electrical car (EV) charging infrastructure, attaining speedy knowledge classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
256. GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure companies.
257. Digital employment company Gojob developed Aglae, a digital assistant based mostly on Azure OpenAI Service, to pre-qualify candidates inside quarter-hour, enabling recruiters to realize report employment placement charges.
258. GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and achieved a 30% code acceptance fee.
259. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the inspiration for the federal government to harness the facility of generative AI.
260. H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new resolution that gives real-time, dependable tax submitting help.
261. Haut.AI supplies skincare corporations and retailers with customizable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
262. Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an utility to extra rapidly and precisely entry the care they want.
263. Hitachi will implement Azure OpenAI Service, Microsoft 365 Copilot, and GitHub Copilot to create progressive options for the power, mobility and different industries.
264. Icertis is offering AI-based instruments that may acknowledge contract language after which construct algorithms to robotically select the proper strategy based mostly on the content material of the contract.
265. Iconem leveraged AI-generated imagery to course of and analyze an enormous quantity of photogrammetry knowledge used to create the 3D digital twin of St. Peter’s Basilica, permitting guests to discover each intricate element from anyplace on the planet.
266. Institut Curie and Microsoft associate Witivio developed Copilot for Researcher, an agent that may assist researchers with a number of the administrative duties of their jobs so that they have extra time to spend on precise new concepts within the combat in opposition to most cancers.
267. ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its knowledge analytics dashboard right into a service that gives fast suggestions by robotically creating evidence-based product proposals.
268. IU Worldwide College of Utilized Sciences (IU) is utilizing the facility of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra personalised, autonomous and versatile.
269. Khan Academy has partnered with Microsoft to convey time-saving and lesson-enhancing AI instruments to thousands and thousands of educators.
270. Lufthansa Group developed an animated 3D avatar known as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by means of an change with an Avatar in pure language.
271. Mia Labs carried out Azure OpenAI Service to provide and shield its conversational AI digital assistant Mia that gives quick help from traders, together with the delicate safety posture and menace safety capabilities for AI workloads.
272. Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy vegetation.
273. Molslinjen has created an AI analytics toolbox that has decreased gasoline emissions, improved buyer satisfaction, and introduced in thousands and thousands of further income.
274. NASA created Earth Copilot to remodel how individuals work together with Earth’s knowledge.
275. New Solar Highway carried out AI into a neighborhood controller for power programs to stability the availability, storage and use necessities. This optimized hundreds to speed up the deployment of renewable power for native clear energy for communities.
276. Novo Nordisk just lately printed preliminary outcomes with predictive AI fashions for superior threat detection in cardiovascular illnesses, together with an algorithm that may predict sufferers’ cardiovascular threat higher than the most effective medical requirements.
277. Ontada carried out Azure AI and Azure OpenAI Service to focus on practically 100 essential oncology knowledge parts throughout 39 most cancers sorts and now accesses an estimated 70% of beforehand unanalyzed or unused data, accelerating its life science product growth, rushing up time to market from months to only one week.
278. Pacific Northwest Nationwide Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
279. Paige.AI​ is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with knowledge from thousands and thousands of photos.
280. Parity helps ladies athletes use knowledge and AI to assist enhance their well-being, efficiency and careers.
281. Petbarn created “PetAI” utilizing Azure OpenAI Service, Azure AI Search and Azure App Service to supply Australian pet homeowners extremely personalised recommendation and product suggestions.
282. Pets at House created an agent to assist its retail fraud detection workforce examine suspicious transactions.
283. Plan Heal is utilizing Microsoft AI to create options that allow sufferers to observe and report well being metrics so care suppliers can higher serve them.
284. Mission Guacamaya is utilizing each day satellite tv for pc photos and varied AI fashions tailor-made to the Amazon ecosystem to assist forestall its deforestation, permitting for faster motion to be taken in at-risk areas.
285. Properstar developed an answer to simplify the evaluation of unstructured actual property knowledge and create a dynamic, AI-powered filtering system that gives extra nuanced search outcomes.
286. RadarFit is utilizing generative AI and a singular gamification technique to encourage wholesome habits in Brazil, with a complete well being and wellness program aimed toward serving to corporations scale back persistent illness charges.
287. Rijksmuseum is harnessing the facility of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and develop the artwork expertise for blind and low-vision neighborhood members.
288. Royal Nationwide Institute of Blind Folks is utilizing Azure AI companies to develop an AI-based resolution that rapidly and precisely converts letters to braille, audio, and huge print codecs.
289. Schneider Electrical supplies productivity-enhancing and power effectivity options and is utilizing a complete suite of AI instruments to hasten its personal innovation and that of its prospects.
290. SEDUC is utilizing Microsoft 365 Copilot for administrative duties — akin to producing authorized paperwork and dealing with administrative inquiries — and has expanded to incorporate AI utilization with college students and lecturers, together with personalised studying to cater to particular person scholar wants and assist them get well from studying losses in the course of the pandemic.
291. SPAR ICS created an award-winning, AI-enabled demand forecasting system attaining 90% stock prediction accuracy.
292. SustainCERT deployed GenAI and machine studying for automated knowledge verification, extraction from paperwork and to speed up auditing processes to allow verifying the impacts and credibility of carbon credit.
293. Suzuki Motor Company is adopting Azure OpenAI Service for knowledge safety, driving company-wide use with 5 multipurpose apps.
294. Tecnológico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the objective to personalize training based mostly on the scholars’ wants, enhance the educational course of, enhance lecturers’ creativity and save time on tedious duties.
295. TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service to revolutionize the motive force expertise.
296. Toyota is deploying AI brokers to harness the collective knowledge of engineers and innovate quicker in a system named “O-Beya,” or “massive room” in Japanese. The “O-Beya” system at present has 9 AI brokers — from a Vibration Agent to a Gas Consumption Agent.
297. Unilever is partnering with Microsoft to determine new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to decreasing the carbon footprint of a multibillion-dollar enterprise.
298. Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by means of widespread questions and assist troubleshoot points to make sport growth simpler.
299. Indonesia’s Universitas Terbuka used Microsoft Azure OpenAI Service and Azure AI Foundry to construct an AI tutor that delivers correct, curriculum-aligned responses and streamlines scholar evaluation. The tutor at present helps 500 lessons and a few 100,000 college students.
300. College of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so college and workers can spend this time creatively fixing issues, conducting essential analysis, establishing stronger relationships with friends and college students, and utilizing their experience to forge new, progressive paths.
301. Utilidata constructed the primary distributive AI and accelerated computing platform for the electrical grid permitting versatile transformation and dynamic infrastructure to extend electrification and decarbonization.
302. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps, and Microsoft Visible Studio, as a lot as 50 % quicker, contributing to elevated buyer retention, quicker time to market, and elevated income.
303. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher determination making, and cultivating a tradition of innovation and inclusion.
304. Wipro is dedicated to delivering worth to prospects quicker and bettering the outcomes throughout the enterprise by investing $1 billion in AI and coaching 200,000 staff on generative AI rules with Microsoft Copilot.
305. World Traveler is utilizing AI together with Microsoft Studying Progress and Microsoft Immersive Reader to assist lecturers attain its world and educationally numerous college students with personalised studying experiences.
306. South Korean startup Wrtn Applied sciences brings ATI near individuals, with a “superapp” that compiles an array of AI use circumstances and companies, however localized for Korean customers to combine AI into their on a regular basis lives.

 CTAs:

IDC InfoBrief: sponsored by Microsoft, 2024 Enterprise Alternative of AI, IDC# US52699124, November 2024

Tags: AI, AI Azure, Azure OpenAI Service, Copilot, Copilot Studio, Microsoft 365 Copilot