This weblog explores the advantages of modernizing and constructing clever apps via real-world examples, demonstrating how organizations have boosted pace and effectivity utilizing Microsoft Azure’s complete suite of instruments and providers. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but in addition discover the newly launched Plans on Microsoft Study particularly designed for constructing and modernizing AI apps.
On this new age of AI, companies throughout industries are recognizing the facility of clever apps to drive innovation and keep a aggressive edge. By harnessing cloud-native applied sciences and AI-powered instruments, firms are modernizing their functions, creating new experiences for his or her customers, and creating new income streams. This weblog explores the advantages of modernizing and constructing clever apps via real-world examples, demonstrating how organizations have boosted pace and effectivity utilizing Microsoft Azure’s complete suite of instruments and providers. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but in addition discover the newly launched Plans on Microsoft Study particularly designed for constructing and modernizing AI apps.
Azure AI is remodeling enterprise throughout sectors
Modernizing apps is an important step for organizations aiming to remain related in a fast-evolving AI panorama, as legacy apps typically wrestle to fulfill trendy efficiency, scalability, and safety requirements. In actual fact, a 2024 Forrester research discovered that one in 4 enterprise resolution makers mentioned their group experiences digital platform failures due to their modernization challenges.
By refactoring or re-platforming legacy apps with cloud-native Azure instruments, companies can unlock improved flexibility, sooner improvement cycles, and extra environment friendly operations. In response to the Forrester research, 89% of resolution makers surveyed mentioned their agency plans to extend or at the least keep their present utility modernization investments over the subsequent yr to attain key priorities and tackle modernization gaps.
Azure offers a complete set of instruments and providers to allow companies to construct new utility and modernize present app and information property, with an clever utility platform, cloud-scale databases, Azure AI Providers, and Azure Machine Studying. These allow the creation of clever apps that leverage real-time, cloud-scale information and superior analytics. Cloud-native apps on Azure profit from options resembling auto-scaling, microservices, and steady integration and steady supply (CI/CD) pipelines, guaranteeing excessive efficiency and cost-effectiveness.
Let’s meet a few of the many Azure prospects who haven’t solely been in a position to differentiate their enterprise out there and speed up product innovation by constructing new, AI-powered clever apps, but in addition talent their groups with the most recent studying assets from Azure designed for adopting AI functions.
ASOS: Leveraging AI for personalised style suggestions
ASOS, a world on-line style retailer, leveraged Azure AI Studio to revolutionize its buyer expertise by creating an AI-powered digital stylist that might interact with prospects and assist them uncover new tendencies.
Having a conversational interface possibility will get us nearer to our targets of totally partaking the client and personalizing their expertise by exhibiting them essentially the most related merchandise on the most related time.
—Cliff Cohen, Chief Know-how Officer, ASOS
Azure AI Studio enabled ASOS to quickly develop and deploy their clever app, integrating pure language processing and pc imaginative and prescient capabilities. This showcases Azure’s capability to assist cutting-edge AI functions within the retail sector, driving enterprise progress and buyer satisfaction.
CarMax: Revolutionizing customer support with Azure OpenAI
CarMax, a number one United States used automobile retailer, utilized Azure OpenAI Service to create an AI-powered analysis assistant. This progressive software streamlined the car-buying course of, offering prospects with instantaneous, correct info and enhancing total satisfaction.
“Our preliminary aim was buyer overview summaries for five,000 automobile pages, and we figured that utilizing our present guide course of it will have taken about 11 years of content material era. With OpenAI Service, we hit that aim in only a few months.
—Sean Goetz, Director, Utility Programs, CarMax
The implementation of Azure OpenAI Service allowed CarMax to course of huge quantities of automotive information effectively, demonstrating Azure’s functionality to deal with complicated, industry-specific AI functions. This case highlights the potential of AI-powered apps to remodel conventional enterprise fashions and improve buyer experiences.
Ally: Empowering personalised banking with Azure
Ally Financial institution is a digital-first monetary establishment that used insights from Azure AI to assist prospects handle their funds extra successfully whereas streamlining the financial institution’s operations. By deploying clever apps via Azure, Ally launched personalised banking providers, providing custom-made suggestions primarily based on consumer habits and monetary patterns.
“The aim was to liberate associates to really concentrate on the client and assist that customer-obsessed mentality they’ve.
—Wendy Dempsey, Govt Director of Buyer Expertise, Ally
This implementation showcases Azure’s power in supporting AI functions within the extremely regulated banking sector, balancing innovation with safety and compliance.
TomTom: Optimizing real-time mapping with Azure
TomTom, a world chief in location expertise, turned to Azure to modernize its map-making processes. By constructing clever, cloud-native apps with Azure AI and Azure Information Providers, TomTom improved the accuracy and pace of its real-time mapping providers. The combination of Azure AI providers allowed TomTom to course of huge quantities of geospatial information effectively, demonstrating Azure’s scalability and efficiency in dealing with data-intensive AI functions.
[Together with Azure,] now we have developed TomTom Orbis Maps, that are constructed on TomTom’s AI-based mapping platform, and TomTom Digital Cockpit, an in-vehicle digital infotainment answer with cloud analytics.
—Paul Hesen, Vice President of Product Administration, TomTom Group
With Azure, TomTom considerably elevated the effectivity of its mapping operations, decreasing response instances for driver queries from 12 seconds to as little as 2.5 seconds in a matter of months. This allowed the corporate to ship sooner, extra exact location providers to its world consumer base, enhancing each productiveness and buyer belief.
KPMG Australia: Automating audits with Azure AI
KPMG Australia used Azure AI to combine clever apps into their audit course of. By leveraging Azure’s pure language processing (NLP) capabilities, KPMG constructed an answer referred to as KymChat that automates doc evaluation and enhances information extraction. This transformation decreased the time required for auditing duties, enhancing each accuracy and effectivity.
We had expertise with Azure Cosmos DB, which gave us confidence in its potential capabilities, however Microsoft’s assist for vCore was instrumental in guaranteeing clean operations as we elevated the scope and capabilities of KymChat.
—Robert Finlayson, Senior Product Supervisor, KPMG Australia
With Azure AI, KPMG considerably improved the productiveness of its auditors, releasing them from labor-intensive, repetitive duties. The trouble not solely sped up the audit course of but in addition elevated the standard of insights offered to shoppers, showcasing the facility of clever apps in skilled providers.
Manulife: Accelerating innovation with Azure Kubernetes Service
Manulife, a number one monetary providers group, leveraged Azure Kubernetes Service (AKS) to speed up the event and deployment of progressive apps. By modernizing its legacy methods with Azure Kubernetes Service, Manulife was in a position to create cloud-native, containerized apps that streamlined operations and improved scalability.
With Azure, our prospects can submit extra documentation on-line, and we will then use doc evaluation to extract info and conduct processing to speed up workflows, guarantee accuracy, and enhance consumer experiences.
—Len van Greuning, Chief Info Officer, John Hancock (as Manulife is understood in the US)
Azure’s strong infrastructure enabled Manulife to cut back operational complexity and improve speed-to-market, enhancing its capability to innovate in a aggressive {industry}. The modernization with AKS empowered Manulife to stay agile and responsive, driving larger productiveness and delivering higher providers to its prospects.
H&R Block: Enhancing doc processing with Azure Type Recognizer
Looking for to revolutionize its doc dealing with, world tax providers big H&R Block turned to Azure Type Recognizer for a cutting-edge answer. By constructing an clever app that automates the extraction of key information from tax paperwork, H&R Block decreased the time and guide effort concerned in doc dealing with. The AI-driven answer considerably elevated accuracy whereas rushing up the general tax preparation course of.
Machine studying frees up the valuable time now we have with the shopper to really have richer conversations about their monetary wants and aspirations, past the fast process of guaranteeing the very best tax consequence for the present yr.
—Aditya Thadani, H&R Block’s vp.
Via Azure’s clever providers, H&R Block modernized its operations, enhancing each productiveness and shopper service and classifying greater than 30 million tax paperwork a yr. The answer has allowed the corporate to deal with extra shoppers with better effectivity, offering a sooner, extra correct tax submitting expertise.
Begin innovating immediately with Azure AI Providers
These buyer success tales illustrate how modernizing with Azure can ship enhanced consumer experiences, drive innovation, and considerably enhance operational effectivity in a safe, extremely obtainable atmosphere. Write your individual success story with cloud-native app improvement and strive Azure AI Providers free of charge by visiting our homepage.
