Cisco Reside 2025 Amsterdam is sort of right here (February 9-14). Cisco Buyer Expertise (CX) has absolutely embraced this 12 months’s theme, Go Past. Our group has ready periods, demos, lightning talks, and different thrilling engagements that will help you expertise all that Cisco Buyer Expertise presents at Cisco Reside 2025. Because the occasion is sort of upon us, right here’s a fast preview:
CX Classes
On Wednesday, February 12, our Heart Stage session Accelerating Infrastructure Modernisation and Execution Methods for AI gives an insightful dialogue on how prospects can quickly remodel their infrastructure to be well-prepared for the AI period. With many enterprises transitioning from piloting to operationalizing AI, the push to modernize their IT infrastructure to help AI initiatives and different superior applied sciences has accelerated. Be part of Adele Trombetta, SVP & GM, CX EMEA, Cisco, and Carlos Pereira, Fellow & Chief Architect, Buyer Expertise (CX), Cisco, to listen to how our AI technique, data-driven insights, and experience will help your transformation journey for AI.
Along with our Heart Stage session, Cisco Buyer Expertise can have 4 product and technique overview periods. These embrace:
- Reworking Enterprise Infrastructure as Code: The Basis of Unified Enterprise-wide Automation and AIOps (Audio system: Jesse Reed, VP CX Product Administration, Cisco; Michael Kaemper, CTO CX EMEA, Cisco)
- AI-Native SOCs: A Strategic Blueprint for Enterprise Leaders (Audio system: Barry Redden, Director Safety COE CX EMEA, Cisco; Simon Crocker, Buyer Supply Safety Architect, Cisco)
- Expertise Seamless Help: Unlocking Worth with AI-enhanced TAC (Speaker: Chris Dexter, VP, Buyer Expertise, Cisco)
- Speed up Your Companion Lifecycle Follow in Three Steps (Audio system: Michel Gaspard, Director, Enterprise Improvement, Cisco; Lucy Godfrey, Director Companion Success, Cisco; JP Paternostre, Director CX Excessive Contact Companion Success EMEA, Cisco)
The Cisco Buyer Expertise sales space will host over three dozen lightning talks all through the week. Catch a number of periods masking subjects like AI, automation, providers as code, Cisco Lifecycle Providers, safety, Success Tracks, TAC improvements, buyer success, and buyer use instances. You should definitely evaluate all our obtainable CX interactions within the Cisco Reside Session Catalog.
Cisco Buyer Expertise Demos
Within the Cisco Buyer Expertise sales space, you’ll be able to have deep technical discussions and expertise demos on a number of subjects. Our material consultants can have demos that cowl 5 necessary subjects: modernizing information facilities for AI, reworking connectivity and collaboration, simplifying community assurance, bettering agility for service suppliers, and reimagining help with TAC improvements. All demos are targeted on driving enterprise outcomes on your group.
As well as, Cisco Buyer Expertise can have demos in a number of areas all through the World of Options and The Hub. Within the Cisco Showcase, we’ll have a Buyer Expertise demo targeted on AI-powered help and providers. Within the Sustainability Zone, CX can have a demo on our providers for sustainability. CX can even have two demos within the new AI-Hub at Cisco Reside the place we are going to characteristic our AI Adoption Journey and Cisco TAC’s use of AI in supporting our prospects. Lastly, CX can have a demo on Infrastructure as code for networks within the Cisco DevNet Zone.
Technical Help Heart – Onsite
The Cisco Buyer Expertise Technical Help Heart (TAC) will probably be onsite once more this 12 months. Meet with Cisco TAC technical leaders, material consultants, and International TAC management, attend a technical options clinic, and benefit from this distinctive alternative to debate your challenges and questions. By way of mini-sessions, study in regards to the GenAI capabilities in TAC and the AI/ML-powered help assistant, collect primary troubleshooting expertise, and achieve insights into environment friendly methods to troubleshoot your Cisco options.
The Final CX AI Sweepstakes
For those who attend the occasion in Amsterdam, you’ll be able to take part in The Final CX AI Sweepstakes when you discover all the things Cisco Buyer Expertise has deliberate for you. You’ll have an opportunity to win an unimaginable AI-inspired prize bundle that includes an AI-assisted private robotic, an AI-assisted drone, an AI-powered birdhouse, Cisco swag, and a subscription to Cisco U. (all value a complete worth of greater than 2700 Euro).
The extra you play, the extra possibilities you must win! Go to our demos, attend the CX Heart Stage session or lightning talks, play our phrase match recreation, full a survey, or extra to win. Learn to play and get the complete particulars by visiting the Cisco Buyer Expertise sales space.
The entry deadline is February 13 by 14:30 p.m. native time, with the drawing at 17:30 p.m. that afternoon. You have to be current to win.
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AI-Powered Picture Kiosk
When you go to the Cisco Buyer Expertise sales space, cease by our AI-powered photograph kiosk and have your image taken. Present the world you’re an AI Guru! You should definitely share your photograph on social media for an entry into the Final CX AI Sweepstakes.
Cisco Buyer Expertise Reside Trivia
On February 10-13, we’re excited to host dwell trivia within the Cisco Buyer Expertise Theater inside our sales space twice per day with rapid-fire questions on expertise based mostly on our Cisco Buyer Expertise demos and periods. That is one other likelihood so that you can win an ideal prize so come by and be a part of the competitors.
Reside Trivia will probably be held at 12:45 p.m. and 17:00 p.m. Monday, February 10, by Thursday, February 13. You’ll have the chance to take house a Rumpl Blanket and exhibit your information of Cisco Buyer Expertise. In fact, you’ll be able to attend our demos and periods to study extra about Cisco Buyer Expertise and improve your probabilities of profitable.
Hope you’ll be a part of us for a number of Reside Trivia periods, and should you do, right here’s a touch: A important first step for accelerating a corporation’s transformation for AI is to construct an AI integration roadmap by a readiness evaluation.
Cisco Buyer Expertise Hero Awards
We rejoice the nice issues that you simply do along with your expertise funding with our Buyer Hero Awards. These buyer heroes all come from a pool of nominees showcasing the excellence of our buyer base whereas highlighting how CX helped them succeed. After the nomination course of, our judges choose the winners, who will probably be introduced on stage in our CX sales space theater. It’s a celebration of all of the onerous work prospects like you have got put in, together with the belief and funding in Cisco.
We have now a lot priceless info and thrilling activations to share with you this 12 months at Cisco Reside Amsterdam. I hope you’re trying ahead to it. I do know our CX group is! You should definitely keep on top of things on all issues Cisco Buyer Expertise at Cisco Reside through our weblog. I’ll maintain this particular weblog up to date with key info for you main as much as and through this 12 months’s occasion.
Within the meantime, be at liberty to depart me a remark or a query under, and keep tuned for more information coming your manner as we get near the beginning of Cisco Reside Amsterdam on February 9. See you there!
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