December 5, 2002: Cupertino says it served its millionth distinctive buyer within the Apple Retailer on-line, marking a major milestone for the corporate. It’s a benchmark value celebrating for Apple, which launched its on-line retailer simply 5 years earlier.
“Reaching our 1 millionth buyer is a serious milestone, and is proof optimistic that our on-line procuring expertise is second to none,” Tim Cook dinner, Apple’s government vice chairman of worldwide gross sales and operations on the time, says in a press release. “The Apple Retailer is a well-liked method for a rising variety of customers and companies to purchase Apple merchandise, and with in depth build-to-order capabilities, simple 1-Click on procuring and free transport on orders, it’s by no means been simpler to purchase a Mac on-line.”
Apple Retailer on-line turns into a serious success
Apple didn’t completely fail to spot the significance of the web throughout the Nineteen Nineties. It ran companies like Cyberdog, an OpenDoc-based suite of web functions. It additionally operated eWorld, which was half messaging service, half information aggregator — and 100% overpriced failure. (Each died by the point Apple co-founder Steve Jobs returned to the corporate in 1997.)
Nonetheless, it’s honest to say that — like a number of firms established pre-internet — Apple was fumbling round in search of a technique to tack the burgeoning World Vast Internet onto its present enterprise. And within the mid-’90s, Cupertino frequently got here up quick.
Apple embraces the web
Issues modified quickly when Jobs returned to Apple, nevertheless, and the net Apple Retailer was a pure end result. First got here the iMac, a pc explicitly marketed as a software for getting households and people onto the web for the primary time. Apple adopted that with the equally styled iBook, a colourful clamshell laptop computer that helped usher within the Wi-Fi revolution with its cable-free AirPort networking card.
Nonetheless, Apple lagged when it got here to utilizing the web as something aside from a information web page. Jobs needed to rectify that. Whereas operating NeXT, he oversaw the event of an internet utility expertise referred to as WebObjects. When Apple acquired NeXT, Cupertino used this expertise to construct a web-based retailer to promote Macs.
See you in Dell
Apple — like the remainder of the computing world — eyed Dell Laptop Company’s success utilizing this technique within the early Nineteen Nineties. Dell founder and CEO Michael Dell famously dissed Apple, saying that if he was operating the corporate, he would shut it down and return the cash to shareholders.
Maybe motivated partly by wanting to show the tables on Dell (we all know that remark irked Jobs), the Apple CEO personally oversaw the event of the net Apple Retailer. And he undertook the venture along with his sometimes blunt, perfectionist method. As Jobs mentioned throughout an Apple keynote, referring to Dell’s “impolite” remark, “We’re coming after you, buddy!”
The transfer made complete sense for Apple. As bodily Apple retail shops confirmed, the corporate lengthy had been upset by the best way third-party retailers offered its items. Apple needed complete management to showcase its merchandise correctly. A web based retail retailer proved good for that.
Apple Retailer on-line: Success from the beginning
When the net Apple Retailer launched in November 1997, it racked up greater than $12 million throughout its first month of gross sales. Bounce ahead 5 years to 2002, and the 1 millionth distinctive Apple Retailer buyer confirmed Cupertino’s technique succeeded in a serious method.
In later years, Apple would have a good time different landmark occasions, significantly throughout the iTunes period (with its heavy concentrate on numbers). Apple has since pulled again from such transparency.
What was the primary Apple product you ever ordered on-line? Depart your feedback under.