Again in 2022, João Moura was directing AI engineering efforts at Clearbit, a startup making a unified hub for enterprise intelligence instruments. There, Moura was chargeable for main the event of AI integrations, in addition to defining Clearbit’s AI product roadmap.
After a 12 months, HubSpot acquired Clearbit, and Moura had the itch to go it alone. He’d based startups earlier than, together with Urdog, which bought a sensible collar for pets. However this go-around, Moura had a extra technically bold idea in thoughts.
Moura’s latest firm, CrewAI, goals to automate repetitive, back-office duties like summarizing reviews and onboarding staff. Prospects can construct workflow automations utilizing CrewAI’s platform, then deploy and observe them from a dashboard.
CrewAI doesn’t prepare AI fashions itself. Slightly, the corporate faucets fashions from distributors resembling OpenAI and Anthropic to drive automations. Firms can construct workflows on prime of the apps they already use to automate issues like enriching advertising and marketing databases, analyzing buyer suggestions, and forecasting traits.
Moura pitches CrewAI as a substitute for robotic course of automation, or RPA. RPA drives workflow automation. However it’s a way more inflexible kind based mostly on “if-then” preset guidelines.
“Now we have made it straightforward for groups to construct teams of AI ‘brokers’ to carry out duties utilizing any mannequin, combine with greater than a thousand completely different functions, and to take action in a method that protects their knowledge privateness,” Moura mentioned. “We encourage our clients to attempt a number of fashions and choose the fashions that present one of the best outcomes for particular enterprise use circumstances.”
RPA is certainly brittle — and error-prone. A 2022 survey from Robocorp, an RPA vendor, discovered that of the organizations that mentioned they’d adopted RPA, 69% skilled damaged workflows a minimum of as soon as weekly. Complete companies have been made out of serving to enterprises handle their RPA installations and forestall them from breaking.
In fact, AI can break, too — or quite, hallucinate and endure from the consequences of bias. Nonetheless, Moura argues that it’s a much more resilient tech than RPA.
Buyers appear to agree. CrewAI has raised $18 million throughout seed and Collection A rounds from backers together with Boldstart Ventures, Craft Ventures, Earl Gray Capital, and Perception Companions. Coursera co-founder and AI enterpreneur Andrew Ng has additionally invested, as has Dharmesh Shah, the co-founder and CTO of HubSpot.
CrewAI has competitors in spades. Orby, Bardeen (which additionally has funding from HubSpot), Tektonic, 11x.ai, Twin Labs, and Emergence are all growing comparable AI-powered, business-focused workflow automation merchandise. Conventional RPA distributors like Automation Wherever and UiPath, in the meantime, are working to include extra AI tech into their instruments in an effort to remain related.
To its credit score, CrewAI, which is at the moment valued at round $100 million, has managed to draw a sizeable variety of clients — 150 — in its first 12 months. (CrewAI launched in January.) And it’s angling to land extra with Enterprise Cloud, a brand new managed subscription plan.
Constructed on prime of open supply parts CrewAI has launched over the previous 12 months, Enterprise Cloud gives extra entry controls and analytics to assist safe and audit automations. Subscribers additionally get “VIP” help and templates for workflows.
“We’re seeing 100,000 teams of multi-AI executions per day throughout a whole lot of various use circumstances,” Moura mentioned. “Given our present pipeline, we may very well be cash-flow-positive by subsequent summer time.”
CrewAI, which is predicated in San Francisco and Brazil, plans to make use of the money it has raised to date to develop its 16-person workforce and develop its core automation merchandise.
