How real-world companies are reworking with AI – with 50 new tales

Up to date February 5, 2025: The put up accommodates 50 new buyer tales, which seem at the start of every part of buyer lists. The put up shall be up to date recurrently with new tales.

One of many highlights of my profession has at all times been connecting with prospects and companions throughout industries to find out how they’re utilizing expertise to drive their companies ahead. Previously 30 years, we’ve seen 4 main platform shifts, from shopper server to web and the online to cell and cloud to now — the subsequent main platform shift to AI.  

As in the present day’s platform shift to AI continues to achieve momentum, Microsoft is working to know simply how organizations can drive lasting enterprise worth. We just lately commissioned a examine with IDC, The Enterprise Alternative of AI, to uncover new insights round enterprise worth and assist information organizations on their journey of AI transformation. The examine discovered that for each $1 organizations put money into generative AI, they’re realizing a mean of $3.70 in return — and uncovered insights concerning the future potential of AI to reshape enterprise processes and drive change throughout industries.

Take a look at the highest 5 AI tendencies to look at from IDC and Microsoft

At the moment, greater than 85% of the Fortune 500 are utilizing Microsoft AI options to form their future. In working with organizations giant and small, throughout each trade and geography, we’ve seen that almost all transformation initiatives are designed to attain considered one of 4 enterprise outcomes:  

1. Enriching worker experiences: Utilizing AI to streamline or automate repetitive, mundane duties can permit your staff to dive into extra advanced, artistic and finally extra precious work.
2. Reinventing buyer engagement: AI can create extra personalised, tailor-made buyer experiences, delighting your goal audiences whereas lightening the load for workers.
3. Reshaping enterprise processes: Just about any enterprise course of could be reimagined with AI, from advertising and marketing to produce chain operations to finance, and AI is even permitting organizations to transcend course of optimization and uncover thrilling new development alternatives.
4. Bending the curve on innovation: AI is revolutionizing innovation by rushing up artistic processes and product growth, decreasing the time to market and permitting corporations to distinguish in an typically crowded area.

On this weblog, we’ve collected greater than 300 of our favourite real-life examples of how organizations are embracing Microsoft’s confirmed AI capabilities to drive impression and form in the present day’s platform shift to AI. At the moment, we’ve added new tales of consumers utilizing our AI capabilities at the start of every part. We’ll recurrently replace this story with extra. We hope you discover an instance or two that may encourage your individual transformation journey.

Enriching worker experiences

Generative AI is really reworking worker productiveness and wellbeing. Our prospects inform us that by automating repetitive, mundane duties, staff are freed as much as dive into extra advanced and inventive work. This shift not solely makes the work surroundings extra stimulating but additionally boosts job satisfaction. It sparks innovation, supplies actionable insights for higher decision-making and helps personalised coaching and growth alternatives, all contributing to a greater work-life steadiness. Clients around the globe have reported vital enhancements in worker productiveness with these AI options:

New Tales:

1. Acentra Well being created MedScribe utilizing Azure OpenAI Service. The answer has saved 11,000 nursing hours and almost $800,000. It additionally helped every nurse course of 20 to 30 letters every day, whereas attaining a 99% approval price for MedScribe-generated letters.
2. Brisbane Catholic Training supplies Microsoft 365 Copilot to 12,500 educators, and makes use of Microsoft Copilot Studio to create a generative AI software to assist educators combine Catholic traditions and values into the classroom.
3. Crediclub saves 96% per 30 days in auditing bills and analyzes 150 conferences per hour with Azure AI, liberating up time for 800 gross sales advisors and 150 department managers to work together immediately with prospects.
4. eClinicalWorks developed a software utilizing Azure AI providers and Azure AI Doc Intelligence to assist healthcare employees scan, kind and match hundreds of faxes annually to match the faxed information with present affected person recordsdata.
5. Training Authority of Northern Eire (EANI) launched Microsoft 365 Copilot to cut back admin work, permitting academics to deal with college students. The Microsoft partnership ensures safe and moral AI use, whereas trainer coaching focuses on immediate writing and efficient software adoption.
6. Ma’aden makes use of Microsoft 365 Copilot to reinforce productiveness, saving as much as 2,200 hours month-to-month. Duties like drafting emails, creating paperwork and information evaluation have develop into extra environment friendly, serving to Ma’aden obtain its development targets.
7. Advertising org mci group makes use of Microsoft 365 Copilot to reinforce the usage of AI and different technological advances to spice up worker effectivity.
8. Michelin deployed Microsoft 365 Copilot and a generative AI in-house chatbot based mostly on Azure OpenAI Service known as “Aurora” designed to assist staff optimize work and staff efficiency, boosting productiveness tenfold.
9. Raiffeisen Financial institution Worldwide constructed its personal ChatGPT utilizing Azure OpenAI Service to automate repetitive duties like documenting intelligence and extra quickly summarize authorized, regulation and banking paperwork.
10. Sanabil Investments deployed Microsoft 365 Copilot to assist staff scale back the time spent on handbook on a regular basis duties that diverted focus from extra strategic and precious work. Inside two months, roughly 70% of staff recurrently used Copilot.
11. Sensei rolled out Microsoft 365 to cut back the variety of inside apps and higher join methods for simpler collaboration, and is utilizing Microsoft 365 Copilot to extend effectivity.
12. Sikshana Basis is working with Microsoft Analysis India to introduce an AI copilot for academics that shortens preparation time for classes from an hour or extra to simply minutes.
13. The College of Hong Kong adopted Microsoft 365 Copilot to reinforce productiveness by automating administrative duties and offering clever help, permitting college to focus extra on educating.

1. Accenture and Avanade launched a Copilot enterprise transformation apply, supported by Microsoft, and co-invested in new capabilities, options and coaching to assist organizations securely and responsibly reinvent their enterprise capabilities with generative and agentic AI and Copilot applied sciences.
2. Entry Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into every day instruments and, in consequence, writing code now takes two hours as a substitute of eight, chatbots launch in 10 days as a substitute of three months and displays are ready in 45 minutes as a substitute of six hours.
3. Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity and creativity.
4. Amadeus empowers its groups to focus their time and expertise on value-added duties with Microsoft 365 Copilot, by summarizing e-mail threads, chat or transcripts and summing up data from various sources.
5. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
6. Asahi Europe & Worldwide (AEI) has adopted Microsoft 365 Copilot, saving staff doubtlessly 15% of time beforehand spent on administrative duties.
7. AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers staff to leverage the facility of generative AI whereas focusing on the very best stage of knowledge security and accountable use of the software.
8. Axon Enterprise developed a brand new AI software with Azure OpenAI Service known as Draft One, leading to an 82% lower in time spent on reviews, which freed up officers to interact extra with their neighborhood.
9. Aztec Group enhanced productiveness and shopper expertise by trialing Microsoft 365 Copilot with 300 workers, uncovering “limitless” use instances and plans for a wider rollout.
10. Bader Sultan & Bros. Co. W.L.L. carried out Microsoft 365 Copilot to reinforce worker productiveness and velocity up buyer response instances.
11. Bancolombia is utilizing GitHub Copilot to empower its technical staff, attaining a 30% enhance in code era, boosting automated software adjustments to a mean of 18,000 per 12 months, with a price of 42 productive every day deployments.
12. Financial institution of Queensland Group is utilizing Microsoft 365 Copilot, with 70% of customers saving two-and-a-half to 5 hours per week.
13. BaptistCare Neighborhood Providers is utilizing Microsoft 365 Copilot to avoid wasting staff time as they navigate workforce scarcity challenges permitting them to focus extra on the folks they take care of.
14. Barnsley Council was acknowledged as “Double Council of the 12 months in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and decreased administrative duties, resulting in improved job satisfaction and elevated creativity.
15. BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all staff, capabilities and places, serving to enhance the Copilot expertise, together with codeveloping new options and capabilities.
16. British Coronary heart Basis is testing Microsoft 365 Copilot and in its preliminary take a look at, customers estimate that Microsoft 365 Copilot might save them as much as half-hour per day.
17. Buckinghamshire Council deployed Microsoft 365 Copilot with workers reporting productiveness enhancements, high quality enhancements and time financial savings that are enabling the totally different groups to do extra with much less.
18. Campari Group adopted Microsoft 365 Copilot to assist staff combine it into their workflow, leading to time financial savings of about two hours every week from the help of routine actions akin to e-mail administration, assembly preparation, content material creation and ability acquisition.
19. Canadian Tire Company moved its information from on-premises methods to Microsoft Azure and constructed digital assistants utilizing Azure OpenAI Service, and now greater than 3,000 company staff save 30 to 60 minutes a day utilizing its ChatCTC digital assistant.
20. Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment and retention.
21. Cathay leverages Microsoft 365 Copilot to streamline conferences and handle data extra successfully, decreasing time-consuming duties and fostering creativity.
22. CDW used Microsoft 365 Copilot to enhance work high quality for 88% of customers, enabling 77% to finish duties sooner, and growing productiveness for 85% of customers.
23. Chi Mei Medical Heart is lightening workloads for medical doctors, nurses and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
24. Clifford Likelihood adopted Microsoft 365 Copilot to streamline duties, automate processes and improve collaboration. Legal professionals use it to draft and handle emails and guarantee compliance, permitting them to deal with advanced authorized work and enhance productiveness.
25. DLA Piper selected Microsoft 365 Copilot to spice up productiveness for operational and administrative groups, saving as much as 36 hours weekly on content material era and information evaluation.
26. Eaton adopted Microsoft 365 Copilot to automate the creation of 1,000 normal working procedures to streamline customer support operations and enhance information entry throughout groups, reducing creation time from one hour to 10 minutes.
27. E.ON is targeted on Germany’s vitality transition, leveraging Microsoft 365 Copilot to handle the advanced grid in real-time, growing productiveness and effectivity for its workforce.
28. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork and compile reviews, enabling staff to focus on extra strategic and fulfilling actions as a substitute of spending six hours in conferences.
29. EPAM is deploying Microsoft 365 Copilot to consolidate data and generate content material and paperwork.
30. Farm Credit score Canada carried out Microsoft 365 Copilot which resulted in time financial savings on routine duties for 78% of customers, with 30% saving 30 to 60 minutes per week and 35% saving over an hour per week, permitting staff to deal with extra value-added duties.
31. Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalize buyer interactions, with staff citing a 20%-50% time financial savings.
32. 4 Company Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for artistic work and help administrative-heavy processes, information evaluation and report era, permitting workers to deal with outreach and fewer time doing paperwork.
33. Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra folks, together with these with developmental, mental and bodily disabilities, work in unfilled e-commerce positions.
34. Harvey makes use of Azure OpenAI to simplify routine duties throughout a whole bunch of legislation corporations and authorized groups, with one company lawyer saying he saved 10 hours of labor per week.
35. Honeywell staff are saving 92 minutes per week — that’s 74 hours a 12 months! Disclaimer: Statistics are from an inside Honeywell survey of 5,000 staff the place 611 staff responded.
36. Perception staff utilizing Copilot are seeing 4 hours of productiveness gained per week from information summarization and content material creation.
37. Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimizing displays and bettering communications.
38. Kantar is harnessing the facility of Microsoft 365 Copilot by decreasing expensive, time-consuming IT processes and boosting productiveness for workers.
39. KMS Lighthouse enhanced its data administration platform with Microsoft Groups and Dynamics 365 integration, enabling customers to leverage KMS Lighthouse with out having to change purposes. And with Azure OpenAI Service, corporations can create related content material extra shortly inside the KMS Lighthouse software.
40. KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of shopper supply paperwork to establish full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
41. LGT is launching Microsoft Copilot LGT to enhance effectivity, exhibiting customers save a mean of an hour every week even within the pilot part.
42. Localiza&Co, a pacesetter within the mobility trade in Latin America, carried out Microsoft 365 Copilot to automate processes and enhance effectivity, and decreased 8.3 working hours per worker per 30 days.
43. Lotte Motels & Resorts has been creating a brand new work tradition that permits staff to work extra effectively and deal with the character of the work by adopting Microsoft Energy Platform for automation.
44. MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours per 30 days, liberating up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced vitality transition by decreasing their carbon footprint.
45. McDonald’s China selected Microsoft Azure AI, GitHub Copilot and Azure AI Search to rework its operations, leading to a major enhance in AI adoption, consumption and retention from 2,000 to 30,000 worker transactions month-to-month.
46. McKnight Basis adopted Microsoft 365 Copilot for all workers, saving time, growing productiveness and liberating area to deal with strategic priorities.
47. Medigold Well being makes use of Azure OpenAI Service to considerably scale back the time that clinicians spend writing reviews throughout their session and administrative time.
48. Morula Well being is utilizing Microsoft 365 Copilot to reinforce productiveness, streamline medical writing duties and guarantee information safety, finally bettering effectivity and shopper satisfaction.
49. Motor Oil Group is attaining exceptional effectivity positive aspects by integrating Microsoft 365 Copilot into its workflows, with workers spending minutes on duties that used to take weeks.
50. Nagel-Group makes use of Azure OpenAI Service to assist staff shortly entry data which saves time, creates effectivity and transparency and results in higher-quality solutions general.
51. Nationwide Australia Financial institution is leveraging Microsoft 365 Copilot for every day productiveness and information evaluation and insights and Microsoft Copilot for Safety to shortly analyze thousands and thousands of safety occasion logs and permit engineers to deal with extra necessary areas.
52. NFL Gamers Affiliation built-in Azure AI Providers and Azure App Service into their video assessment course of, decreasing assessment time by as much as 73%, considerably growing effectivity and enhancing participant security by constant rule enforcement.
53. O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionizing how data is shared and making automation part of every day work.
54. Onepoint developed a safe conversational agent based mostly on Azure OpenAI which delivers productiveness positive aspects of between 10% and 15% throughout all enterprise strains.
55. Orange Group has over 40 use instances with Azure OpenAI Service and GitHub Copilot throughout enterprise capabilities to help staff of their day-to-day duties, enabling them to focus on greater value-added actions.
56. Oxford College Hospitals NHS Basis Belief carried out Microsoft 365 Copilot to enhance workers report productiveness by saving one to 2 hours every week, or easy formatting duties all the way down to a matter of seconds, enabling extra assets to ship frontline providers.
57. PA Consulting remodeled its gross sales operations with Microsoft 365 Copilot, so its folks can make investments extra time on the actions which have the largest impression for shoppers and maximize the strategic worth they supply.
58. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, decreasing handbook duties and summarizing reviews for its 110,000 staff.
59. Petrochemical Industries Firm automates work processes to avoid wasting time with Microsoft 365 Copilot from weeks to days, hours to seconds.
60. PIMCO constructed ChatGWM with Azure AI Studio, a complete platform that gives the flexibility to ask questions, obtain responses and confirm solutions multi functional place, so groups can spend extra time participating shoppers and having deeper conversations.
61. PKSHA Expertise is optimizing their time on essential work by growing effectivity in assembly preparations, information analytics and ideation with the assistance of Microsoft 365 Copilot.
62. Windfall has collaborated with Nuance and Microsoft to speed up growth and adoption of generative AI-powered purposes, serving to enhance care high quality and entry, and scale back doctor’s administrative workloads.
63. RTI Worldwide adopted Microsoft 365 Copilot to achieve productiveness wherever potential, permitting workers to deal with their areas of experience, delivering even higher science-backed options for shoppers.
64. SACE, an Italian finance and insurance coverage agency, is utilizing Microsoft 365 Copilot and Viva to spice up productiveness and unlock worker potential whereas enhancing general well-being — and productiveness enchancment information from the primary 9 months of implementation reveals a 23% enhance.
65. Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving at the least one minute off every transaction, permitting sellers and account managers to focus their experience on responding to prospects’ wants with evaluation, creativity and adaptableness.
66. Sasfin Financial institution constructed an answer on Microsoft Azure that centralized 20,000 paperwork to investigate contract clauses and supply real-time snapshots, transferring guesswork into data-driven decision-making.
67. Scottish Water carried out Microsoft 365 Copilot decreasing mundane duties to a minimal, and thus liberating up time for workers to work on the extra significant duties.
68. Shriners Kids’s developed an AI platform permitting clinicians to simply and securely navigate affected person information in a singular location, enhancing affected person care, and bettering the effectivity of their healthcare providers.
69. Siemens is leveraging Azure OpenAI Service to enhance effectivity, reduce downtime and deal with labor shortages.
70. Softchoice staff are experiencing firsthand how Microsoft 365 Copilot can remodel every day workflows, realizing productiveness positive aspects of 97% discount in time spent summarizing technical conferences and as much as 70% much less time spent on content material creation.
71. Syensqo utilized Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inside information administration, decision-making and general effectivity.
72. Teladoc Well being makes use of Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine duties, boosting effectivity and growing productiveness.
73. Telstra developed two cutting-edge generative AI instruments based mostly on Microsoft Azure OpenAI Service: 90% of staff are utilizing the One Sentence Abstract software which resulted in 20% much less follow-up buyer contact and 84% of customer support brokers utilizing the Ask Telstra resolution.
74. Topsoe achieved 85% AI adoption amongst workplace staff in seven months, considerably enhancing productiveness and enterprise processes.
75. Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, leading to vital time financial savings and enhanced productiveness for each enterprise and kids’s providers groups, with additional rollouts deliberate.
76. Trace3 leveraged Microsoft 365 Copilot to streamline and improve processes throughout the enterprise and with shoppers, akin to decreasing the time it takes HR recruiting managers to answer candidates inside a few days as a substitute of a number of weeks.
77. Unilever is reinventing their advertising and marketing course of with Copilot, saving time on briefing duties, routinely pulling in related market information, content material and insights to speed up marketing campaign launches.
78. Uniper SE carried out Microsoft 365 Copilot to cut back time spent on handbook and repetitive duties, and assist employees deal with extra urgent work, akin to creating enhanced options to hurry up the vitality transition.
79. Unum Group constructed a customized AI software to look 1.3 terabytes of knowledge with 95% accuracy utilizing Azure OpenAI Service.
80. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
81. Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Providers to ship workforce analytics and actionable insights for greater than 50,000 prospects.
82. Digital Dental Care developed an AI software Sensible Scan that leverages Microsoft Azure to cut back paperwork for cell dental clinics in colleges by 75% and frees dentists to commit extra time to affected person care.
83. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60% enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to couple of minutes, elevated inclusivity and enhanced communication with college students and fogeys.

Reinventing buyer engagement

We’ve seen nice examples of how generative AI can automate content material creation, making certain there’s recent and fascinating supplies able to go. It personalizes buyer experiences by crunching the numbers, boosting conversion charges. It makes operations smoother, serving to groups launch campaigns sooner. Plus, it drives innovation, crafting experiences that delight prospects whereas lightening the load for employees. Embracing generative AI is essential for organizations desirous to reinvent buyer engagements, keep forward of the sport and drive each innovation and effectivity.

New Tales:

1. Aditya Birla Capital constructed the SimpliFi chatbot on Microsoft Azure to simplify monetary providers data and gives by clever search and proactive nudging with minimal latency and excessive scalability.
2. AIA is utilizing Copilot in Dynamics 365 Buyer Service to permit customer support representatives to deal with extra instances in much less time by automating time-consuming duties like drafting buyer emails and summarizing prolonged chats and case histories.
3. Aydem Vitality and Microsoft companion Softtech used Azure OpenAI Service to create an AI assistant for WhatsApp, offering prospects with real-time updates and dealing with meter readings, invoice checks and claims.
4. The Metropolis of Buenos Aires developed Boti with ChatGPT utilizing Azure OpenAI Service to handle a number of service channels and personalize key providers for residents and vacationers. The chatbot centralizes information, permits pure language interactions and scales to deal with excessive calls for, managing 2 million queries per 30 days with out human intervention, assuaging the operational burden by 50%, bettering the citizen expertise and growing effectivity.
5. de Alliantie constructed a generative AI chatbot utilizing Azure OpenAI to digest data of their on-line data base so workers can get correct solutions in seconds. One other Azure AI-based resolution transcribes and summarizes calls, then categorizes them by theme.
6. Haceb created a digital technical help assistant with generative AI, serving to on-the-ground technicians troubleshoot, diagnose and resolve product points sooner and extra effectively.
7. Lloyds Banking Group developed the Department Translation App utilizing Microsoft Energy Apps and Azure AI providers with a aim to enhance communication with non-English talking prospects and the innovation enhanced service supply, receiving optimistic suggestions from staff and prospects alike.
8. Staffbase supplies its shoppers with Staffbase Companion, which helps it improve inside communication with fast content material era, summarization, translation and future capabilities — and stay assured in information safety.
9. Tekion constructed Automative Retail Cloud, a unified, cloud-native platform that makes use of generative AI to investigate communications, extract insights and supply customer-specific suggestions for gross sales brokers.
10. Welcome Account created a banking software with a conversational agent based mostly on Azure OpenAI Service, in an effort to assist folks handle their funds and administrative procedures. This multilingual agent already assists at least a thousand refugees each day.
11. UBS is utilizing Azure AI options, together with Azure AI Search and Azure OpenAI Service, to energy “Sensible Assistants” that streamline content material entry and supply real-time data to Shopper Advisors, boosting effectivity and shopper engagement.
12. Virbe permits companies to work together with prospects by AI-powered avatars, and with Azure AI providers like Azure OpenAI Service and Azure AI Search, Virbe enhanced its AI avatars and simplified engagement with enterprise prospects — and prospects are seeing as much as a 10x enhance in leads.

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84. Absa has adopted Microsoft Copilot to streamline numerous enterprise processes, saving a number of hours on administrative duties every day.
85. Adobe leverages Microsoft Azure to streamline the shopper expertise, harnessing the facility of the linked cloud providers and making a synergy that drives AI transformation throughout industries.
86. Acentra Well being developed Medscribe, an internet software that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare providers inside 24 hours, decreasing the time spent on every attraction letter by 50%.
87. Air India leveraged Azure OpenAI Service to develop a digital assistant that has dealt with almost 4 million buyer queries with full automation, considerably enhancing buyer expertise and avoiding thousands and thousands of {dollars} in buyer help prices.
88. Alaska Airways is utilizing Microsoft Azure, Microsoft Defender, and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup and began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and phone facilities.
89. Ally Monetary is utilizing Azure OpenAI Service to cut back handbook duties for its customer support associates, liberating up time for them to interact with prospects.
90. BMW Group optimizes the shopper expertise connecting 13 million lively customers to their automobiles with the MyBMW app on Azure, which helps 450 million every day requests and three.2TB information processing.
91. Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion price and income.
92. Bradesco Financial institution built-in Microsoft Azure to its digital assistant, BIA, leading to decreased response time from days to hours, bettering operational effectivity and shopper satisfaction.
93. Capgemini Mexico built-in GitHub Copilot to help scalable AI implementations which has led to improved buyer experiences and elevated effectivity.
94. Capitec Financial institution makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product data extra effectively, saving vital time for workers every week.
95. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to reinforce developer effectivity, optimize product sheet categorization and enhance buyer satisfaction.
96. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI software utilized by gross sales brokers to supply on the spot entry to complete product and buyer resolution data, considerably decreasing search time by 80%.
97. Chanel elevated their shopper expertise and improved worker effectivity by leveraging Microsoft Cloth and Azure OpenAI Service for real-time translations and high quality monitoring.
98. Metropolis of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits, and CoBy, a 24/7 buyer help assistant utilizing Microsoft Copilot Studio.
99. Metropolis of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service providing vacationers correct, real-time data and personalised responses in 95-plus languages.
100. Cognizant is making efficiency administration more practical and significant with Microsoft Azure Machine Studying to assist shoppers throughout industries envision, construct, and run modern digital enterprises.
101. Coles Group has leveraged Microsoft Azure to reinforce its digital presence and enhance buyer engagement, rolling out new purposes to its shops six instances sooner with out disrupting workloads.
102. Industrial Financial institution of Dubai used Microsoft Azure to improve its software infrastructure, bettering transaction safety and velocity so particular person prospects can now open an account and begin banking in about two minutes.
103. Cradle Fund, devoted to nurturing startups in Malaysia, launched an AI-driven chatbot to spice up person interplay and enhance public engagement. Consumer engagement quadrupled whereas decision time was decreased from two days to some clicks. Cradle additionally decreased customer support prices by 35%, elevated worldwide interactions by 40% and elevated every day common visits 10-fold.
104. Doctolib, a number one eHealth firm in France, leverages Microsoft expertise to develop an AI-powered medical assistant, integrating each Azure OpenAI Service and Mistral Massive on Azure.
105. Docusign used Azure AI to develop its Clever Settlement Administration (IAM) platform, which helps thousands and thousands of workflows, decreasing contract processing instances and enhancing buyer satisfaction with superior AI-powered analytics.
106. Dubai Electrical energy and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, decreasing activity completion time from days to hours and attaining a 98% buyer happiness price.
107. Elcome makes use of Microsoft 365 Copilot to enhance the shopper expertise, decreasing response instances from 24 hours to eight hours.
108. elunic developed shopfloor.GPT based mostly on Azure OpenAI resulting in elevated productiveness for patrons saving quarter-hour per request.
109. Estée Lauder Corporations is leveraging Azure OpenAI Service to create nearer client connections and enhance velocity to market with native relevancy.
110. First Nationwide Financial institution (FNB) is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to reinforce buyer interactions, streamline communications and reinforce its dedication to innovation and customer support.
111. Flora Meals Group migrated to Microsoft Cloth to supply extra detailed and well timed insights to its prospects, enhancing service supply and buyer satisfaction.
112. Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable data, and boasts an 80% success price.
113. Holland America Line developed a digital agent utilizing Microsoft Copilot Studio that acts as a digital concierge on their web site to help new and current prospects and journey advisors, which has achieved a powerful decision price and is presently dealing with hundreds of conversations per week.
114. Worldwide College of Utilized Sciences (IU) adopted Azure OpenAI Service to revolutionize studying with a personalised examine assistant that may work together with every scholar similar to a human would.
115. Investec is utilizing Microsoft 365 Copilot for Gross sales to reinforce the financial institution’s shopper relationships, estimating saving roughly 200 hours yearly finally boosting gross sales productiveness and delivering personalised, seamless buyer expertise.
116. Jato Dynamics used Azure OpenAI Service to automate content material era, serving to dealerships save roughly 32 hours every month.
117. Kenya Crimson Cross labored with Pathways Applied sciences to develop a psychological well being chatbot in Azure AI.
118. LALIGA is delivering a seamless fan expertise and AI insights with Azure Arc, utilizing AI in Azure for optimizing match scheduling and different key operations.
119. Legrand used Azure OpenAI Service to cut back the time to generate product information by 60% and enhance buyer help interactions with quick, correct data.
120. Linum is utilizing Microsoft Azure to coach their text-to-video fashions sooner and extra effectively with out shedding efficiency or losing assets.
121. Lumen Applied sciences is redefining buyer success and gross sales processes by the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales and customer support within the world communications sector.
122. Mars Science & Diagnostics used the Azure AI catalog to construct generative AI apps to reinforce accuracy and extract information insights shortly, serving to pets with essential, undiagnosed situations obtain the care they require sooner.
123. McKinsey & Firm is creating an agent to cut back shopper onboarding course of by decreasing lead time by 90% and administrative work by 30%.
124. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to reinforce customer support and software program growth, leading to a 25% enhance in buyer satisfaction scores and 40% extra site visitors on customer support queries.
125. Milpark Training built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of scholar help, reducing the typical decision time by 50% and escalation time by greater than 30%.
126. Nationwide Basketball Affiliation is utilizing Azure OpenAI Service to hurry up the time to market, serving to followers join with the league with personalised, localized insights to reinforce the fan expertise.
127. NC Fusion selected a complete Microsoft resolution to make advertising and marketing engagement actions simpler and precisely goal the most effective viewers segments.
128. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI which summarizes consultations, helps triage and supplies real-time translations.
129. Orbital Witness embraced the usage of giant language fashions (LLMs) in Azure OpenAI to construct its modern AI Agent software, Orbital Copilot, which may save authorized groups 70 % of the time it takes to conduct property diligence work.
130. Pacific Gasoline & Electrical constructed a chatbot utilizing Microsoft Copilot Studio that saves $1.1 million yearly on helpdesk help.
131. Parloa took a “voice-first” method and created an enterprise-grade AI Agent Administration platform to automate buyer interactions throughout telephone, chat and messaging apps.
132. Pockyt is utilizing GitHub Copilot and anticipates a 500% enhance in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program growth life cycle.
133. South Australia Division for Training launched an AI-powered academic chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the school rooms.
134. Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a exceptional 30x enhance in income and a 100x enlargement of their buyer base.
135. Syndigo is utilizing Azure to speed up digital commerce for its prospects by greater than 40% and develop its buyer base.
136. Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19% to 45%, and name quantity dropped from 8,000 calls to 1,000 calls a day.
137. Torrens College selected to make use of Azure OpenAI to uplift its on-line studying expertise, saving 20,000 hours and $2.4 million in time and assets.
138. Trusting Social built-in Microsoft Azure providers to launch AI-driven brokers which can be altering how banks operate and reworking their buyer’s banking expertise.
139. College of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps scholar studying and helps college students with advanced coursework.
140. College of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow college to construct customized chatbots for enhancing scholar onboarding, suggestions, profession simulation and extra.
141. Van Lanschot Kempen is utilizing Microsoft 365 Copilot to cut back the time wanted for every day duties, liberating up time to put money into that essential private connection.
142. Virgin Cash constructed an award-winning digital assistant utilizing Copilot Studio to assist construct prospects’ confidence of their digital services and products.
143. VOCALLS automates over 50 million interactions per 12 months, leading to a 78% discount in common dealing with time other than a 120% enhance in answered calls.
144. Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot and AI Search, to attain a 70% decision price for buyer inquiries by digital channels and scale back name instances by at the least one minute.
145. Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive searching expertise for patrons designed to serve up a curated record of the personalised objects a client is on the lookout for.
146. Weights & Biases created a platform which runs on Microsoft Azure that permits builders to maintain information, log successes and failures and automate handbook duties.
147. World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
148. Xavier School is modernizing its scholar data methods on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven choice making.
149. Zavarovalnica Triglav carried out Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and sensible rerouting of buyer enquiries.
150. Zurich Insurance coverage Group used Azure OpenAI Service to develop superior AI purposes that led to extra correct and environment friendly threat evaluation evaluations, accelerating the underwriting course of, decreasing turnaround instances and growing buyer satisfaction.

Reshaping enterprise course of

Reworking operations is one other approach generative AI is encouraging innovation and bettering effectivity throughout numerous enterprise capabilities. In advertising and marketing, it may well create personalised content material to actually have interaction totally different audiences. For provide chain administration, it may well predict market tendencies so corporations can optimize their stock ranges. Human assets departments can velocity up the hiring course of, whereas monetary providers can use it for fraud detection and threat assessments. With generative AI, corporations aren’t simply refining their present processes, they’re additionally discovering thrilling new development alternatives.

New Tales:

1. Financial institution of Queensland is modernizing its operations with Azure, Microsoft 365 and Microsoft 365 Copilot, utilizing AI to optimize enterprise processes akin to creating advertising and marketing content material, constructing reviews and plans and drafting HR content material.
2. Document360 created an AI-powered data base and repair platform for corporations to create, handle and publish on-line documentation, together with product manuals, SOPs and wikis.
3. Eduvos is simplifying the coed enrollment expertise with Microsoft Azure and Dynamics 365, decreasing the time from 90 days to almost instantaneous and related prices by 90%.
4. Emirates International Aluminum (EGA) makes use of Azure Native to help its digital manufacturing platform, together with help for safety-critical purposes that use AI. By way of its hybrid Azure surroundings, EGA has achieved 10 to 13 instances sooner AI response time and 86% value financial savings for AI picture and video use instances.
5. Hellenic Cadastre constructed a system that reads and categorizes property contracts, applies authorized guidelines and supplies assessments for approval utilizing Azure OpenAI Service. At the moment, property transaction assessments take lower than 10 minutes as a substitute of hours, decreasing prices from 15 euros to 0.11 euros per evaluation. The system additionally enhanced property homeowners’ authorized safety and boosted the Greek economic system by enabling transactions to be accomplished sooner.
6. Startup legal-i is utilizing AI to investigate unstructured information and assist costly insurance coverage specialists make higher choices sooner — rushing up healthcare and insurance coverage processes and bettering the accuracy of outcomes.
7. Publishing firm SHUEISHA Inc. is utilizing Microsoft Safety Copilot to allow sooner incident response, boosting the arrogance and effectiveness of cybersecurity personnel.
8. thyssencrupp is utilizing the Siemens Industrial Copilot, constructed on Azure OpenAI Service, to deal with a talented labor hole whereas revolutionizing the way it applications and operates equipment.
9. U.S. AutoForce carried out Dynamics 365 Provide Chain Administration to centralize warehouse information, join processes and enhance operational effectivity whereas utilizing Microsoft Copilot for Finance to automate month-to-month reconciliations.

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151. ABB Group built-in Azure OpenAI Service into their Genix Copilot platform enabling prospects to attain as much as 30% financial savings in operations and upkeep, 20% enchancment in vitality and emission optimization and an 80% discount in service calls.
152. Accelleron used Microsoft Energy Platform to help quite a few enterprise purposes and simplify processes for service brokers and staff, ensuing within the onboard of recent brokers in half-hour, in comparison with two days for different options.
153. Accenture developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to reinforce their infrastructure and combine monetary information.
154. Atomicwork leverages Azure OpenAI to convey collectively three energy capabilities: a conversational assistant, a contemporary service administration system and a workflow automation platform.
155. Blink Ops absolutely embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT activity by prompts.
156. Chalhoub Group is utilizing Microsoft Cloth to modernize its information analytics and streamline its information sources into one platform, growing agility, enhancing analytics and accelerating processes.
157. Cineplex is creating modern automation options for finance, visitor providers and different departments, saving the corporate over 30,000 hours a 12 months in handbook processing time.
158. ClearBank moved its providers to Microsoft Azure to achieve scalability and effectivity, pushing out 183% extra month-to-month system releases, gaining each scalability and effectivity.
159. Danske Statsbaner will increase productiveness as much as 30% with assist from Microsoft AI options.
160. Dentsu carried out Microsoft Azure AI Foundry and Azure OpenAI Service to construct a predictive analytics copilot that helps media insights, reducing evaluation time by 80% and general time to perception by 90%, decreasing evaluation prices.
161. Dow carried out Microsoft 365 Copilot to empower groups with AI-driven insights and streamline important workflows by automating duties throughout departments, saving thousands and thousands of {dollars} on transport operations within the first 12 months.
162. Eastman carried out Microsoft Copilot for Safety realizing the advantages of accelerated upskilling, step-by-step steerage for response and sooner menace remediation.
163. Quick Store migrated to Microsoft Azure making a self-service tradition of entry to information, eliminating delays, decreasing prices and growing management satisfaction with information whereas offering extra agility in reporting.
164. Florida Crystals adopted a value-added resolution throughout Microsoft merchandise together with Microsoft 365 Copilot to cut back telecom bills and automate industrial course of controls.
165. GHD is reinventing the RFP course of in development and engineering with Microsoft 365 Copilot.
166. GovDash is a SaaS platform that leverages synthetic intelligence to streamline all the enterprise growth life cycle for presidency contracting corporations utilizing Azure OpenAI.
167. Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernize its manufacturing processes, optimizing manufacturing and decreasing downtime, driving vital value financial savings, and empowering world innovation.
168. Perception Canada carried out Microsoft 365 Copilot to streamline enterprise operations, with 93% of customers realizing productiveness positive aspects in capabilities together with gross sales, finance and human assets.
169. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to sooner menace detection, elevated productiveness and decreased storage prices.
170. Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernize its provide chain, resulting in enhanced visibility, improved planning and streamlined inter-department operations.
171. Lenovo leveraged Dynamics 365 Buyer Service to quickly handle buyer inquiries by streamlining repetitive duties, boosted agent productiveness by 15%, decreased dealing with time by 20% and reached record-high buyer satisfaction.
172. Lionbridge Applied sciences, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply instances and enhance high quality, decreasing challenge turnaround instances by as much as 30%.
173. LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in menace intelligence and superior menace evaluation.
174. Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to attain excessive effectivity, safety and scalability in its operations, along with bettering its information intelligence, which not directly participated in a 20% enhance in gross sales 12 months on 12 months.
175. Nationwide Financial institution of Greece constructed an Azure-powered Doc AI resolution to rework its doc processing, bettering the financial institution’s accuracy to 90%.
176. Nest Financial institution has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated every day transactions from 60,000 to 80,000, showcasing the transformative impression of generative AI within the monetary sector.
177. Community Rail modernized their information analytics resolution with Microsoft Azure, serving to engineers perceive information 50% sooner than earlier than and enhance effectivity, passenger experiences and security — all whereas saving prices.
178. Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to cut back handbook processing time by 60% whereas additionally decreasing related prices by 50%.
179. Oncoclínicas carried out Microsoft Azure to rework its whole information ecosystem with an internet portal and cell software that performs all picture processing and storage.
180. Operation Smile used Azure OpenAI Service, Cloth and Energy Apps to eradicate handbook information entry, leading to decreased translation errors by about 90% and the time required for finishing reviews from 4 to 5 hours to simply 15 to twenty minutes.
181. Pacifico Seguros has adopted Microsoft Copilot for Safety to optimize its safety operations and anticipate and neutralize threats extra effectively and successfully.
182. Parexel adopted Azure Databricks and Microsoft Energy BI, attaining an 85% discount in information engineering tooling prices, a 30% enhance in workers effectivity and a 70% discount in time to marketplace for information product supply.
183. Paysafe used Microsoft 365 Copilot to streamline conferences, data administration and doc creation, addressing language limitations, eliminating time-consuming duties and boosting creativity alongside the way in which.
184. Planted is integrating Azure OpenAI to handle on a regular basis duties extra effectively and facilitate the seek for data for modern course of growth.
185. Presidio realized dramatic productiveness positive aspects saving 1,200 hours per 30 days on common for the staff utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
186. Qatar Charity used Copilot Studio to extend its name heart effectivity, decreasing common deal with time by 30%, elevated buyer satisfaction by 25%, and achieved a 40% discount in IT upkeep prices.
187. Saphyre makes use of Microsoft Azure and AI to supply an clever cloud-based resolution that automates and streamlines monetary buying and selling workflows round shopper and counterparty life cycle administration, decreasing handbook efforts by 75%.
188. StarKist Meals used Azure to successfully unite manufacturing and demand processes with finance, decreasing the planning cycle from 16 hours to lower than one.
189. Swiss Worldwide Air Traces migrated and modernized with Microsoft Azure, attaining as much as 30% value financial savings, a exceptional increase in platform stability together with enhanced safety visibility.
190. ZEISS Group makes use of Microsoft Cloth to create a safe and trusted information provide chain that may be shared effortlessly throughout a variety of enterprise items.
191. ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive lively customers on Energy Platform.

Bending the curve on innovation

Generative AI is revolutionizing innovation by rushing up artistic processes and product growth. It’s serving to corporations provide you with new concepts, design prototypes, and iterate shortly, reducing down the time it takes to get to market. Within the automotive trade, it’s designing extra environment friendly automobiles, whereas in prescription drugs, it’s crafting new drug molecules, slashing years off R&D instances. In training, it transforms how college students study and obtain their targets. Listed here are extra examples of how corporations are embracing generative AI to form the way forward for innovation.

New Tales:

1. Agricultural Improvement Belief (ADT) of Baramati is analyzing water, climate, nutrient, pH information and extra with AI to extend crop yields in India.
2. DrumBeat.AI is utilizing Microsoft AI providers to foretell, establish and deal with ear illnesses in communities which can be each rural and distant, serving to to stop listening to loss amongst Indigenous communities in Australia.
3. Dynamic Well being Programs created its VitruCare365® platform on the Microsoft Cloud for healthcare applied sciences to allow motivational care planning. Constructed on Microsoft Azure, FHIR (Quick Healthcare Interoperability Sources) and Dynamics 365, it supplies personalised apps powered by Azure OpenAI Service to every affected person and is deployed as an extension to the Microsoft 365 instruments clinicians use day by day.
4. Cities can use Esri’s ArcGIS geospatial platform to create environmental digital twins that simulate heavy rainfall and apply sizzling spot evaluation to focus on flooding. Including Azure AI to the geospatial digital twin will reveal insights in unattainable quantities of knowledge.
5. Digital employment company Gojob developed Aglae, a digital assistant based mostly on Azure OpenAI Service, to pre-qualify candidates inside quarter-hour, enabling recruiters to attain file employment placement charges.
6. Institut Curie and Microsoft companion Witivio developed Copilot for Researcher, an agent that may assist researchers with a number of the administrative duties of their jobs so that they have extra time to spend on precise new concepts within the combat in opposition to most cancers.
7. NASA created Earth Copilot to rework how folks work together with Earth’s information.
8. Parity helps ladies athletes use information and AI to assist enhance their well-being, efficiency and careers.
9. Petbarn created “PetAI” utilizing Azure OpenAI Service, Azure AI Search and Azure App Service to supply Australian pet homeowners extremely personalised recommendation and product suggestions.
10. Undertaking Guacamaya is utilizing every day satellite tv for pc photos and numerous AI fashions tailor-made to the Amazon ecosystem to assist stop its deforestation, permitting for faster motion to be taken in at-risk areas.
11. Properstar developed an answer to simplify the evaluation of unstructured actual property information and create a dynamic, AI-powered filtering system that gives extra nuanced search outcomes.
12. RadarFit is utilizing generative AI and a novel gamification technique to encourage wholesome habits in Brazil, with a complete well being and wellness program aimed toward serving to corporations scale back continual illness charges.
13. SEDUC is utilizing Microsoft 365 Copilot for administrative duties — akin to producing authorized paperwork and dealing with administrative inquiries — and has expanded to incorporate AI utilization with college students and academics, together with personalised studying to cater to particular person scholar wants and assist them recuperate from studying losses throughout the pandemic.
14. Indonesia’s Universitas Terbuka used Microsoft Azure OpenAI providers and Azure AI Foundry to construct an AI tutor that delivers correct, curriculum-aligned responses and streamlines scholar evaluation. The tutor presently helps 500 courses and a few 100,000 college students.
15. World Traveler is utilizing AI together with Microsoft Studying Progress and Microsoft Immersive Reader to assist academics attain its globally and educationally various college students with personalised studying experiences.
16. South Korean startup Wrtn Applied sciences brings ATI near folks, with a “superapp” that compiles an array of AI use instances and providers, however localized for Korean customers to combine AI into their on a regular basis lives.

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192. Air India has included Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely supplies essential information on flight punctuality and operational hurdles, but additionally empowers proactive, collaborative choice making.
193. Agnostic Intelligencedeployed Azure OpenAI Service to eradicate time-consuming duties, saving customers as much as 80% of their time, and enabling IT managers to deal with innovation and high quality assurance.
194. Albert Heijn is utilizing Azure OpenAI for every part from buyer personalization to demand forecast and meals waste tasks, making it simpler for its prospects to alter their life-style.
195. Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug growth and help developments of their enterprise processes.
196. APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that permits healthcare suppliers to seize retinal photos, growing the accuracy to establish Retinopathy of Prematurity (RoP) to 90%.
197. ASOS is utilizing Azure AI Studio to assist prospects uncover new seems with real procuring insights, personalised conversations, naturalism and even humor to enliven the procuring journey.
198. Auburn College is incorporating Microsoft Copilot to advertise AI literacy, accessibility and collaboration, with the purpose to develop academic and financial alternatives for its whole educational neighborhood with AI-centric instruments.
199. B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on easy methods to begin investing.
200. Basecamp Analysis goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
201. Bayer is utilizing Microsoft Copilot to contribute to feeding a rising world inhabitants and serving to folks lead more healthy, disease-free lives.
202. BMW AG carried out Azure AI to develop a cell information recorder copilot for sooner information administration serving to engineers scale back the lead time for insights from days to hours or generally minutes.
203. Brembo leveraged Azure OpenAI to develop ALCHEMIX, an answer to generate modern compounds for its brake pads, drastically decreasing the event time of recent compounds from days to mere minutes.
204. Canary Speech can now practice new vocal fashions in as little as two months and deal with thousands and thousands of transactions per 30 days with Microsoft Azure.
205. CapitaLand simplified inside processes growing effectivity to greater than 10,000 man-days saved per 12 months and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
206. Cassidy is utilizing Azure OpenAI Service to reinforce effectivity throughout numerous industries, supporting over 10,000 corporations.
207. Coca-Cola is implementing Azure OpenAI Service to develop modern generative AI use instances throughout numerous enterprise capabilities, together with testing how Microsoft 365 Copilot might assist enhance office productiveness.
208. Denso is creating “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by dialogue.
209. eFishery is utilizing Azure OpenAI for farmers to get the info and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
210. EY developed an software that routinely matches and clears incoming funds in SAP, leading to a rise from 30% to 80% in routinely cleared funds and 95% matched funds, with estimated annual time financial savings of 230,000 hours globally.
211. EY labored with Microsoft to make Azure AI Foundry extra inclusive for all, serving the 20% of the worldwide workforce figuring out as neurodivergent.
212. FIDO is utilizing Azure OpenAI Service to develop an AI software that makes use of sound to pinpoint leaky pipes, saving valuable consuming water.
213. Georgia Tech is utilizing Azure OpenAI Service to reinforce the electrical automobile (EV) charging infrastructure, attaining speedy information classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
214. GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure providers.
215. GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and achieved a 30% code acceptance price.
216. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the inspiration for the federal government to harness the facility of generative AI.
217. H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new resolution that gives real-time, dependable tax submitting help.
218. Haut.AI supplies skincare corporations and retailers with customizable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
219. Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an software to extra shortly and precisely entry the care they want.
220. Hitachi will implement Azure Open AI Service, Microsoft 365 Copilot and GitHub Copilot to create modern options for the vitality, mobility and different industries.
221. Icertis is offering AI-based instruments that may acknowledge contract language after which construct algorithms to routinely select the correct method based mostly on the content material of the contract.
222. Iconem leveraged AI-generated imagery to course of and analyze an enormous quantity of photogrammetry information used to create the 3D digital twin of St. Peter’s Basilica, permitting guests to discover each intricate element from anyplace on the planet.
223. ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its information analytics dashboard right into a service that gives quick suggestions by routinely creating evidence-based product proposals.
224. IU Worldwide College of Utilized Sciences (IU) is utilizing the facility of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra personalised, autonomous and versatile.
225. Khan Academy has partnered with Microsoft to convey time-saving and lesson-enhancing AI instruments to thousands and thousands of educators.
226. Lufthansa Group developed an animated 3D avatar known as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by an trade with an Avatar in pure language.
227. Mia Labs carried out Azure OpenAI to provide and defend its conversational AI digital assistant Mia that gives quick help from traders, together with the delicate safety posture and menace safety capabilities for AI workloads.
228. Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy crops.
229. Molslinjen has created an AI analytics toolbox that has decreased gasoline emissions, improved buyer satisfaction and introduced in thousands and thousands of further income.
230. New Solar Highway carried out AI into a neighborhood controller for vitality methods to steadiness the provision, storage and use necessities. This optimized masses to speed up the deployment of renewable vitality for native clear energy for communities.
231. Novo Nordisk just lately revealed preliminary outcomes with predictive AI fashions for superior threat detection in cardiovascular illnesses, together with an algorithm that may predict sufferers’ cardiovascular threat higher than the most effective medical requirements.
232. Ontada carried out Azure AI and Azure OpenAI Service to focus on almost 100 essential oncology information components throughout 39 most cancers varieties and now accesses an estimated 70% of beforehand unanalyzed or unused data, accelerating its life science product growth, rushing up time to market from months to only one week.
233. Paige.AI​ is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with information from thousands and thousands of photos.
234. Pets at House created an agent to assist its retail fraud detection staff examine suspicious transactions.
235. Plan Heal is utilizing Microsoft AI to create options that allow sufferers to observe and report well being metrics so care suppliers can higher serve them.
236. Pacific Northwest Nationwide Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
237. Rijksmuseum is harnessing the facility of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and develop the artwork expertise for blind and low-vision neighborhood members.
238. Royal Nationwide Institute of Blind Folks is utilizing Azure AI providers to develop an AI-based resolution that shortly and precisely converts letters to braille, audio, and huge print codecs.
239. Schneider Electrical supplies productivity-enhancing and vitality effectivity options and is utilizing an entire suite of AI instruments to hasten its personal innovation and that of its prospects.
240. SPAR ICS created an award-winning, AI-enabled demand forecasting system attaining 90% stock prediction accuracy.
241. SustainCERT deployed GenAI and machine studying for automated information verification, extraction from paperwork and to speed up auditing processes to allow verifying the impacts and credibility of carbon credit.
242. Suzuki Motor Company is adopting Azure OpenAI Service for information safety, driving company-wide use with 5 multipurpose apps.
243. Tecnológico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the aim to personalize training based mostly on the scholars’ wants, enhance the training course of, increase academics’ creativity and save time on tedious duties.
244. TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB and Azure Kubernetes Service to revolutionize the motive force expertise.
245. Toyota is deploying AI brokers to harness the collective knowledge of engineers and innovate sooner in a system named “O-Beya,” or “massive room” in Japanese. The “O-Beya” system presently has 9 AI brokers — from a Vibration Agent to a Gas Consumption Agent.
246. Unilever is partnering with Microsoft to establish new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to decreasing the carbon footprint of a multibillion-dollar enterprise.
247. Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by frequent questions and assist troubleshoot points to make recreation growth simpler.
248. College of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so college and workers can spend this time creatively fixing issues, conducting essential analysis, establishing stronger relationships with friends and college students and utilizing their experience to forge new, modern paths.
249. Utilidata constructed the primary distributive AI and accelerated computing platform for the electrical grid permitting versatile transformation and dynamic infrastructure to extend electrification and decarbonization.
250. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps and Microsoft Visible Studio as a lot as 50 % sooner, contributing to elevated buyer retention, sooner time to market and elevated income.
251. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher choice making and cultivating a tradition of innovation and inclusion.
252. Wipro is dedicated to delivering worth to prospects sooner and bettering the outcomes throughout the enterprise by investing $1 billion in AI and coaching 200,000 staff on generative AI ideas with Microsoft Copilot.

Learn extra:

IDC InfoBrief: sponsored by Microsoft, 2024 Enterprise Alternative of AI, IDC# US52699124, November 2024

Tags: AI, AI Azure, Azure OpenAI Service, Copilot, Copilot Studio, Microsoft 365 Copilot