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Friday, January 31, 2025

My tech-savvy pals want Android had this FaceTime characteristic


FaceTime logo on iPhone 16 Pro Max

Mahmoud Itani / Android Authority

When you’re studying this, likelihood is you’re a expertise fanatic — and with that comes nice accountability. Rising up, my like-minded pals and I naturally grew to become the go-to tech help for our households and connections due to our experience in maintaining their devices’ gears turning. As soon as you progress overseas, nevertheless, the duty turns into considerably tougher as you lose bodily entry to their gadgets, and over-the-phone directions can get tiresome. My colleague Rita lengthy praised Google Meet for serving to her repair her dad and mom’ Android telephones from overseas — till she found a lesser-known FaceTime characteristic I’ve been utilizing to regulate my pals’ iPhones remotely.

Do you utilize display sharing to remotely troubleshoot a pal or relative’s telephone?

285 votes

Distant system management is on no account a brand new invention, and apps like TeamViewer have been round for years. The primary downside with these instruments, although, is that they require you to set them up on each gadgets, and the method can confuse tech newbies. That’s to not point out that sure working techniques limit the actions one might execute remotely, limiting these apps’ performance. iOS 18 addresses this bundle of points in essentially the most Applesque approach doable: baking the distant management characteristic proper into FaceTime.

How the distant management characteristic on FaceTime works

FaceTime remote control request

Mahmoud Itani / Android Authority

Apple’s native distant management device expectedly places some guardrails in place to attenuate potential abuse. For starters, the iPhone I want to management should have my quantity saved as a contact, and the characteristic solely works throughout screen-sharing classes in one-to-one FaceTime calls. This eliminates most dangerous actors from the equation, as customers usually solely save the contact info of and share their screens with folks they belief. If I meet these standards, I can ship a request to regulate a pal or member of the family’s system by tapping the finger/hand icon on the underside proper of the show throughout a screen-sharing session.

FaceTime remote control

Mahmoud Itani / Android Authority

As soon as they approve my request, I can carry out most smartphone actions with minimal latency. This consists of checking the notifications, launching and utilizing apps, sending messages, deleting recordsdata, toggling settings, accessing their private knowledge, and so on. The FaceTime characteristic primarily exhibits their total iPhone on my iPhone. To additional restrict malicious actions, although, Apple restricts delicate duties, corresponding to making funds, signing out of the Apple Account, manufacturing unit resetting the iPhone, and so forth. Through the session, it additionally kills Face ID and Contact ID to keep away from unintentional authentication in protected apps.

Distant management in FaceTime is so easy to set off and constructed with privateness and safety in thoughts.

Different safeguards embody fast termination and contact precedence. So, if the iPhone proprietor adjustments their thoughts, they’ll finish the distant management session instantly. Equally, if we each work together with the system on the similar time, their enter might be prioritized and mine negated.

Annotation in a FaceTime call

Mahmoud Itani / Android Authority

There’s additionally a vanilla version of the characteristic that simplifies distant tech help with out granting me full entry to another person’s iPhone. Whereas they’re sharing their display, I can straight annotate their interface with out requesting management. So, I can doodle on their display as they navigate in actual time however not truly affect the content material or execute actions on their finish. This helps me level them in the suitable path with out jeopardizing their privateness.

Why Apple’s implementation makes all of the distinction

Like most iPhone options, distant management by way of FaceTime “simply works.” I do know it appears like an Apple advertising and marketing spiel, however it doesn’t require customers to put in or arrange advanced apps and is objectively as easy as distant management can ever get. Solely folks you belief can request entry, and even if you happen to grant it, iOS nonetheless prevents the controller from performing some probably dangerous actions. And, if you happen to’re paranoid, you can accept the annotation various, which makes guiding your clicks a breeze.

FaceTime is probably the most well-liked VoIP service within the US. Apple took benefit of its place to roll out this handy device broadly, making everybody’s lives simpler. For Google to efficiently implement an identical answer on Android, it has to take the identical route. Before everything, it must undertake the identical strict Apple strategy to forestall misuse. In any other case, your entire idea would backfire, serving to scammers exploit tech newbies.

Google ought to add an identical characteristic in Meet. It will make troubleshooting simpler for geeks in all places.

Google would additionally have to combine it into its mostly used video calling app, Meet — assuming its identify doesn’t change within the subsequent couple of days. To maximise its potential, Google might additionally present a particular API to established and trusted communication apps, corresponding to WhatsApp or Telegram. This might additional cut back the onboarding friction, as billions of customers actively depend on these companies to video chat with one another.

I’d argue that Android wants this much more than iOS due to the sheer number of OEM skins and the multitude of choices and settings it has. After I lived with my household, I might all the time discover their Android smartphones in particular person to search out out what was improper, even when I used to be unfamiliar with the actual pores and skin or characteristic I used to be serving to them troubleshoot. Performing this similar job remotely has develop into not possible as I can’t shortly stumble via the menus and verify for related choices by myself; I’ve to information them menu-by-menu as an alternative. Conversely, the distant management characteristic on FaceTime lets me, in a approach, maintain the opposite particular person’s telephone in my palms with out being bodily current. By introducing an identical providing, Google would do everybody a favor and reduce distant troubleshooting time for geeks in all places.

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