Copilot for all: Introducing Microsoft 365 Copilot Chat

Our ambition is to empower each worker with a Copilot and to rework each enterprise course of with brokers. From Dow to Disney, corporations are going huge with Microsoft 365 Copilot and brokers, uncovering key situations that may ship actual ROI. Now, organizations of all sizes want to scale their AI transformation and understand the enterprise-wide ROI that comes with broad adoption.

Immediately, we’re introducing Microsoft 365 Copilot Chat, a brand new providing that provides pay-as-you-go brokers to our current free chat expertise for Microsoft 365 business clients. Copilot Chat permits your total workforce—from customer support representatives to advertising results in frontline technicians—to start out utilizing Copilot and brokers at this time. It contains:

• Free, safe AI chat powered by GPT-4o.
• Brokers accessible proper within the chat.
• IT controls, together with enterprise information safety and agent administration.

Transferring ahead, each group could have a mixture of Copilot Chat and Microsoft 365 Copilot—our best-in-class providing—to drive AI transformation at scale. Let’s stroll by way of the brand new product lineup.

Copilot Chat: The facility of chat + brokers

Copilot is the UI for AI, and all of it begins with Copilot Chat. It’s the chat expertise you’ll use every single day—powered by broad data from the online, constructed on GPT-4o, and designed to be secure and safe for enterprise use. It represents a foundational shift in how we work, enabling everybody to work smarter, sooner, and extra collaboratively.

Copilot Chat contains:

• Net-grounded chat with GPT-4o. You should utilize it to do market analysis, write a technique doc, or put together for a gathering. File uploads permit you to add any doc to the chat and ask Copilot to do issues like summarize key factors in a Phrase doc, analyze information in an Excel spreadsheet, and counsel enhancements to a PowerPoint presentation.¹ With Copilot Pages, you possibly can collaborate on content material with folks and AI in actual time—including content material from Copilot, your information, and now from the online as effectively. And you’ll rapidly create AI-generated photos for campaigns, product launches, and social media posts.²
• Brokers. Utilizing pure language, now anybody can simply create brokers to automate repetitive duties and enterprise processes—instantly in Copilot Chat. A customer support consultant can ask a buyer relationship administration (CRM) agent for account particulars earlier than a buyer assembly, whereas subject service brokers can entry step-by-step directions and real-time product data saved in SharePoint. Brokers are priced on a metered foundation, and IT stays in management. IT admins may also construct organization-wide brokers and handle agent deployment, all powered by Microsoft Copilot Studio.
• Copilot Management System. Copilot Chat contains foundational capabilities of the Copilot Management System, together with enterprise information safety (EDP) for information privateness and safety and the power to manipulate entry and handle the utilization and lifecycle of Copilot and brokers, in addition to measurement and reporting.

Whereas Copilot Chat is a robust new on-ramp for everybody in your group to construct the AI behavior, Microsoft 365 Copilot stays our best-in-class private AI assistant for work. It contains all the things in Copilot Chat and extra. Microsoft 365 Copilot combines the ability of GPT-4o grounded in your work information—all of your conferences, emails, chats, paperwork, and extra; Copilot within the Microsoft 365 apps that hundreds of thousands depend on every single day—Microsoft Groups, Outlook, Phrase, Excel, and PowerPoint; and utilization and entry to brokers. And we proceed to quickly add new capabilities like Copilot Actions to deal with folks’s largest ache factors at work. We’ve empowered each IT workforce to guide and handle at scale with the Copilot Management System and Copilot Analytics to measure the affect and ROI of your Copilot funding.

Clients can get began with both the free or paid expertise within the Microsoft 365 Copilot app, obtainable at m365copilot.com or within the Home windows, Android, or iPhone app shops.

These bulletins allow each buyer to speed up their AI transformation and understand enterprise-wide ROI. Now, each worker has a Copilot and a workforce of brokers to scale their affect. 

Strive Copilot Chat at m365copilot.com and go to WorkLab for the newest analysis and insights on AI and the way forward for work.

Footnotes:

¹ File add limits apply

² Picture technology limits apply