How real-world companies are remodeling with AI

One of many highlights of my profession has at all times been connecting with clients and companions throughout industries to learn the way they’re utilizing know-how to drive their companies ahead. Previously 30 years, we’ve seen 4 main platform shifts, from consumer server to web and the net to cell and cloud to now—the subsequent main platform shift to AI.  

As in the present day’s platform shift to AI continues to realize momentum, Microsoft is working to know simply how organizations can drive lasting enterprise worth. We just lately commissioned a examine with IDC, The Enterprise Alternative of AI, to uncover new insights round enterprise worth and assist information organizations on their journey of AI transformation. The examine discovered that for each $1 organizations put money into generative AI, they’re realizing a median of $3.70 in return—and uncovered insights in regards to the future potential of AI to reshape enterprise processes and drive change throughout industries.  

At the moment, greater than 85% of the Fortune 500 are utilizing Microsoft AI options to form their future. In working with organizations giant and small, throughout each trade and geography, we’ve seen that the majority transformation initiatives are designed to realize considered one of 4 enterprise outcomes:  

1. Enriching worker experiences: Utilizing AI to streamline or automate repetitive, mundane duties can permit your staff to dive into extra complicated, inventive and in the end extra invaluable work.
2. Reinventing buyer engagement: AI can create extra customized, tailor-made buyer experiences, delighting your goal audiences whereas lightening the load for workers.
3. Reshaping enterprise processes: Just about any enterprise course of could be reimagined with AI, from advertising to provide chain operations to finance, and AI is even permitting organizations to transcend course of optimization and uncover thrilling new progress alternatives.
4. Bending the curve on innovation: AI is revolutionizing innovation by rushing up inventive processes and product improvement, lowering the time to market and permitting firms to distinguish in an typically crowded area.

On this weblog, we’ve collected greater than 200 of our favourite real-life examples of how organizations are embracing Microsoft’s confirmed AI capabilities to drive affect and form in the present day’s platform shift to AI. We hope you discover an instance or two that may encourage your individual transformation journey.

Enriching worker experiences

Generative AI is actually remodeling worker productiveness and wellbeing. Our clients inform us that by automating repetitive, mundane duties, staff are freed as much as dive into extra complicated and artistic work. This shift not solely makes the work setting extra stimulating but in addition boosts job satisfaction. It sparks innovation, supplies actionable insights for higher decision-making and helps customized coaching and improvement alternatives, all contributing to a greater work-life steadiness. Clients around the globe have reported important enhancements in worker productiveness with these AI options:

1. Entry Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into every day instruments and, consequently, writing code now takes two hours as an alternative of eight, chatbots launch in 10 days as an alternative of three months and displays are ready in 45 minutes as an alternative of six hours.
2. Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity and creativity.
3. Amadeus empowers its groups to focus their time and expertise on value-added duties with Microsoft 365 Copilot, by summarizing e mail threads, chat or transcripts and summing up data from numerous sources.
4. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
5. Asahi Europe & Worldwide (AEI) has adopted Microsoft 365 Copilot, saving staff probably 15% of time beforehand spent on administrative duties.
6. AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers staff to leverage the ability of generative AI whereas focusing on the best degree of knowledge security and accountable use of the software.
7. Axon Enterprise developed a brand new AI software with Azure OpenAI Service referred to as Draft One, leading to an 82% lower in time spent on studies, which freed up officers to have interaction extra with their group.
8. Aztec Group enhanced productiveness and consumer expertise by trialing Microsoft 365 Copilot with 300 workers, uncovering “limitless” use circumstances and plans for a wider rollout.
9. Bader Sultan & Bros. Co. W.L.L applied Microsoft 365 Copilot to boost worker productiveness and velocity up buyer response occasions.
10. Bancolombia is utilizing GitHub Copilot to empower its technical group, reaching a 30% enhance in code technology, boosting automated utility modifications to a median of 18,000 per yr, with a price of 42 productive every day deployments.
11. BaptistCare Group Providers is utilizing Microsoft 365 Copilot to avoid wasting staff time as they navigate workforce scarcity challenges, permitting them to focus extra on the folks they take care of.
12. Barnsley Council was acknowledged as “Double Council of the 12 months in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and lowered administrative duties, resulting in improved job satisfaction and elevated creativity.
13. BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all staff, capabilities and areas, serving to enhance the Copilot expertise, together with codeveloping new options and capabilities.
14. British Coronary heart Basis is testing Microsoft 365 Copilot and in its preliminary take a look at, customers estimate that Microsoft 365 Copilot might save them as much as half-hour per day.
15. Buckinghamshire Council deployed Microsoft 365 Copilot with workers reporting productiveness enhancements, high quality enhancements and time financial savings, that are enabling the totally different groups to do extra with much less.
16. Campari Group adopted Microsoft 365 Copilot to assist staff combine it into their workflow, leading to time financial savings of about two hours every week from the help of routine actions comparable to e mail administration, assembly preparation, content material creation and talent acquisition.
17. Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment and retention.
18. CDW used Microsoft 365 Copilot to enhance work high quality for 88% of customers, enabling 77% to finish duties sooner and growing productiveness for 85% of customers.
19. Chi Mei Medical Middle is lightening workloads for docs, nurses and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
20. E.ON is concentrated on Germany’s vitality transition, leveraging Microsoft 365 Copilot to handle the complicated grid in real-time, growing productiveness and effectivity for its workforce.
21. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork and compile studies, enabling staff to focus on extra strategic and fulfilling actions as an alternative of spending six hours in conferences.
22. EPAM is deploying Microsoft 365 Copilot to consolidate data and generate content material and paperwork.
23. Farm Credit score Canada applied Microsoft 365 Copilot, which resulted in time financial savings on routine duties for 78% of customers, with 30% saving 30 to 60 minutes per week and 35% saving over an hour per week, permitting staff to concentrate on extra value-added duties.
24. Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalize buyer interactions, with staff citing a 20% to 50% time financial savings.
25. 4 Company Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for inventive work and help administrative-heavy processes, knowledge evaluation and report technology, permitting workers to concentrate on outreach and fewer time doing paperwork.
26. Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra folks, together with these with developmental, mental and bodily disabilities, work in unfilled e-commerce positions.
27. Honeywell staff are saving 92 minutes per week—that’s 74 hours a yr! Disclaimer: Statistics are from an inside Honeywell survey of 5,000 staff the place 611 staff responded.
28. Perception staff utilizing Copilot are seeing 4 hours of productiveness gained per week from knowledge summarization and content material creation.
29. Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimizing displays and bettering communications.
30. Kantar is harnessing the ability of Microsoft 365 Copilot by lowering pricey, time-consuming IT processes and boosting productiveness for workers.
31. KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of consumer supply paperwork to determine full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
32. LGT is launching Microsoft Copilot LGT to enhance effectivity, exhibiting customers save a median of an hour every week even within the pilot part.
33. Lotte Accommodations & Resorts has been creating a brand new work tradition that enables staff to work extra effectively and concentrate on the character of the work by adopting Microsoft Energy Platform for automation.
34. MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours per 30 days, releasing up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced vitality transition by lowering their carbon footprint.
35. McDonald’s China selected Microsoft Azure AI, GitHub Copilot and Azure AI Search to remodel its operations, leading to a major enhance in AI adoption, consumption and retention from 2,000 to 30,000 worker transactions month-to-month.
36. McKnight Basis adopted Microsoft 365 Copilot for all workers, saving time, growing productiveness and releasing area to concentrate on strategic priorities.
37. Morula Well being is utilizing Microsoft 365 Copilot to boost productiveness, streamline medical writing duties and guarantee knowledge safety, in the end bettering effectivity and consumer satisfaction.
38. Motor Oil Group is reaching exceptional effectivity positive aspects by integrating Microsoft 365 Copilot into its workflows, with workers spending minutes on duties that used to take weeks.
39. Nagel-Group makes use of Azure OpenAI Service to assist staff rapidly entry data which saves time, creates effectivity and transparency, and results in higher-quality solutions total.
40. Nationwide Australia Financial institution is leveraging Microsoft 365 Copilot for every day productiveness and knowledge evaluation and insights and Microsoft Copilot for Safety to rapidly analyze hundreds of thousands of safety occasion logs and permit engineers to concentrate on extra vital areas.
41. NFL Gamers Affiliation built-in Azure AI Providers and Azure App Service into their video evaluate course of, lowering evaluate time by as much as 73%, considerably growing effectivity and enhancing participant security by means of constant rule enforcement.
42. O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionizing how data is shared and making automation part of every day work.
43. Onepoint developed a safe conversational agent primarily based on Azure OpenAI, which delivers productiveness positive aspects of between 10% and 15% throughout all enterprise traces.
44. Orange Group has over 40 use circumstances with Azure OpenAI Service and GitHub Copilot throughout enterprise capabilities to help staff of their day-to-day duties, enabling them to focus on greater value-added actions.
45. Oxford College Hospitals NHS Basis Belief applied Microsoft 365 Copilot to enhance workers report productiveness by saving one to 2 hours every week, or easy formatting duties all the way down to a matter of seconds, enabling extra assets to ship frontline companies.
46.  PA Consulting reworked its gross sales operations with Microsoft 365 Copilot, so its folks can make investments extra time on the actions which have the largest affect for shoppers and maximize the strategic worth they supply.
47. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, lowering handbook duties and summarizing studies for its 110,000 staff.
48. Petrochemical Industries Firm automates work processes to avoid wasting time with Microsoft 365 Copilot from weeks to days, hours to seconds.
49. PKSHA Know-how is optimizing their time on crucial work by growing effectivity in assembly preparations, knowledge analytics and ideation with the assistance of Microsoft 365 Copilot.
50. Windfall has collaborated with Nuance and Microsoft to speed up improvement and adoption of generative AI-powered functions, serving to enhance care high quality and entry and cut back doctor’s administrative workloads.
51. RTI Worldwide adopted Microsoft 365 Copilot to realize productiveness wherever doable, permitting workers to concentrate on their areas of experience, delivering even higher science-backed options for shoppers.
52. Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving no less than one minute off every transaction, permitting sellers and account managers to focus their experience on responding to clients’ wants with evaluation, creativity and flexibility.
53. Sasfin Financial institution constructed an answer on Microsoft Azure that centralized 20,000 paperwork to research contract clauses and supply real-time snapshots, transferring guesswork into data-driven decision-making.
54. Scottish Water applied Microsoft 365 Copilot, lowering mundane duties to a minimal and thus releasing up time for workers to work on the extra significant duties.
55. Shriners Kids’s developed an AI platform permitting clinicians to simply and securely navigate affected person knowledge in a singular location, enhancing affected person care and bettering the effectivity of their healthcare companies.
56. Siemens is leveraging Azure OpenAI Service to enhance effectivity, minimize downtime and handle labor shortages.
57. Softchoice staff are experiencing firsthand how Microsoft 365 Copilot can rework every day workflows, realizing productiveness positive aspects of 97% discount in time spent summarizing technical conferences and as much as 70% much less time spent on content material creation.
58. Syensqo utilized Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inside knowledge administration, decision-making and total effectivity.
59. Teladoc Well being makes use of Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine duties, boosting effectivity and growing productiveness.
60. Telstra developed two cutting-edge generative AI instruments primarily based on Microsoft Azure OpenAI Service: 90% of staff are utilizing the One Sentence Abstract software, which resulted in 20% much less follow-up buyer contact, and 84% of customer support brokers are utilizing the Ask Telstra answer.
61. Topsoe achieved 85% AI adoption amongst workplace staff in seven months, considerably enhancing productiveness and enterprise processes.
62. Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, leading to important time financial savings and enhanced productiveness for each enterprise and kids’s companies groups, with additional rollouts deliberate.
63. Trace3 leveraged Microsoft Copilot to streamline and improve processes throughout the enterprise and with shoppers, comparable to lowering the time it takes HR recruiting managers to answer candidates inside a few days as an alternative of a number of weeks.
64. Unilever is reinventing their advertising course of with Copilot, saving time on briefing duties, mechanically pulling in related market knowledge, content material and insights to speed up marketing campaign launches.
65. Uniper SE applied Microsoft 365 Copilot to scale back time spent on handbook and repetitive duties and assist employees concentrate on extra urgent work, comparable to creating enhanced options to hurry up the vitality transition.
66. Unum Group constructed a customized AI utility to look 1.3 terabytes of knowledge with 95% accuracy utilizing Azure OpenAI Service.
67. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
68. Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Providers to ship workforce analytics and actionable insights for greater than 50,000 clients.
69. Digital Dental Care developed an AI utility Sensible Scan that leverages Microsoft Azure to scale back paperwork for cell dental clinics in faculties by 75% and frees dentists to commit extra time to affected person care.
70. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60% enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to a couple minutes, elevated inclusivity and enhanced communication with college students and fogeys.

Reinventing buyer engagement

We’ve seen nice examples of how generative AI can automate content material creation, making certain there’s recent and fascinating supplies able to go. It personalizes buyer experiences by crunching the numbers, boosting conversion charges. It makes operations smoother, serving to groups launch campaigns sooner. Plus, it drives innovation, crafting experiences that delight clients whereas lightening the load for employees. Embracing generative AI is essential for organizations desirous to reinvent buyer engagements, keep forward of the sport and drive each innovation and effectivity.

71. Absa has adopted Microsoft Copilot to streamline numerous enterprise processes, saving a number of hours on administrative duties every day.
72. Adobe leverages Microsoft Azure to streamline the shopper expertise, harnessing the ability of the related cloud companies and making a synergy that drives AI transformation throughout industries.
73. Acentra Well being developed Medscribe, an internet utility that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare companies inside 24 hours, lowering the time spent on every enchantment letter by 50%.
74. Alaska Airways is utilizing Microsoft Azure, Microsoft Defender and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup, and it has began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and speak to facilities.
75. Ally Monetary is utilizing Azure OpenAI Service to scale back handbook duties for its customer support associates, releasing up time for them to have interaction with clients.
76. BMW Group optimizes the shopper expertise, connecting 13 million lively customers to their autos with the MyBMW app on Azure, which helps 450 million every day requests and three.2TB of knowledge processing.
77. Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion price and income.
78. Bradesco Financial institution built-in Microsoft Azure into its digital assistant, BIA, leading to lowered response time from days to hours, bettering operational effectivity and consumer satisfaction.
79. Capgemini Mexico built-in GitHub Copilot to help scalable AI implementations, which has led to improved buyer experiences and elevated effectivity.
80. Capitec Financial institution makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product data extra effectively, saving important time for workers every week.
81. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to boost developer effectivity, optimize product sheet categorization and enhance buyer satisfaction.
82. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI software utilized by gross sales brokers to supply prompt entry to complete product and buyer answer data, considerably lowering search time by 80%.
83. Chanel elevated their consumer expertise and improved worker effectivity by leveraging Microsoft Cloth and Azure OpenAI Service for real-time translations and high quality monitoring.
84. Metropolis of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits and CoBy, a 24/7 buyer help assistant utilizing Microsoft Copilot Studio.
85. Metropolis of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service, providing vacationers correct, real-time data and customized responses in 95-plus languages.
86. Cognizant is making efficiency administration more practical and significant with Microsoft Azure Machine Studying to assist shoppers throughout industries envision, construct and run revolutionary digital enterprises.
87. Coles Group has leveraged Microsoft Azure to boost its digital presence and enhance buyer engagement, rolling out new functions to its shops six occasions sooner with out disrupting workloads.
88. Industrial Financial institution of Dubai used Microsoft Azure to improve its utility infrastructure, bettering transaction safety and velocity so particular person clients can now open an account and begin banking in about two minutes.
89. Dubai Electrical energy and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, lowering activity completion time from days to hours and reaching a 98% buyer happiness price.
90. Elcome makes use of Microsoft 365 Copilot to enhance the shopper expertise, lowering response occasions from 24 hours to eight hours.
91. elunic developed shopfloor.GPT primarily based on Azure OpenAI, resulting in elevated productiveness for patrons and saving quarter-hour per request.
92. Estée Lauder Corporations is leveraging Azure OpenAI Service to create nearer shopper connections and enhance velocity to market with native relevancy.
93. First Nationwide Financial institution (FNB) is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to boost buyer interactions, streamline communications and reinforce its dedication to innovation and customer support.
94. Flora Meals Group migrated to Microsoft Cloth to supply extra detailed and well timed insights to its clients, enhancing service supply and buyer satisfaction.
95. Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable data, and boasts an 80% success price.
96. Worldwide College of Utilized Sciences (IU) adopted Azure OpenAI Service to revolutionize studying with a personalised examine assistant that may work together with every scholar similar to a human would.
97. Investec is utilizing Microsoft 365 Copilot for Gross sales to boost the financial institution’s consumer relationships, estimating saving roughly 200 hours yearly, in the end boosting gross sales productiveness and delivering a personalised, seamless buyer expertise.
98. Linum is utilizing Microsoft Azure to coach their text-to-video fashions sooner and extra effectively with out dropping efficiency or losing assets.
99. Lumen Applied sciences is redefining buyer success and gross sales processes by means of the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales, and customer support within the world communications sector.
100. McKinsey & Firmis creating an agent to scale back the consumer onboarding course of by lowering lead time by 90% and administrative work by 30%.
101. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to boost customer support and software program improvement, leading to a 25% enhance in buyer satisfaction scores and 40% extra visitors on customer support queries.
102. Milpark Training built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of scholar help, reducing the common decision time by 50% and escalations by greater than 30%.
103. NC Fusion selected a complete Microsoft answer to make advertising engagement actions simpler and precisely goal one of the best viewers segments.
104. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI which summarizes consultations, helps triage and supplies real-time translations.
105. Pacific Gasoline & Electrical constructed a chatbot utilizing Microsoft Copilot Studio that saves $1.1 million yearly on helpdesk help.
106. Pockyt is utilizing GitHub Copilot and anticipates a 500% enhance in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program improvement life cycle.
107. South Australia Division for Training launched an AI-powered academic chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the lecture rooms.
108. Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a exceptional 30x enhance in income and a 100x enlargement of their buyer base.
109. Syndigo is utilizing Azure to speed up digital commerce for its clients by greater than 40% and develop its buyer base.
110. Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19% to 45%, and name quantity dropped from 8,000 calls to 1,000 calls a day.
111. Torrens College selected to make use of Azure OpenAI to uplift its on-line studying expertise, saving 20,000 hours and $2.4 million in time and assets.
112. Trusting Social built-in Microsoft Azure companies to launch AI-driven brokers which can be altering how banks perform and remodeling their buyer’s banking expertise.
113. College of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps scholar studying and helps college students with complicated coursework.
114. College of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow school to construct customized chatbots for enhancing scholar onboarding, suggestions, profession simulation and extra.
115. Van Lanschot Kempen is utilizing Microsoft 365 Copilot to scale back the time wanted for every day duties, releasing up time to put money into that essential private connection.
116. Virgin Cash constructed an award-winning digital assistant utilizing Copilot Studio to assist construct clients’ confidence of their digital services and products.
117. VOCALLS automates over 50 million interactions per yr, leading to a 78% discount in common dealing with time apart from a 120% enhance in answered calls.
118. Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot and AI Search, to realize a 70% decision price for buyer inquiries by means of digital channels and cut back name occasions by no less than one minute.
119. Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive looking expertise for patrons designed to serve up a curated record of the customized objects a client is searching for.
120. Weights & Biases created a platform which runs on Microsoft Azure that enables builders to maintain data, log successes and failures and automate handbook duties.
121. World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
122. Xavier Faculty is modernizing its scholar data methods on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven choice making.
123. Zavarovalnica Triglav applied Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and good rerouting of buyer enquiries.

Reshaping enterprise course of

Remodeling operations is one other manner generative AI is encouraging innovation and bettering effectivity throughout numerous enterprise capabilities. In advertising, it might create customized content material to really have interaction totally different audiences. For provide chain administration, it might predict market traits so firms can optimize their stock ranges. Human assets departments can velocity up the hiring course of, whereas monetary companies can use it for fraud detection and threat assessments. With generative AI, firms usually are not simply refining their present processes, they’re additionally discovering thrilling new progress alternatives.

124. Accelleron used Microsoft Energy Platform to help quite a few enterprise functions and simplify processes for service brokers and staff, ensuing within the onboard of recent brokers in half-hour, in comparison with two days for different options.
125. Accenture developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to boost their infrastructure and combine monetary knowledge.
126. Atomicwork leverages Azure OpenAI to convey collectively three energy capabilities: a conversational assistant, a contemporary service administration system and a workflow automation platform.
127. Blink Ops totally embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT activity by means of prompts.
128. Chalhoub Group is utilizing Microsoft Cloth to modernize its knowledge analytics and streamline its knowledge sources into one platform, growing agility, enhancing analytics and accelerating processes.
129. Cineplex is creating revolutionary automation options for finance, visitor companies, and different departments, saving the corporate over 30,000 hours a yr in handbook processing time.
130. ClearBank moved its companies to Microsoft Azure to realize scalability and effectivity, pushing out 183% extra month-to-month system releases, gaining each scalability and effectivity.
131. Danske Statsbaner will increase productiveness as much as 30% with assist from Microsoft AI options.
132. Eastman applied Microsoft Copilot for Safety, realizing the advantages of accelerated upskilling, step-by-step steerage for response and sooner menace remediation.
133. Quick Store migrated to Microsoft Azure, making a self-service tradition of entry to knowledge, eliminating delays, lowering prices and growing management satisfaction with knowledge whereas offering extra agility in reporting.
134. Florida Crystals adopted a value-added answer throughout Microsoft merchandise together with Microsoft 365 Copilot to scale back telecom bills and automate industrial course of controls.
135. GHD is reinventing the RFP course of in building and engineering with Microsoft 365 Copilot.
136. GovDash is a SaaS platform that leverages synthetic intelligence to streamline your complete enterprise improvement lifecycle for presidency contracting firms utilizing Azure OpenAI.
137. Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernize its manufacturing processes, optimizing manufacturing and lowering downtime, driving important price financial savings and empowering world innovation.
138. Perception Canada applied Microsoft 365 Copilot to streamline enterprise operations, realizing a 93% productiveness positive aspects in capabilities together with gross sales, finance and human assets.
139. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to sooner menace detection, elevated productiveness and lowered storage prices.
140. Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernize its provide chain, resulting in enhanced visibility, improved planning and streamlined inter-department operations.
141. Lionbridge Applied sciences, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply occasions and enhance high quality, lowering mission turnaround occasions by as much as 30%.
142. LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in menace intelligence and superior menace evaluation.
143. Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to realize excessive effectivity, safety and scalability in its operations, along with bettering its knowledge intelligence, which not directly participated in a 20% enhance in gross sales yr on yr.
144. Nationwide Financial institution of Greece constructed an Azure-powered Doc AI answer to remodel its doc processing, bettering the financial institution’s accuracy to 90%.
145. Nest Financial institution has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated every day transactions from 60,000 to 80,000, showcasing the transformative affect of generative AI within the monetary sector.
146. Community Rail modernized their knowledge analytics answer with Microsoft Azure, serving to engineers perceive knowledge 50% sooner than earlier than and enhance effectivity, passenger experiences and security—all whereas saving prices.
147. Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to scale back handbook processing time by 60% whereas additionally lowering related prices by 50%.
148. Oncoclínicas applied Microsoft Azure to remodel its whole knowledge ecosystem with an internet portal and cell utility that performs all picture processing and storage.
149. Pacifico Seguros has adopted Microsoft Copilot for Safety to optimize its safety operations and anticipate and neutralize threats extra effectively and successfully.
150. Parexel adopted Azure Databricks and Microsoft Energy BI, reaching an 85% discount in knowledge engineering tooling prices, a 30% enhance in workers effectivity and a 70% discount in time to marketplace for knowledge product supply.
151. Paysafe used Microsoft 365 Copilot to streamline conferences, data administration, and doc creation, addressing language obstacles, eliminating time-consuming duties, and boosting creativity alongside the best way.
152. Planted is integrating Azure OpenAI to handle on a regular basis duties extra effectively and facilitate the seek for data for revolutionary course of improvement.
153. Presidio realized dramatic productiveness positive aspects saving 1,200 hours per 30 days on common for the workers utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
154. Qatar Charity used Copilot Studio to extend its name heart effectivity, lowering common deal with time by 30%, growing buyer satisfaction by 25% and reaching a 40% discount in IT upkeep prices.
155. Saphyre makes use of Microsoft Azure and AI to supply an clever cloud-based answer that automates and streamlines monetary buying and selling workflows round consumer and counterparty life cycle administration, lowering handbook efforts by 75%.
156. Swiss Worldwide Air Strains migrated and modernized with Microsoft Azure, reaching as much as 30% price financial savings, a exceptional increase in platform stability together with enhanced safety visibility.
157. ZEISS Group makes use of Microsoft Cloth to create a safe and trusted knowledge provide chain that may be shared effortlessly throughout a spread of enterprise items.
158. ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive lively customers on Energy Platform.

Bending the curve on innovation

Generative AI is revolutionizing innovation by rushing up inventive processes and product improvement. It’s serving to firms give you new concepts, design prototypes, and iterate rapidly, slicing down the time it takes to get to market. Within the automotive trade, it’s designing extra environment friendly autos, whereas in prescribed drugs, it’s crafting new drug molecules, slashing years off R&D occasions. In schooling, it transforms how college students study and obtain their targets. Listed here are extra examples of how firms are embracing generative AI to form the way forward for innovation.

159. Air India has integrated Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely present crucial knowledge on flight punctuality and operational hurdles but in addition empower proactive, collaborative choice making.
160. Agnostic Intelligencedeployed Azure OpenAI Service to get rid of time-consuming duties, saving customers as much as 80% of their time and enabling IT managers to concentrate on innovation and high quality assurance.
161. Albert Heijn is utilizing Azure OpenAI for every little thing from buyer personalization to demand forecast and meals waste initiatives, making it simpler for its clients to alter their way of life.
162. Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug improvement and help developments of their enterprise processes.
163. APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that permits healthcare suppliers to seize retinal photographs, growing the accuracy to determine Retinopathy of Prematurity (RoP) to 90%.
164. ASOS is utilizing Azure AI Studio to assist clients uncover new seems with real procuring insights, customized conversations, naturalism and even humor to enliven the procuring journey.
165. Auburn College is incorporating Microsoft Copilot to advertise AI literacy, accessibility, and collaboration, with the purpose to develop academic and financial alternatives for its whole educational group with AI-centric instruments.
166. B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on methods to begin investing.
167. Basecamp Analysis goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
168. Bayer is utilizing Microsoft Copilot to contribute to feeding a rising world inhabitants and serving to folks lead more healthy, disease-free lives.
169. Brembo leveraged Azure OpenAI to develop ALCHEMIX, an answer to generate revolutionary compounds for its brake pads, drastically lowering the event time of recent compounds from days to mere minutes.
170. Canary Speech can now prepare new vocal fashions in as little as two months and deal with hundreds of thousands of transactions per 30 days with Microsoft Azure.
171. CapitaLand simplified inside processes, growing effectivity to greater than 10,000 employee days saved per yr and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
172. Cassidy is utilizing Azure OpenAI Service to boost effectivity throughout numerous industries, supporting over 10,000 firms.
173. Coca-Cola is implementing Azure OpenAI Service to develop revolutionary generative AI use circumstances throughout numerous enterprise capabilities, together with testing how Microsoft 365 Copilot might assist enhance office productiveness.
174. Denso is creating “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by means of dialogue.
175. eFishery is utilizing Azure OpenAI for farmers to get the info and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
176. EY developed an utility that mechanically matches and clears incoming funds in SAP, leading to a rise from 30% to 80% in mechanically cleared funds and 95% matched funds, with estimated annual time financial savings of 230,000 hours globally.
177. FIDO is utilizing Azure OpenAI Service to develop an AI software that makes use of sound to pinpoint leaky pipes, saving valuable consuming water.
178. Georgia Tech is utilizing Azure OpenAI Service to boost the electrical automobile (EV) charging infrastructure, reaching fast knowledge classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
179. GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure companies.
180. GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and reaching a 30% code acceptance price.
181. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the inspiration for the federal government to harness the ability of generative AI.
182. H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new answer that gives real-time, dependable tax submitting help.
183. Haut.AI supplies skincare firms and retailers with customizable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
184. Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an utility to extra rapidly and precisely entry the care they want.
185. Hitachi will implement Azure OpenAI Service, Microsoft 365 Copilot and GitHub Copilot to create revolutionary options for the vitality, mobility and different industries.
186. Icertis is offering AI-based instruments that can acknowledge contract language after which construct algorithms to mechanically select the fitting strategy primarily based on the content material of the contract.
187. ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its knowledge analytics dashboard right into a service that gives instant suggestions by mechanically creating evidence-based product proposals.
188. IU Worldwide College of Utilized Sciences (IU) is utilizing the ability of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra customized, autonomous and versatile.
189. Khan Academy has partnered with Microsoft to convey time-saving and lesson-enhancing AI instruments to hundreds of thousands of educators.
190. Lufthansa Group developed an animated 3D avatar referred to as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by means of an trade with an avatar in pure language.
191. Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy crops.
192. Molslinjen has created an AI analytics toolbox that has lowered gas emissions, improved buyer satisfaction and introduced in hundreds of thousands of further income.
193. Novo Nordisk just lately revealed preliminary outcomes with predictive AI fashions for superior threat detection in cardiovascular illnesses, together with an algorithm that may predict sufferers’ cardiovascular threat higher than one of the best medical requirements.
194. Paige.AI​ is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with knowledge from hundreds of thousands of photographs.
195. Pets at House created an agent to assist its retail fraud detection group examine suspicious transactions.
196. Plan Heal is utilizing Microsoft AI to create options that allow sufferers to observe and report well being metrics so care suppliers can higher serve them.
197. Pacific Northwest Nationwide Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
198. Rijksmuseum is harnessing the ability of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and develop the artwork expertise for blind and low-vision group members.
199. Royal Nationwide Institute of Blind Individuals is utilizing Azure AI Providers to develop an AI-based answer that rapidly and precisely converts letters to braille, audio, and enormous print codecs.
200. Schneider Electrical supplies productivity-enhancing and vitality effectivity options and is utilizing a complete suite of AI instruments to hasten its personal innovation and that of its clients.
201. SPAR ICS created an award-winning, AI-enabled demand forecasting system reaching 90% stock prediction accuracy.
202. Suzuki Motor Company is adopting Azure OpenAI Service for knowledge safety, driving company-wide use with 5 multipurpose apps.
203. Tecnológico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the objective to personalize schooling primarily based on the scholars’ wants, enhance the training course of, increase lecturers’ creativity and save time on tedious duties.
204. TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service to revolutionize the driving force expertise.
205. Unilever is partnering with Microsoft to determine new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to lowering the carbon footprint of a multibillion-dollar enterprise.
206. Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by means of widespread questions and assist troubleshoot points to make recreation improvement simpler.
207. College of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so school and workers can spend this time creatively fixing issues, conducting crucial analysis, establishing stronger relationships with friends and college students and utilizing their experience to forge new, revolutionary paths.
208. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps and Microsoft Visible Studio as a lot as 50 p.c sooner, contributing to elevated buyer retention, sooner time to market and elevated income.
209. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher choice making and cultivating a tradition of innovation and inclusion.
210. Wipro is dedicated to delivering worth to clients sooner and bettering the outcomes throughout the enterprise by investing $1 billion in AI and coaching 200,000 staff on generative AI rules with Microsoft Copilot.

Learn extra:

IDC InfoBrief: sponsored by Microsoft, 2024 Enterprise Alternative of AI, IDC# US52699124, November 2024

Tags: AI, AI Azure, Azure OpenAI Service, Copilot, Copilot Studio, Microsoft 365 Copilot